Crashes while playing Witcher 2 and other explorer.exe crashes.

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  1. FredeGail
    Posts : 2,393
    Microsoft Windows 7 Ultimate: x64 (SP1)
       New #11

    Hello Ether!
    I've just had a good nights sleep. :)

    Malware

    I'm actually starting to suspect Malware or worms of some kind.
    Please do a full scan with Malwarebytes and uninstall it afterwards if you so desire.

    Malwarebytes : Free anti-malware, anti-virus and spyware removal download

    Best Regards,
    Frederik.
      My Computer
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  3. ether3
    Posts : 25
    Windows 7 Home Premium x64
    Thread Starter
       New #12

    Just ran a scan. It returned PUP.BundleInstaller.IQ

    Files Detected: 1
    C:\Users\Jose\Downloads\coretemp_1236.exe (PUP.BundleInstaller.IQ) -> Quarantined and deleted successfully.

    Not sure if that could have caused the other problems though but since the explorer crashes are so random maybe it was?
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  4. FredeGail
    Posts : 2,393
    Microsoft Windows 7 Ultimate: x64 (SP1)
       New #13

    ether3 said:
    Just ran a scan. It returned PUP.BundleInstaller.IQ

    Files Detected: 1
    C:\Users\Jose\Downloads\coretemp_1236.exe (PUP.BundleInstaller.IQ) -> Quarantined and deleted successfully.

    Not sure if that could have caused the other problems though but since the explorer crashes are so random maybe it was?
    When explorer.exe crashes, it's likely that Malware has been having a finger in the game. Good news.

    Best Regards,
    Frederik.
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  6. ether3
    Posts : 25
    Windows 7 Home Premium x64
    Thread Starter
       New #14

    Just had another explorer.exe restart. Ran a full malwarebytes virus scan in safe mode and it returned nothing. Checked in the minidump file and there was nothing new there. Only the same dmp from yesterday which when i looked in my logs was created because the computer start BUGCheck while it was stuck at that black screen i suppose.

    Log Name: System
    Source: Microsoft-Windows-WER-SystemErrorReporting
    Date: 7/4/2012 3:14:18 PM
    Event ID: 1001
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: Jose-PC
    Description:
    The computer has rebooted from a bugcheck. The bugcheck was: 0x00000116 (0xfffffa800b227010, 0xfffff880101761a4, 0xffffffffc000009a, 0x0000000000000004). A dump was saved in: C:\Windows\Minidump\070412-3478-01.dmp. Report Id: 070412-3478-01.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
    <EventID Qualifiers="16384">1001</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2012-07-04T19:14:18.000000000Z" />
    <EventRecordID>68068</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>System</Channel>
    <Computer>Jose-PC</Computer>
    <Security />
    </System>
    <EventData>
    <Data Name="param1">0x00000116 (0xfffffa800b227010, 0xfffff880101761a4, 0xffffffffc000009a, 0x0000000000000004)</Data>
    <Data Name="param2">C:\Windows\Minidump\070412-3478-01.dmp</Data>
    <Data Name="param3">070412-3478-01</Data>
    </EventData>
    </Event>



    Below are the logs from the restart just now. It just seems to restart itself and there are really never problems after it does but im extremely worried it could be causing damage.



    Log Name: Application
    Source: Application Error
    Date: 7/5/2012 7:00:07 PM
    Event ID: 1000
    Task Category: (100)
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: Jose-PC
    Description:
    Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
    Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
    Exception code: 0xc0000374
    Fault offset: 0x00000000000c40f2
    Faulting process id: 0x6c4
    Faulting application start time: 0x01cd5b01e2d43fb3
    Faulting application path: C:\Windows\Explorer.EXE
    Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
    Report Id: 29c9717e-c6f5-11e1-83b1-c86000683f11
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2012-07-05T23:00:07.000000000Z" />
    <EventRecordID>15202</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Jose-PC</Computer>
    <Security />
    </System>
    <EventData>
    <Data>Explorer.EXE</Data>
    <Data>6.1.7601.17567</Data>
    <Data>4d672ee4</Data>
    <Data>ntdll.dll</Data>
    <Data>6.1.7601.17725</Data>
    <Data>4ec4aa8e</Data>
    <Data>c0000374</Data>
    <Data>00000000000c40f2</Data>
    <Data>6c4</Data>
    <Data>01cd5b01e2d43fb3</Data>
    <Data>C:\Windows\Explorer.EXE</Data>
    <Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
    <Data>29c9717e-c6f5-11e1-83b1-c86000683f11</Data>
    </EventData>
    </Event>

