BSOD Normally when playing Games but not always. (ntoskrnl.exe)


  1. Posts : 7
    Windows 7 Home Premium 64bit
       #1

    BSOD Normally when playing Games but not always. (ntoskrnl.exe)


    First off my specs:

    Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1
    System Manufacturer: Gigabyte Technology Co., Ltd.
    System Model: Z68MA-D2H-B3
    BIOS: Award Modular BIOS v6.00PG
    Processor: Intel Core i5-2500K CPU @ 3.30GHz (4 CPUs), ~3.6GHz
    Memory: 16384MB RAM
    Graphics Card : NVIDIA GeForce GTX 560 Ti
    Antivirus software : Microsoft Security Essentials

    OK so My computer started crashing when I was playing LoL a couple weeks ago but the it started happening just at anytime. So i ran some test(did a virus scan) trying to figure out what it was and then just ended up re-installing windows 7 altogether. (i did that yesterday). I started playing LoL today and it crashed again. This time i searched the internet and found this site. I also downloaded Bluescreenview and it was saying that the problem had to do with "ntoskrnl.exe". I guess im just not sure how to fix this or what caused it. The zip file has the dmp file, and the other two reports that the forums says i should have. Hope someone can help. If i need to provide anything else just let me know.
    The BSOD happened about 4-6 times before i re-installed windows but i dont have the dmg files for those times.

    Thanks

    Cahrazyman
    Last edited by cahrazyman; 15 Jul 2012 at 17:06.
      My Computer


  2. Posts : 7
    Windows 7 Home Premium 64bit
    Thread Starter
       #2

    Does anyone know what could be wrong?
      My Computer


  3. Posts : 5,705
    Win7 x64 + x86
       #3

    BSOD's that continue after reinstalling Windows are most likely caused by:
    - something that you installed (other than Windows)
    - hardware problems
    - Windows problems (a bad install disk).

    Since hardware problems are very likely here, please start with these free, bootable diagnostics: Initial Hardware Diagnostics

    Lately I've seen a number of issues with VIRTU like software (it manages the 2 different video cards in your system). Update it to the latest version available from the video software manufacturer's website.

    Your Realtek networking drivers date from 2009 - please update them. Realtek

    If the BSOD's persist, please run Driver Verifier according to these instructions: Driver Verifier Settings

    If the above steps don't stop the BSOD's, please zip up and upload any new memory dumps with your next post - and we'll see what we can figure out from there.

    The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs

    - Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html
    - Info on how to troubleshoot BSOD's (DRAFT): http://www.carrona.org/userbsod.html
    - How I do it: http://www.carrona.org/howidoit.html

    3RD PARTY DRIVERS PRESENT IN THE DUMP FILES
    Code:
    
    EtronHub3.sys Thu Aug 04 18:00:28 2011 (4E3B167C)
    EtronXHCI.sys Thu Aug 04 18:00:24 2011 (4E3B1678)
    HECIx64.sys   Tue Oct 19 19:33:43 2010 (4CBE2AD7)
    IntcDAud.sys  Fri Oct 15 04:28:17 2010 (4CB810A1)
    MpFilter.sys  Fri Mar 09 06:05:26 2012 (4F59E3F6)
    RTKVHD64.sys  Tue Aug 30 05:24:37 2011 (4E5CAC55)
    Rt64win7.sys  Tue May 31 23:15:51 2011 (4DE5AEE7)
    RtNdPt60.sys  Sun Jul 19 22:27:32 2009 (4A63D614)
    amdxata.sys   Fri Mar 19 12:18:18 2010 (4BA3A3CA)
    igdkmd64.sys  Mon Mar 19 19:31:54 2012 (4F67C1EA)
    lvrs64.sys    Wed Jan 18 01:40:36 2012 (4F166964)
    lvuvc64.sys   Wed Jan 18 01:41:08 2012 (4F166984)
    nvhda64v.sys  Thu Jul 07 12:21:14 2011 (4E15DCFA)
    nvlddmkm.sys  Sat Oct 15 02:07:55 2011 (4E99233B)
    
    http://www.carrona.org/drivers/driver.php?id=EtronHub3.sys
    http://www.carrona.org/drivers/driver.php?id=EtronXHCI.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=MpFilter.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
    http://www.carrona.org/drivers/driver.php?id=RtNdPt60.sys
    http://www.carrona.org/drivers/driver.php?id=amdxata.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=lvrs64.sys
    http://www.carrona.org/drivers/driver.php?id=lvuvc64.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys

    BSOD BUGCHECK SUMMARY

    Code:
    
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\071512-22058-01.dmp]
    Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
    Debug session time: Sun Jul 15 16:07:32.526 2012 (UTC - 4:00)
    System Uptime: 0 days 11:51:10.743
    BugCheck A, {28, 2, 0, fffff800030c63d8}
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : memory_corruption ( nt!MiFindNodeOrParent+0 )
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    BUGCHECK_STR:  0xA
    PROCESS_NAME:  svchost.exe
    FAILURE_BUCKET_ID:  X64_0xA_nt!MiFindNodeOrParent+0
    Bugcheck code 0000000A
    Arguments 00000000`00000028 00000000`00000002 00000000`00000000 fffff800`030c63d8
    BiosVersion = F3
    BiosReleaseDate = 05/13/2011
    SystemManufacturer = Gigabyte Technology Co., Ltd.
    SystemProductName = Z68MA-D2H-B3
    CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
    MaxSpeed:     3300
    CurrentSpeed: 3292
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    
      My Computer


  4. Posts : 7
    Windows 7 Home Premium 64bit
    Thread Starter
       #4

    thank you. I have to go to work but i will try those things when i get back from work.
      My Computer


  5. Posts : 7
    Windows 7 Home Premium 64bit
    Thread Starter
       #5

    I ran the memory test and it spit out errors so i cleaned my case like it said to and it still spit out errors. i cant do the other test atm because i dont have a blank cd. also i updated the Realtek driver. i havent had a BSOD since the last one but when/if i do i will upload the file and we can go from there.

    Also since the memory test spit out errors after i cleaned it, does that mean they are bad and i need to replace them?
      My Computer


  6. Posts : 5,705
    Win7 x64 + x86
       #6

    From Step 6 onward is a procedure for determining what's wrong (sticks/slots).
    I wouldn't even bother with running any more tests until the RAM is fixed.
      My Computer


  7. Posts : 7
    Windows 7 Home Premium 64bit
    Thread Starter
       #7

    ok i will get the ram fixed. they arent even a year old so i should be able to replace them easy. I had another BSOD while i was playing LoL.
    Last edited by cahrazyman; 17 Jul 2012 at 13:58.
      My Computer


  8. Posts : 7
    Windows 7 Home Premium 64bit
    Thread Starter
       #8

    i tested the ram cards each by themselves and found that only one of them errors out. So for now i just removed it and i will just use the three since i will still have 12 gb. I hope that removing that one card will make the BSODs go away and i can just get that one card replaced. if i get another BSOD i will let you guys know. and thanks for the help so far
      My Computer


  9. Posts : 5,705
    Win7 x64 + x86
       #9

    Brand name RAM most often comes with a lifetime warranty.
    Contact the RAM manufacturer to see what they have to say.
      My Computer


  10. Posts : 7
    Windows 7 Home Premium 64bit
    Thread Starter
       #10

    i have. im still waiting for their response
      My Computer


 

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