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Windows 7: BSOD after sleep mode, error DRIVER POWER STATE FAILURE 0x0000009f

12 Jul 2012   #1

Windows Ultimate x64
BSOD after sleep mode, error DRIVER POWER STATE FAILURE 0x0000009f

Hello all

This is my first post in here. Please bear over with my English – it is not my native language.

My problem is on a Media Centre machine where I recently upgraded Motherboard and processor. I have the following setup on the machine:
DeZen PSU 500 Watt, TitanPower, 17-19 db
MB: Asus P8H77-MLE
CPU: Intel i3 2120
2x4 GB Corsair Vengeance ram (just bought new ones to see if it would help)
OCZ Agility 3 SSD 120 GB
1,5 TB WD Caviar Green
Asus P7131 Tuner
TERRATEC Cinergy DT USB XS Diversity
Hauppauge! WinTV-NOVA-T-Stick-Diversity
Hauppauge! Smart CI USB

My previous setup was with a AMD 240e but I have made a clean install.

I use Microsoft Security Essentials for antivirus and have firewall turned on.

The Media Centre machine is on for 24/7 on sleep mode for recordings or turned on for showing recordings.
Since the upgrade I have BSOD most times after it is turned on after sleep. The STOP occurs 4-5 minutes after the wake up either the wakeup is initiated from a recording or from user. I even see BSOD occur in the middle of the night where I have no recordings or other activity.

I have made several new install and tried to exclude the SSD and install a 32 bit Win7 – but the BSOD still occurs 4-5 min after awake.

I have updated all drivers and tried to run Verifier with no luck.

Hopefully someone can help

My System SpecsSystem Spec
12 Jul 2012   #2

Windows Ultimate x64

I have updated the Perfmon details - I had forgot to run the Windows Experience Index
My System SpecsSystem Spec
12 Jul 2012   #3

Windows Ultimate x64

Now I have trouble getting it into sleep mode. The screen goes black and stoppes. I can't do anything then, have to pulle the plug and restart, even the reset button doesn't work... on restart it loads the file from hybrid sleep.

I have 2 win7 boot options (32bit and 64bit on either Harddrive) and they both do the same.

Is it a faulty MB - the whole problem started with changing the MB but I thought it was a driver problem??
My System SpecsSystem Spec

12 Jul 2012   #4

Windows 7 Home Premium 64 Bit

Software Concerns:
Recommend removing your ASUS utilities through Start Menu -> Control Panel -> Uninstall a program. They can provide software interfaces with the hardware for overclocking, and even when the overclock is not enabled, that interface can cause instability. They are also not needed for the system to function properly and may reduce system resources.

All crashes were caused by your EyeTV DTT IR TV Tuner USB capture driver or cinergy_dt_usb_xs_diversity device/software or Hauppauge device/software. Remove it to test.

For the USB problems...
  • Start with USB Driver - General Fix for Problems to resolve the USB issues. Also, USB ports can sometimes enter a safe power state to protect the system from power surges due to USB devices. To reset the USB ports to a nominal power state:
    1. Shut down and turn off the computer.
    2. Unplug the computer from the wall or surge protector (then remove the battery if it is a laptop).
    3. "Remove the computer from any port replicator or docking station, disconnect
      cables to printers or devices such as external monitors, USB memory sticks or SD cards, headset or external speakers, mouse or auxiliary keyboard, turn off WIFI and Bluetooth wireless devices." (Use Hard Reset to Resolve Hardware and Software Issues HP Pavilion dv5000 Notebook PC series - HP Customer Care (United States - English))
    4. Hold down the power button for 30 seconds. This closes the circuit and ensures all
      power from components is drained to clear the software connections between the BIOS
      and hardware and clear any corruption in the temporary memory.
    5. (If it is a laptop, plug the battery back into the laptop and then) Plug the computer back into the wall. Do not reconnect any unnecessary peripherals; monitor, keyboard,
      and mouse should suffice and be the only peripherals reconnected.
    6. Turn it on to reinitialize the software connections between the BIOS and hardware
My System SpecsSystem Spec
13 Jul 2012   #5

Windows Ultimate x64

I have tried the above - with no luck. Everything removed and uninstalled - and it still hangs on sleep and on shutdown (hang on shutdown is "new" discovered).

I'm just about to rip out the MB and put the old one back.
My System SpecsSystem Spec
13 Jul 2012   #6

Windows Ultimate x64

I have now tried to put back the old MB ASUS M4A795D Pro and there are no problems here. Just slow and not so nice graphic.
It must be something with the intel chipset and/or Intel graphics?
... or the MB (or CPU) is just faulty and must go back
My System SpecsSystem Spec
13 Jul 2012   #7

Windows 7 Home Premium 64 Bit

Your crash reports indicate a possible problem with your Windows installation. Please follow the Windows Genuine and Activation Issue Posting Instructions. Post the results in your next post; do not start a new thread.
Quote   Quote: Originally Posted by Brink
NOTE: The MGADIAG report does not contain any sensitive or personal information, and is best posted un-edited for us to be able to help.

7. Select (highlight) all of the MGADiag report that you just pasted, and click on the code box # toolbar icon to wrap the report in a code box when posted. (see screenshot below)

Attachment 221397
My System SpecsSystem Spec
16 Jul 2012   #8

Windows Ultimate x64

Thank you very much for your effort.
Before I saw your post I did some more testing - I made clean install of windows 7 and the drivers from disk.
I tried with both 64 and 32 bit - and with/without SP1.
I still had the same error
I have returned the MB to the dealer and will update here when I get it back.

Hopefully it isn't the CPU that is corrupt...
My System SpecsSystem Spec
17 Jul 2012   #9

Windows Ultimate x64

BTW - I have just made that test before shipping the MB away:

Diagnostic Report (1.9.0027.0):
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-Q6MMK-KYK6X-VKM6G
Windows Product Key Hash: 289NoAWl2ZoVfuieux/315WkDIc=
Windows Product ID: 00426-OEM-8992662-00173
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010100.0.0.001
ID: {B0D110FF-3D9B-49D6-974F-1C2740694B12}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7600.win7_ldr.100618-1621
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings:
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{B0D110FF-3D9B-49D6-974F-1C2740694B12}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-VKM6G</PKey><PID>00426-OEM-8992662-00173</PID><PIDType>2</PIDType><SID>S-1-5-21-2673795223-2045756129-3812651984</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0604</Version><SMBIOSVersion major="2" minor="7"/><Date>20120528000000.000000+000</Date></BIOS><HWID>13B90600018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7600.16385
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600173-02-1033-7600.0000-1982012
Installation ID: 012704302935378843202901650713499324605694178221295500
Processor Certificate URL:
Machine Certificate URL:
Use License URL:
Product Key Certificate URL:
Partial Product Key: VKM6G
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 7/16/2012 10:39:14 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:

HWID Data-->
OEM Activation 1.0 Data-->
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
SLIC _ASUS_ Notebook
SSDT IdeRef IdeTable
SSDT IdeRef IdeTable
SSDT IdeRef IdeTable
My System SpecsSystem Spec
14 Aug 2012   #10

Windows Ultimate x64

My problem seems to be solved after I got a new motherboard.

Thank you for your time.
My System SpecsSystem Spec

 BSOD after sleep mode, error DRIVER POWER STATE FAILURE 0x0000009f

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