    Log Name: Application
    Source: Windows Error Reporting
    Date: 7/5/2012 7:00:11 PM
    Event ID: 1001
    Task Category: None
    Level: Information
    Keywords: Classic
    User: N/A
    Computer: Jose-PC
    Description:
    Fault bucket , type 0
    Event Name: APPCRASH
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: Explorer.EXE
    P2: 6.1.7601.17567
    P3: 4d672ee4
    P4: StackHash_f1bc
    P5: 6.1.7601.17725
    P6: 4ec4aa8e
    P7: c0000374
    P8: 00000000000c40f2
    P9:
    P10:

    Attached files:
    C:\Users\Jose\AppData\Local\Temp\WER5292.tmp.WERInternalMetadata.xml

    These files may be available here:
    C:\Users\Jose\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Explorer.EXE_ef9c572509aafb 9ddd41889d5bba7fcaf7fceb0_0ef45e83

    Analysis symbol:
    Rechecking for solution: 0
    Report Id: 29c9717e-c6f5-11e1-83b1-c86000683f11
    Report Status: 1
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Windows Error Reporting" />
    <EventID Qualifiers="0">1001</EventID>
    <Level>4</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2012-07-05T23:00:11.000000000Z" />
    <EventRecordID>15203</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Jose-PC</Computer>
    <Security />
    </System>
    <EventData>
    <Data>
    </Data>
    <Data>0</Data>
    <Data>APPCRASH</Data>
    <Data>Not available</Data>
    <Data>0</Data>
    <Data>Explorer.EXE</Data>
    <Data>6.1.7601.17567</Data>
    <Data>4d672ee4</Data>
    <Data>StackHash_f1bc</Data>
    <Data>6.1.7601.17725</Data>
    <Data>4ec4aa8e</Data>
    <Data>c0000374</Data>
    <Data>00000000000c40f2</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    C:\Users\Jose\AppData\Local\Temp\WER5292.tmp.WERInternalMetadata.xml</Data>
    <Data>C:\Users\Jose\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Explorer.EXE_ef9c5725 09aafb9ddd41889d5bba7fcaf7fceb0_0ef45e83</Data>
    <Data>
    </Data>
    <Data>0</Data>
    <Data>29c9717e-c6f5-11e1-83b1-c86000683f11</Data>
    <Data>1</Data>
    </EventData>
    </Event>

    Log Name: Application
    Source: Microsoft-Windows-Winlogon
    Date: 7/5/2012 7:00:11 PM
    Event ID: 1002
    Task Category: None
    Level: Information
    Keywords: Classic
    User: N/A
    Computer: Jose-PC
    Description:
    The shell stopped unexpectedly and explorer.exe was restarted.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-Winlogon" Guid="{DBE9B383-7CF3-4331-91CC-A3CB16A3B538}" EventSourceName="Winlogon" />
    <EventID Qualifiers="16384">1002</EventID>
    <Version>0</Version>
    <Level>4</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2012-07-05T23:00:11.000000000Z" />
    <EventRecordID>15204</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>Application</Channel>
    <Computer>Jose-PC</Computer>
    <Security />
    </System>
    <EventData>
    <Data>explorer.exe</Data>
    </EventData>
    </Event>
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  7. FredeGail
    Posts : 2,393
    Microsoft Windows 7 Ultimate: x64 (SP1)
       New #15

    Have you tried a vanilla install of Windows? It basically means that you install Windows, and nothing else. No software, no drivers, nothing. Just plain Windows.

    If you desire to try it, remember to safe your files somewhere else.

