New
#1
Win 7 Hung on Shutdown after adding monitor
hi,
I had to force shut down my new build(2 weeks old
). I hooked up a new monitor,plugged in an Oxygen Keyboard(piano) for the first time and tried to plug the keyboard(typing keybaoard ) into a usb port,which for some reason didn't work and then win7 started searching for drivers and couldn't find whatever driver it was looking for. No, problem until I went to run aida64 and it froze on the opening page,I force quit it in task manager then tried to restart and it froze on"windows is shutting down".
After I forced the shutdown by holding down the power button I restarted and everything seems to be cool,aida64 opened up ,programs seem to be responding. here's what the win 7 report said:
roblem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: 1000009f
BCP1: 0000000000000004
BCP2: 0000000000000258
BCP3: FFFFFA8018B84660
BCP4: FFFFF80000B9C3D0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\071412-18610-01.dmp
C:\Users\Grant\AppData\Local\Temp\WER-28236-0.sysdata.xml
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here is the zip of my dump file and system health report
Attachment 221419
like I said ,it looks ok but I would like to know if it's my monitor drivers or what,got me a little nervous.any help would be great.
thanks,
G