Repeats daily BSODs


  1. Posts : 16
    Window 7 professional x64
       #1

    Repeats daily BSODs


    I play a few online games like Nurien Mstar and i've been getting a lot of bsods.
    My computer began to get bsod since the day i installed window xp x32 to my computer also, so i had 2 operating systems, and i thought that was the problem but it wasn't. I still get BSOD.

    Is Windows 7 . . . - 64 - Is not the original installed OS on the system - Not sure, i got the files and keys from my university - What is the age of system (hardware)? maybe 3 years? - What is the age of OS installation (have you re-installed the OS?) 2 months ago?
      My Computer


  2. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #2

    Device Concerns:
    Code:
    Realtek PCIe GBE Family Controller	PCI\VEN_10EC&DEV_8168&SUBSYS_83A31043&REV_03\4&200EBFD3&0&0030	This device is disabled.
    DroidCam Virtual Audio	ROOT\MEDIA\0000	52
    Were you aware of the above? If so, please provide an explanation so we may understand your troubleshooting steps.


    Analysis:
    BugCheck 0x124

    You have a 0x124 hardware bugcheck. If the system is still under warranty, I would recommend sending it in to have diagnostic tests done and any bad hardware replaced.

       Warning
    Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!

    For your hardware stop 0x124 crash, read through Stop 0x124 - what it means and what to try and use the following hardware checks to supplement that link.

    • If you are overclocking any hardware, please stop.

    • If you have an SSD, make sure the following are up to date:
      • SSD firmware
      • BIOS Version
      • Chipset Drivers
      • Hard disk controller drivers/SATA drivers
      • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.


    • Run all but the advanced tests with SeaTools for HDDs.
    • Monitor temperatures during the following tests.
      Use the following programs to monitor the temperatures.


    • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

      For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
      1. Shut down and turn off your computer.
      2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
      3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
      4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.

      Once these steps have been followed, it is safe to remove and replace components within your computer.


    Remember to read closely through Stop 0x124 - what it means and what to try for the crash.
      My Computer


  3. Posts : 16
    Window 7 professional x64
    Thread Starter
       #3

    I disabled realtek ethernet so I can use my phone as an internet modem n the droidcam audio I never used.my computer was a custom built 3 years ago so could u please tell me what should I take back for waranty.
      My Computer


  4. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #4

    Probably nothing that is still under warranty except possibly the RAM. We need to narrow down what hardware is causing issues, though. Sending hardware back without knowing what to replace will not help your resolve the problem. Please proceed through the testing steps.

    As long as you are careful with removing and replacing components/RAM in your system, you will not void the warranty. If the process seems too intimidating, try to find someone who is more comfortable running the tests for you and who will also teach you.
      My Computer


 

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