    Best Regards,
    Frederik.
      My Computer
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  8. ether3
    Posts : 25
    Windows 7 Home Premium x64
    Thread Starter
       New #16

    So should i just do a Full install of windows from the CD they gave me or a repair install. Im concerned about doing fresh installs because im not sure how to install bios drivers and things like that. I have read a couple of guides and even made a Windows repair USB installer but doing it is kind of scary.

    It only seems to crash when i do Start->Control Panel->System & Security-> Windows Update. It will show my mouse with the spinning icon next to it for about half a second then just restart itself which makes me feel like it could be corrupted but again i have no other proof of that.
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  10. ether3
    Posts : 25
    Windows 7 Home Premium x64
    Thread Starter
       New #17

    Just got a back to back explorer restart. I went to windows update again and it gave me the spinning icon then restarted then restarted itself during its first attempt of the restart. This is super weird.

    Log Name: Application
    Source: Application Error
    Date: 7/5/2012 7:27:53 PM
    Event ID: 1000
    Task Category: (100)
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: Jose-PC
    Description:
    Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
    Faulting module name: DUI70.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdf25
    Exception code: 0xc0000005
    Fault offset: 0x00000000000016f3
    Faulting process id: 0x6d8
    Faulting application start time: 0x01cd5b05c520a776
    Faulting application path: C:\Windows\Explorer.EXE
    Faulting module path: C:\Windows\system32\DUI70.dll
    Report Id: 0acda97b-c6f9-11e1-ba40-c86000683f11
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2012-07-05T23:27:53.000000000Z" />
    <EventRecordID>15259</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Jose-PC</Computer>
    <Security />
    </System>
    <EventData>
    <Data>Explorer.EXE</Data>
    <Data>6.1.7601.17567</Data>
    <Data>4d672ee4</Data>
    <Data>DUI70.dll</Data>
    <Data>6.1.7600.16385</Data>
    <Data>4a5bdf25</Data>
    <Data>c0000005</Data>
    <Data>00000000000016f3</Data>
    <Data>6d8</Data>
    <Data>01cd5b05c520a776</Data>
    <Data>C:\Windows\Explorer.EXE</Data>
    <Data>C:\Windows\system32\DUI70.dll</Data>
    <Data>0acda97b-c6f9-11e1-ba40-c86000683f11</Data>
    </EventData>
    </Event>

    Log Name: Application
    Source: Windows Error Reporting
    Date: 7/5/2012 7:27:57 PM
    Event ID: 1001
    Task Category: None
    Level: Information
    Keywords: Classic
    User: N/A
    Computer: Jose-PC
    Description:
    Fault bucket , type 0
    Event Name: APPCRASH
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: Explorer.EXE
    P2: 6.1.7601.17567
    P3: 4d672ee4
    P4: DUI70.dll
    P5: 6.1.7600.16385
    P6: 4a5bdf25
    P7: c0000005
    P8: 00000000000016f3
    P9:
    P10:

    Attached files:
    C:\Users\Jose\AppData\Local\Temp\WER4AD4.tmp.WERInternalMetadata.xml

    These files may be available here:
    C:\Users\Jose\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Explorer.EXE_57c23d2a1e6e98 10a456ffacb7ad627efdc774d0_0f8c5724

    Analysis symbol:
    Rechecking for solution: 0
    Report Id: 0acda97b-c6f9-11e1-ba40-c86000683f11
    Report Status: 1
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Windows Error Reporting" />
    <EventID Qualifiers="0">1001</EventID>
    <Level>4</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2012-07-05T23:27:57.000000000Z" />
    <EventRecordID>15260</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Jose-PC</Computer>
    <Security />
    </System>
    <EventData>
    <Data>
    </Data>
    <Data>0</Data>
    <Data>APPCRASH</Data>
    <Data>Not available</Data>
    <Data>0</Data>
    <Data>Explorer.EXE</Data>
    <Data>6.1.7601.17567</Data>
    <Data>4d672ee4</Data>
    <Data>DUI70.dll</Data>
    <Data>6.1.7600.16385</Data>
    <Data>4a5bdf25</Data>
    <Data>c0000005</Data>
    <Data>00000000000016f3</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    C:\Users\Jose\AppData\Local\Temp\WER4AD4.tmp.WERInternalMetadata.xml</Data>
    <Data>C:\Users\Jose\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Explorer.EXE_57c23d2a 1e6e9810a456ffacb7ad627efdc774d0_0f8c5724</Data>
    <Data>
    </Data>
    <Data>0</Data>
    <Data>0acda97b-c6f9-11e1-ba40-c86000683f11</Data>
    <Data>1</Data>
    </EventData>
    </Event>



