Frequent "application has stopped working" error messages -Win7 x86


  1. Posts : 2
    Windows Ultimate 32bit
       #1

    Frequent "application has stopped working" error messages -Win7 x86


    For about the past 3 month I have started to see fairly frequent app crashes with the "application has stopped working error". It appears this started the week of 4/8 (from what I can tell via Reliability Monitor.)

    Here are some of the applications that have been affected:
    Zune.exe
    wlmail.exe
    Microsoft intellipoint
    Windows Desktop Gadgets
    Skype
    ehshell.exe

    I did not make any major system/application changes (besides plugging in a new wireless keyboard temporarily)

    My system is a Dell XPS 420 running Windows 7 Ultimate x86 (about 4 years old). OS runs on a 100GB SSD that was clean installed about 22 months ago.

    Trying to find out if there is some larger issue mounting. Any help or guidance would be greatly appreciated.

    Thank you!
      My Computer


  2. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #2

    Device Concerns:
    Code:
    XPS MiniView	USB\VID_BEEF&PID_0006\AAAAAAAAAAAAAAAAAAAA	This device is disabled.
    Was the above intentional? If so, please explain your troubleshooting steps.


    Analysis:
    Your crashes all seem to stem from the same source:
    Code:
    Event[2162]:
      Log Name: Application
      Source: Application Error
      Date: 2012-07-05T15:14:38.000
      Event ID: 1000
      Task: Application Crashing Events
      Level: Error
      Opcode: Info
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: MediaCenterSSD
      Description: 
    Faulting application name: ipoint.exe, version: 8.20.468.0, time stamp: 0x4e320b14
    Faulting module name: ipoint.exe, version: 8.20.468.0, time stamp: 0x4e320b14
    Exception code: 0xc0000005
    Fault offset: 0x000ab79e
    Faulting process id: 0x820
    Faulting application start time: 0x01cd5ac4c65b5408
    Faulting application path: C:\Program Files\Microsoft IntelliPoint\ipoint.exe
    Faulting module path: C:\Program Files\Microsoft IntelliPoint\ipoint.exe
    Report Id: 0bac771a-c6de-11e1-affa-00222cffffff
    See if re-installing your Microsoft Mouse software resolves your problems. First, uninstall the software through Start Menu -> Control Panel -> Uninstall a program. Then download the latest version of the software if you can. If it is not available for download, use your disc that came with your mouse. Install the software fresh.

    My understanding of the information given in your logs came from Microsoft IntelliPoint Readme and Release Notes.

    Good luck!
      My Computer


  3. Posts : 2
    Windows Ultimate 32bit
    Thread Starter
       #3

    Thanks writhziden!

    I uninstalled and reinstalled the Microsoft Intelli software. Will see if that resolves the issue. It definitely helped clear up some errors in the Event Viewer, so far so good.
      My Computer


  4. Posts : 3
    Win 7 Ultimate x64
       #4

    Hey, I'm not sure if I should make a new thread or just bump this one since maybe my problem is very similar?

    I'm using Windows 7 and for the last couple days I've been flooded with all sorts of "Program" has stopped working" notifications, from everything from the nvidia control panel to windows explorer to various processes that I don't even recognize that must be other ordinary windows processes. These just happen without warning, and when I restart my computer, I get about ten of them right on startup, everything is crashing and I don't know why?

    there are no crash dumps which makes sense because it hasnt been windows that has crashed, like the system never restarts it's just programs and processes that constantly crash

    i restarted the computer and even before windows could boot it said userinit.exe and runoncewrapper both crashed then windows media player, then realtek audio, then nvidia, thats what i mean by it being system programs.

    Here's the crash details for one of them:

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: userinit.exe
    Application Version: 6.1.7601.17514
    Application Timestamp: 4ce79e9a
    Fault Module Name: StackHash_b608
    Fault Module Version: 0.0.0.0
    Fault Module Timestamp: 00000000
    Exception Code: c0000005
    Exception Offset: 000000006fff0110
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 4105
    Additional Information 1: b608
    Additional Information 2: b60879385d1b8e95d4e06307842f33fd
    Additional Information 3: 3b66
    Additional Information 4: 3b66afa504f4053040504f69eeabacd7




    Also, it seems to for whatever reason be knocking my games from 40fps down to 12.
    Avira and Malwarebytes and Spybot all have nothing to report in the way of viruses or spyware.
    I really don't want to have to reinstall windows, I just installed it 2 weeks ago, what could the problem be?






    Operating System
    Windows 7 Ultimate (x64) Service Pack 1 (build 7601)

    Processor
    3.20 gigahertz Intel Core i5-3470
    128 kilobyte primary memory cache
    1024 kilobyte secondary memory cache
    6144 kilobyte tertiary memory cache
    64-bit ready
    Multi-core (4 total)
    Not hyper-threaded

    Board:
    Gigabyte Technology Co., Ltd. H77M-D3H
    Bus Clock: 100 megahertz
    BIOS: American Megatrends Inc. F5 03/29/2012

    RAM:
    Slot 'ChannelB-DIMM0' has 8192 MB

    Display:
    NVIDIA GeForce GTX 660 [Display adapter]
    Samsung SyncMaster [Monitor] (24.0"vis, s/n YCUYHVDZ702086, July 2010)

    Audio:
    NVIDIA High Definition Audio
    VIA High Definition Audio
      My Computer


 

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