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Windows 7: I get a BSOD when I play any game.

14 Jul 2012   #11
writhziden

Windows 7 Home Premium 64 Bit
 
 

Sorry you are in a panic. Your system contains a leaked acer license. It is definitely not genuine. How to Tell.

Do you have the contact information for the person you bought the system from?


My System SpecsSystem Spec
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15 Jul 2012   #12
edgeforce141

Windows 7 Ultimate x64 64bit
 
 

yes but they wont answer any calls.

should i just buy a legit windows 7 ultimate 64 bit and reinstall my OS?
My System SpecsSystem Spec
15 Jul 2012   #13
writhziden

Windows 7 Home Premium 64 Bit
 
 

You are always welcome to buy a legal version. I am sorry that you were cheated, though. If it were me, I would report it and try to get a refund, but that really depends on your comfort level and whether you feel like going through the hassle.
My System SpecsSystem Spec
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15 Jul 2012   #14
edgeforce141

Windows 7 Ultimate x64 64bit
 
 

thanks for all the help despite forum rules

how would i go about doing that?
My System SpecsSystem Spec
15 Jul 2012   #15
edgeforce141

Windows 7 Ultimate x64 64bit
 
 

this forum has been more helpful to me than even microsoft.com


Is it only my OS that is non-genuine or is it my Product Key too??

Could i use my product key to do a repair install???
My System SpecsSystem Spec
15 Jul 2012   #16
writhziden

Windows 7 Home Premium 64 Bit
 
 

It could be both; I was referring primarily to your license key, though.

Depending on where the installation media was obtained, that may also contain security leaks and magnafoozled Windows files.

And we can help you to obtain genuine Windows; we just are unable to help you beyond that until you have genuine Windows. Considering that this sounds like it was not your intention to deceive us, I am working under the assumption that you were cheated and deserve a fair deal.

On that note, to report the incident with the pirated Windows installation you received:
Protect Yourself from Piracy

Reporting Software Piracy

Counterfeit Software Report
My System SpecsSystem Spec
17 Jul 2012   #17
edgeforce141

Windows 7 Ultimate x64 64bit
 
 

hello,

can i use my product key that i have to do a repair install using the repair install instruction found on this forum?
Repair Install
My System SpecsSystem Spec
Reply

 I get a BSOD when I play any game.




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