    Log Name: Application
    Source: Application Error
    Date: 7/5/2012 7:27:57 PM
    Event ID: 1000
    Task Category: (100)
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: Jose-PC
    Description:
    Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
    Faulting module name: DUI70.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdf25
    Exception code: 0xc000041d
    Fault offset: 0x00000000000016f3
    Faulting process id: 0x6d8
    Faulting application start time: 0x01cd5b05c520a776
    Faulting application path: C:\Windows\Explorer.EXE
    Faulting module path: C:\Windows\system32\DUI70.dll
    Report Id: 0cc64d35-c6f9-11e1-ba40-c86000683f11
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2012-07-05T23:27:57.000000000Z" />
    <EventRecordID>15261</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Jose-PC</Computer>
    <Security />
    </System>
    <EventData>
    <Data>Explorer.EXE</Data>
    <Data>6.1.7601.17567</Data>
    <Data>4d672ee4</Data>
    <Data>DUI70.dll</Data>
    <Data>6.1.7600.16385</Data>
    <Data>4a5bdf25</Data>
    <Data>c000041d</Data>
    <Data>00000000000016f3</Data>
    <Data>6d8</Data>
    <Data>01cd5b05c520a776</Data>
    <Data>C:\Windows\Explorer.EXE</Data>
    <Data>C:\Windows\system32\DUI70.dll</Data>
    <Data>0cc64d35-c6f9-11e1-ba40-c86000683f11</Data>
    </EventData>
    </Event>


    Log Name: Application
    Source: Windows Error Reporting
    Date: 7/5/2012 7:27:59 PM
    Event ID: 1001
    Task Category: None
    Level: Information
    Keywords: Classic
    User: N/A
    Computer: Jose-PC
    Description:
    Fault bucket , type 0
    Event Name: APPCRASH
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: Explorer.EXE
    P2: 6.1.7601.17567
    P3: 4d672ee4
    P4: DUI70.dll
    P5: 6.1.7600.16385
    P6: 4a5bdf25
    P7: c000041d
    P8: 00000000000016f3
    P9:
    P10:

    Attached files:
    C:\Users\Jose\AppData\Local\Temp\WER5772.tmp.WERInternalMetadata.xml

    These files may be available here:
    C:\Users\Jose\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Explorer.EXE_701aeb1df5e5d1 18befa85cae97f93fec35f75_0d4060a5

    Analysis symbol:
    Rechecking for solution: 0
    Report Id: 0cc64d35-c6f9-11e1-ba40-c86000683f11
    Report Status: 1
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Windows Error Reporting" />
    <EventID Qualifiers="0">1001</EventID>
    <Level>4</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2012-07-05T23:27:59.000000000Z" />
    <EventRecordID>15262</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Jose-PC</Computer>
    <Security />
    </System>
    <EventData>
    <Data>
    </Data>
    <Data>0</Data>
    <Data>APPCRASH</Data>
    <Data>Not available</Data>
    <Data>0</Data>
    <Data>Explorer.EXE</Data>
    <Data>6.1.7601.17567</Data>
    <Data>4d672ee4</Data>
    <Data>DUI70.dll</Data>
    <Data>6.1.7600.16385</Data>
    <Data>4a5bdf25</Data>
    <Data>c000041d</Data>
    <Data>00000000000016f3</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    C:\Users\Jose\AppData\Local\Temp\WER5772.tmp.WERInternalMetadata.xml</Data>
    <Data>C:\Users\Jose\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Explorer.EXE_701aeb1d f5e5d118befa85cae97f93fec35f75_0d4060a5</Data>
    <Data>
    </Data>
    <Data>0</Data>
    <Data>0cc64d35-c6f9-11e1-ba40-c86000683f11</Data>
    <Data>1</Data>
    </EventData>
    </Event>


