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#1
Windows explorer crashes (and restarts) on system start-up.
Hi. Today morning I started my PC and just after the start up Windows Explorer crashed and restarted and then did (and does) the same every 10-15 seconds. I googled the problem and did following steps (not in the same order as below) which didn't resolve the issue:
- restarted few times and switched off PC completely;
- tried to fix registry with Vit Registry Fix;
- did SFC /SCANNOW and it finished with information that some issues couldn't be fixed;
- ran Malwerbytes with no malware found;
- did a full Kaspersky Internet Security scan with no viruses found;
- did a clean boot (all non-windows services were not used) and it still crashed;
- did a diagnostic start up (so only basic windows services were used) and it helped;
- I wanted to do a system restore but Windows doesn't have data on any restores, meaning I probably haven't started the service (doesn't it make it automatically?);
Other info:
- system works fine in Safe Mode and diagnostic start up, thus eliminating issue with external applications;
- when in normal mode and crashing I looked at processes appearing and disappearing and found out that at the crash process the file dllhost.exe disappears then and shortly after appears back (it may or may not be relevant);
- I didn't do any major updates yesterday (only updated Steam platform and installed one new game);
- I can't do perfmon /report as in Safe mode it doesn't display anything and in normal mode I don't have enough time to start the application before windows explorer crashes again;
- BSOD Dump & System File Collection is done (attached) and I did it in normal mode (so when system was crashing as it may include some extra info);
I will appreciate any help in that matter as I'm now left clueless to the issue and don't really want to reinstall the system.
My system: Windows 7 Home Premium SP1 x64. Intel i7 920 2.66GHz, 6GB RAM.