I was caught by a bluey yesterday evening while away from home, and had no way of saving the screen so that I could view it later so what do I do in that instance?
Plus it automatically shut down my machine at the time so I would have had to be real quick to capture a shot of it.
Would I be wrong in thinking perhaps it is saved in event viewer?
It may be in your Event Viewer system logs. Search for the word "bugcheck" without quotes. We could also take a look at the Event Viewer logs if you follow the https://www.sevenforums.com/crashes-d...tructions.html.
Ok writhziden - just as a matter of curiosity I went through the event viewer last evening and around about the time that blue happened I found a reference in Admin Events to an error 0x80041003 @ 4.32 and 4.38pm.
Now in the system there is a Bugcheck @4.30:20pm that was preceded by a "critical" @4.30:15 - ? kernel power.
The message I got was that Windows is going to close down because of an error or something to that effect (white on blue screen).
I did just prior to this get a message while in Windows Live Mail get a message that some suspicious activity had occurred and before I could do anything the email shut down and the blue happened.
So as I am not really savvy with this stuff what do I have to do next please?
Please follow the https://www.sevenforums.com/crashes-d...tructions.html so we can determine what the BugCheck is within the logs.
Ok writhziden sorry for late reply have been unwell - will do as soon as I can jump onto that machine.
Ok writhziden have got as far as step 3 but I only get Filename -"********" to save in "Text Docs" or "All files" I cannot see anything resembling html?
Can you advise me what to do next please - also I am not sure of zipping files but I will have a look in the tutorials for something in the meantime.
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