    Log Name: Application
    Source: Microsoft-Windows-Winlogon
    Date: 7/5/2012 7:27:59 PM
    Event ID: 1002
    Task Category: None
    Level: Information
    Keywords: Classic
    User: N/A
    Computer: Jose-PC
    Description:
    The shell stopped unexpectedly and explorer.exe was restarted.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-Winlogon" Guid="{DBE9B383-7CF3-4331-91CC-A3CB16A3B538}" EventSourceName="Winlogon" />
    <EventID Qualifiers="16384">1002</EventID>
    <Version>0</Version>
    <Level>4</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2012-07-05T23:27:59.000000000Z" />
    <EventRecordID>15263</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>Application</Channel>
    <Computer>Jose-PC</Computer>
    <Security />
    </System>
    <EventData>
    <Data>explorer.exe</Data>
    </EventData>
    </Event>


    Just got an extra one.

    Log Name: Application
    Source: Application Error
    Date: 7/5/2012 7:33:19 PM
    Event ID: 1000
    Task Category: (100)
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: Jose-PC
    Description:
    Faulting application name: explorer.exe, version: 6.1.7601.17567, time stamp: 0x4d672ee4
    Faulting module name: DUI70.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdf25
    Exception code: 0xc0000005
    Fault offset: 0x00000000000042e8
    Faulting process id: 0xe20
    Faulting application start time: 0x01cd5b05d08d18ff
    Faulting application path: C:\Windows\explorer.exe
    Faulting module path: C:\Windows\system32\DUI70.dll
    Report Id: cd2505e8-c6f9-11e1-ba40-c86000683f11
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2012-07-05T23:33:19.000000000Z" />
    <EventRecordID>15275</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Jose-PC</Computer>
    <Security />
    </System>
    <EventData>
    <Data>explorer.exe</Data>
    <Data>6.1.7601.17567</Data>
    <Data>4d672ee4</Data>
    <Data>DUI70.dll</Data>
    <Data>6.1.7600.16385</Data>
    <Data>4a5bdf25</Data>
    <Data>c0000005</Data>
    <Data>00000000000042e8</Data>
    <Data>e20</Data>
    <Data>01cd5b05d08d18ff</Data>
    <Data>C:\Windows\explorer.exe</Data>
    <Data>C:\Windows\system32\DUI70.dll</Data>
    <Data>cd2505e8-c6f9-11e1-ba40-c86000683f11</Data>
    </EventData>
    </Event>

    Log Name: Application
    Source: Windows Error Reporting
    Date: 7/5/2012 7:33:21 PM
    Event ID: 1001
    Task Category: None
    Level: Information
    Keywords: Classic
    User: N/A
    Computer: Jose-PC
    Description:
    Fault bucket , type 0
    Event Name: APPCRASH
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: explorer.exe
    P2: 6.1.7601.17567
    P3: 4d672ee4
    P4: DUI70.dll
    P5: 6.1.7600.16385
    P6: 4a5bdf25
    P7: c0000005
    P8: 00000000000042e8
    P9:
    P10:

    Attached files:
    C:\Users\Jose\AppData\Local\Temp\WER446F.tmp.WERInternalMetadata.xml

    These files may be available here:
    C:\Users\Jose\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_explorer.exe_7ed3ddac9eda5b 5fbde1b1655c6e426207bc351_05dd4c1c

