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PC Crashing, Error Event 41
Hello,
I recently got a custom PC built and had found the PC would randomly restart. Sometimes within 10 minutes of it turning on and then sometimes a day later.. however it would not go more than about a day without rebooting.
I checked the graphics card and the fan and everything are working very fine, my psu seems to be more than enough for all of the specs I have and it is really making me insane trying to figure out what is wrong. I ran a memtest and found the RAM was bad so I returned it and got some RAM that I checked later and it passed the test. However this still did NOT FIX MY PROBLEM. UGhhh I'm turning crazy
I have no idea what is causing the reboot and I am starting to blame my wall socket as i have two power strips with other things connected and am crazily assuming the power strips are failing me... but that is not logical.
Anyways, one thing to note is that before the PC shuts down I just hear a quick beep and then it will shut down. I figure this has something to do with the BIOS but am not very experienced in BIOS. Another thing to note is that once it is shut down it wont boot back up unless I unplug / replug the power supply to the computer... Any idea what can cause this??
After checking the critical errors I got I have found this:
Critical: Kernel-Power
Event ID: 41
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
And the event data:
EventData
BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress false
PowerButtonTimestamp 0
this basically tells me nothing because the PC is shutting down before there is a bug check code written or a timestamp changed.. they are all 0's... Please if anyone can help me I would greatly appreciate it!! Thank you in advance
My PC Specs:
Windows 7 x64
Intel i5-3570k
Gigabyte Z77-D3H
Nvidia GTX570
SanDisk Extreme 120 GB SSD
Corsair GT III 120 GB SSD
2 TB SATA III 7200 RPM HDD
8 GB (New RAM I just checked and is good)
800W PSU