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BSOD STOP 101 when watching netflix (fine when gaming in bf3/Diablo 3)
Hey guys,
my friends PC that she just got has been randomly BSOD'ing whenever she watches netflix (and only netflix). It doesnt always BSOD, sometimes it just completely locks up and you have to hard power cycle it because nothing is responding.
I've attached the BSOD minidumps as well as the output of msinfo32 and dxdiag. Let me know if anything else is needed.
System specs are in attachments, but heres a quick rundown
Windows 7 Home Premium (64 bit)
Gigabyte GA-970A-D3 Motherboard
AMD FX(tm)-8150 Eight-Core Processor, 3624 Mhz
16.0 GB Ram
NVIDIA GeForce GTX 570
So, here's what I've tried so far,
* since its only been affecting netflix so far I reinstalled Silverlight.
* the minidumps point to RT64win7.sys, so i reinstalled and tried 4-5 different versions of the Realtek drivers that are for the built-in card in question (currently latest driver is installed)
* tried turning off AMD Cool/Quiet and C1E support on the bios (i had a weird C1E issue on my mobo so i figured I'd at least try that)
* tested chrome, internet explorer and firefox... all have the issue.
any help on this would be greatly appreciated, this issue's been driving me up a wall.
Last edited by funtimeerror; 06 Jul 2012 at 00:13. Reason: added sys specs