    Analysis symbol:
    Rechecking for solution: 0
    Report Id: cd2505e8-c6f9-11e1-ba40-c86000683f11
    Report Status: 1
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Windows Error Reporting" />
    <EventID Qualifiers="0">1001</EventID>
    <Level>4</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2012-07-05T23:33:21.000000000Z" />
    <EventRecordID>15276</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Jose-PC</Computer>
    <Security />
    </System>
    <EventData>
    <Data>
    </Data>
    <Data>0</Data>
    <Data>APPCRASH</Data>
    <Data>Not available</Data>
    <Data>0</Data>
    <Data>explorer.exe</Data>
    <Data>6.1.7601.17567</Data>
    <Data>4d672ee4</Data>
    <Data>DUI70.dll</Data>
    <Data>6.1.7600.16385</Data>
    <Data>4a5bdf25</Data>
    <Data>c0000005</Data>
    <Data>00000000000042e8</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    C:\Users\Jose\AppData\Local\Temp\WER446F.tmp.WERInternalMetadata.xml</Data>
    <Data>C:\Users\Jose\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_explorer.exe_7ed3ddac 9eda5b5fbde1b1655c6e426207bc351_05dd4c1c</Data>
    <Data>
    </Data>
    <Data>0</Data>
    <Data>cd2505e8-c6f9-11e1-ba40-c86000683f11</Data>
    <Data>1</Data>
    </EventData>
    </Event>
      My Computer
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  11. ether3
    Posts : 25
    Windows 7 Home Premium x64
    Thread Starter
       New #18

    Just got a new crash with a .dll i havent seen before. Im going to try and do some clean reboots with only microsoft services running.

    Log Name: Application
    Source: Application Error
    Date: 7/5/2012 7:57:00 PM
    Event ID: 1000
    Task Category: (100)
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: Jose-PC
    Description:
    Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
    Faulting module name: SHELL32.dll, version: 6.1.7601.17755, time stamp: 0x4f042c80
    Exception code: 0xc0000005
    Fault offset: 0x00000000001a49bc
    Faulting process id: 0x6d4
    Faulting application start time: 0x01cd5b09d7877393
    Faulting application path: C:\Windows\Explorer.EXE
    Faulting module path: C:\Windows\system32\SHELL32.dll
    Report Id: 1c1818a1-c6fd-11e1-825d-c86000683f11
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2012-07-05T23:57:00.000000000Z" />
    <EventRecordID>15383</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Jose-PC</Computer>
    <Security />
    </System>
    <EventData>
    <Data>Explorer.EXE</Data>
    <Data>6.1.7601.17567</Data>
    <Data>4d672ee4</Data>
    <Data>SHELL32.dll</Data>
    <Data>6.1.7601.17755</Data>
    <Data>4f042c80</Data>
    <Data>c0000005</Data>
    <Data>00000000001a49bc</Data>
    <Data>6d4</Data>
    <Data>01cd5b09d7877393</Data>
    <Data>C:\Windows\Explorer.EXE</Data>
    <Data>C:\Windows\system32\SHELL32.dll</Data>
    <Data>1c1818a1-c6fd-11e1-825d-c86000683f11</Data>
    </EventData>
    </Event>




    EDIT: Did the clean boots and the error still occurs even though it was after 2 reboots with no errors. Definitely feels random but im sure it isn't the memory since i did the 7 hours memtest on one stick and a 6 hour on the other stick with no errors returned. Not really sure what can be causing it because it only happens when going into windows update. Still worried about doing a fresh install of windows but it really is looking like i have to
      My Computer
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  12. FredeGail
    Posts : 2,393
    Microsoft Windows 7 Ultimate: x64 (SP1)
       New #19

    How does your computer act in Safe Mode?
    (to enter safe mode, try F5, F12, F2, Delete, Tab at boot. Or go to Start > type msconfig > Go to Boot tab, and enable Safe Mode.)

    Best Regards,
    Frederik.
      My Computer
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  13. ether3
    Posts : 25
    Windows 7 Home Premium x64
    Thread Starter
       New #20

    The control panel menus seemed fine during safe mode. Went ahead and booted up in normal mode and actually had it crash while pressing the back button from the personalization menu. The crashes mainly seem to happen if i go to the control panel directly after a reboot. Only once has it crashed while just looking through folders with explorer. Nothing else really seems to crash it and once it restarts explorer the first time it doesn't seem to have any problems.
      My Computer
    Quote Quote

 
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