New
#11
uninstalled and reinstalled Drivers
I uninstalled keyboard and touchpad drivers and then downloaded the latest version of touchpad driver from Dell and installed. I don't use an external mouse or keyboard on this and don't think I've ever done so.
I zipped the memory.dmp file but it won't upload - I think it's too big - the zipped folder properties says it's 160 MB and it looks like the max zip file size for upload is 8 mb.