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Windows 7: Status 0xc000000f I'm stuck and don't know anything about computers!!!

12 Jul 2012   #1

Windows 7 Home Premium
Status 0xc000000f I'm stuck and don't know anything about computers!!!

Hey I have a Gateway ZX6961 Windows 7 Prem OA Acer. It's a touch screen, and the guy at best buy sold me the computer fully loaded so I was given no discs. Everytime I turn it on it comes up that I need installation and backup or restore discs or whatever. I have no discs. It says status 0xc000000f. I have no idea what to do. The geek squad told me my hard drive failed, but the computer says it may be a hardware problem or a software change may be the problem. Please help I have no idea what I'm doing and I know absolutely nothing about computers. Please.

My System SpecsSystem Spec
13 Jul 2012   #2

Windows 7 Home Premium 64 Bit

Work through the steps for Troubleshooting Windows 7 Failure to Boot and report back after each step what your results were. We may provide additional troubleshooting based on your results.
My System SpecsSystem Spec

 Status 0xc000000f I'm stuck and don't know anything about computers!!!

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