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BSOD during Windows Update
I was just redownloading Windows 7 Home Premium to fix any possible errors and BSOD'd.
I was just redownloading Windows 7 Home Premium to fix any possible errors and BSOD'd.
I was using the Windows Installation Disc.
Please follow this tutorial which covers all install cases:
Clean Reinstall - Factory OEM Windows 7
But that appeared after it bsod'd and I had to restart the process.
It appears the user is trying to do a repair install. There are a ton of 3rd party drivers installed and loaded, including AVG antivirus software:GEARAspiWDM.sysCode:GEARAspiWDM.sys Mon May 18 06:17:04 2009 (4A1151C0) intelppm.sys Mon Jul 13 17:19:25 2009 (4A5BC0FD) amdxata.sys Fri Mar 19 10:18:18 2010 (4BA3A3CA) btath_rcp.sys Thu Jun 24 00:17:21 2010 (4C22F871) btath_flt.sys Thu Jun 24 00:17:38 2010 (4C22F882) btath_bus.sys Thu Jun 24 00:17:43 2010 (4C22F887) btath_hcrp.sys Tue Jun 29 03:30:43 2010 (4C29BD43) jraid.sys Tue Aug 10 03:28:44 2010 (4C611BCC) btath_lwflt.sys Mon Sep 13 02:26:54 2010 (4C8DE04E) btath_a2dp.sys Thu Sep 16 05:34:42 2010 (4C9200D2) e1c62x64.sys Tue Sep 21 15:34:15 2010 (4C9924D7) HECIx64.sys Tue Oct 19 17:33:43 2010 (4CBE2AD7) btfilter.sys Fri Oct 22 00:40:47 2010 (4CC131EF) RTKVHD64.sys Tue Nov 2 05:25:59 2010 (4CCFF547) mvxxmm.sys Mon Nov 22 00:00:18 2010 (4CEA1502) mv91xx.sys Mon Nov 22 00:00:45 2010 (4CEA151D) nusb3xhc.sys Thu Dec 9 21:50:35 2010 (4D01B19B) nusb3hub.sys Thu Dec 9 21:50:35 2010 (4D01B19B) speedfan.sys Fri Mar 18 10:08:46 2011 (4D83838E) RzSynapse.sys Wed Apr 6 03:29:13 2011 (4D9C3269) Rt64win7.sys Fri Jun 10 00:33:15 2011 (4DF1BAAB) avgmfx64.sys Fri Dec 23 05:08:12 2011 (4EF46F2C) avgrkx64.sys Mon Jan 30 20:11:41 2012 (4F275BED) avgldx64.sys Tue Feb 21 20:57:53 2012 (4F4467C1) MpFilter.sys Fri Mar 9 04:05:26 2012 (4F59E3F6) nvhda64v.sys Wed Apr 18 11:07:54 2012 (4F8EF4EA) avgidsha.sys Wed Apr 18 20:19:15 2012 (4F8F7623) nvlddmkm.sys Tue May 15 01:35:36 2012 (4FB20748)
intelppm.sys
amdxata.sys
btath_rcp.sys
btath_flt.sys
btath_bus.sys
btath_hcrp.sys
jraid.sys
btath_lwflt.sys
btath_a2dp.sys
e1c62x64.sys
HECIx64.sys
btfilter.sys
RTKVHD64.sys
mvxxmm.sys
mv91xx.sys
nusb3xhc.sys
nusb3hub.sys
speedfan.sys
RzSynapse.sys
Rt64win7.sys
avgmfx64.sys
avgrkx64.sys
avgldx64.sys
MpFilter.sys
nvhda64v.sys
avgidsha.sys
nvlddmkm.sys
Analysis:
We need to try to figure out exactly what the issue is. The crash recorded was a 0x7A crash. This indicates hard disk corruption, bad sectors, a failing hard disk, Windows files or registry corruption, viruses, or memory problems.
- If you are overclocking any hardware, please stop.
- Run Disk Check with both boxes checked for all HDDs and with Automatically fix file system errors checked for all SSDs. Post back your logs for the checks after finding them using Check Disk (chkdsk) - Read Event Viewer Log (you may need to search for wininit instead of chkdsk).
For any drives that do not give the message:
Windows has checked the file system and found no problems
run disk check again as above. In other words, if it says:
Windows has made corrections to the file system
after running the disk check, run the disk check again.
- Run all Basic tests with SeaTools: S.M.A.R.T. Check, Short Drive Self Test, Drive Information, Short Generic, and Long Generic. Run the tests for all HDDs.
- If you have an SSD, make sure the following are up to date:
- SSD firmware
- BIOS Version
- Chipset Drivers
- Hard disk controller drivers/SATA drivers
- If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.
- Check Windows for corruption. Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations. Use OPTION THREE of SFC /SCANNOW Command - System File Checker to provide us with the sfcdetails.txt file if errors occur.
- Download and install Malwarebytes, update it, do not start the free trial, and then run a full scan. Also run a full scan with your antivirus software installed on your system. If you do not have antivirus software installed, see the Good and Free system security combination. for better security steps and scanning tools. Make sure to update the security software before running the full scan.
- Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).
WarningBefore you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!
For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
- Shut down and turn off your computer.
- Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
- Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
- Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
Once these steps have been followed, it is safe to remove and replace components within your computer.
BugCheck 0x7A
0x7A:The above was taken from Bug Check 0x7A: KERNEL_DATA_INPAGE_ERROR.Windows Dev Center - Hardware said:
Remove AVG:AVG can sometimes contribute to these types of crashes. I would recommend removing it with the AVG Remover and replacing it with Microsoft Security Essentials - Free Antivirus for Windows.