BSOD: OS Version:6.1.7601.2.1.0.256.1 Locale ID:1033

Jbsterrett · 16 Jul 2012

Hello, I've been having problems with the BSOD. Here are the specs:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 101
BCP1: 0000000000000019
BCP2: 0000000000000000
BCP3: FFFFF88003113180
BCP4: 0000000000000006
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

I'm using Windows 7 Ultimate 64-bit. I believe it is the original OS for this computer, but I can't be sure. After looking up my system (Dell Studio XPS Desktop) It looks like it had Windows Vista, so based on that I'm assuming Windows 7 was added after it was bought. It was released ~2009. I'm assuming the Windows 7 is recent, and I have re-installed it since getting the computer trying to fix the BSOD.

Before I re-installed Windows 7, I was getting a BSOD about my drivers, but I'm not sure this is the same BSOD. Any help you can give me would be greatly appeciated, I can't find any information on my own (That i can understand not being a huge computer junky) and I was told this is the best place to look. Thanks ahead of time

usasma · 18 Jul 2012

Why do you say this?

I'm using Windows 7 Ultimate 64-bit. I believe it is the original OS for this computer, but I can't be sure.

Please provide us with the results of this report: Windows Genuine and Activation Issue Posting Instructions

Only 60 updates since SP1 - most systems have from 75 to 130 updates. Please visit Windows Update and get all available updates.

You have a Belkin USB Wireless Adaptor - Win7 doesn't like these devices, especially with older (Vista era) drivers. Here's my rant about these devices:

I do not recommend using wireless USB devices. Especially in Win7 systems.
These wireless USB devices have many issues with Win7 - and using Vista drivers with them is almost sure to cause a BSOD.
Should you want to keep using these devices, be sure to have Win7 drivers - DO NOT use Vista drivers!!!
An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.

There's not a whole bunch of information in the memory dumps (no 3rd party drivers were in the memory dump). This is suggestive of a hardware problem. If the BSOD's persist after taking the above steps, then I'd suggest running these free diagnostics: Hardware Diagnostics

BSOD BUGCHECK SUMMARY

Code:


Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\071612-42978-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Mon Jul 16 17:37:38.479 2012 (UTC - 4:00)
System Uptime: 0 days 3:04:54.447
BugCheck 101, {19, 0, fffff88003113180, 6}
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
BUGCHECK_STR:  CLOCK_WATCHDOG_TIMEOUT_8_PROC
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_CLOCK_WATCHDOG_TIMEOUT_8_PROC_ANALYSIS_INCONCLUSIVE
Bugcheck code 00000101
Arguments 00000000`00000019 00000000`00000000 fffff880`03113180 00000000`00000006
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

Jbsterrett · 22 Jul 2012

Well, the posting instructions said to mention what your OS was and if it was the original installation of it. Also, once i swap from the Wireless USB, will there have been any permanent damage or should the problems go away? If that is the source of the problems of course.

Jbsterrett · 22 Jul 2012

Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
Windows Product ID: 00426-OEM-8992662-00400
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {4875473B-7E25-4912-BCCD-8A0D4A8DE959}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Opera\Opera.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{4875473B-7E25-4912-BCCD-8A0D4A8DE959}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>00426-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-1516792616-2707661031-2464879903</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Studio XPS 435MT</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>1.1.4</Version><SMBIOSVersion major="2" minor="5"/><Date>20091221000000.000000+000</Date></BIOS><HWID>44A53407018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M09    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600400-02-1033-7601.0000-1942012
Installation ID: 020453735715290860409320369003490140741830166705118212
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: P4K27
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 7/22/2012 2:02:06 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 7:14:2012 12:23
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NAAAAAEABAABAAEAAAACAAAAAgABAAEA6GHOjMCu6GVGvIQ0NvgW0gK3mojqt5rzLwHqgg==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			DELL  		FX09   
  FACP			DELL  		M09    
  HPET			DELL  		OEMHPET 
  MCFG			DELL  		OEMMCFG 
  SLIC			DELL  		M09    
  OSFR			DELL  		FX09   
  OEMB			DELL  		FX09   
  SSDT			DpgPmm		CpuPm

And here's this, sorry.

usasma · 22 Jul 2012

Sorry for not being clear. I specifically wondered why you stated "...but I can't be sure." Why is that? What does the sticker on the bottom of the laptop say?

As long as I'm correct about the wireless USB device, things should work just fine afterwards.

With BSOD's there shouldn't be any permanent damage as Windows is designed to "fail fast" and avoid problems that way. There is a chance of some corruption due to the BSOD's, but not as much as if you'd get by shutting down the computer by holding the power switch (IMO).

Jbsterrett · 24 Jul 2012

It's a Desktop, but there is a sticker on top that says Windows Vista, so i guess that's what your talking about so I assume that's the original OS installed. Lastly, can you suggest a good built in wireless device for the motherboard? I have never got one before, always used the USB's.

usasma · 24 Jul 2012

The last I used one of these was 2 years ago and it was a Linksys device.

Wirelesss PCIe card search: https://www.google.com/search?q=wire...ient=firefox-a

Wireless PCI card search: https://www.google.com/search?q=wire...ient=firefox-a

tanita · 22 Jul 2015

hi, i've been having this BSOD problem since yesterday. don't know what's wrong.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800AB454E0
BCP2: FFFFF8800FE3E2BC
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\072115-23400-01.dmp
C:\Users\Ivana\AppData\Local\Temp\WER-104411-0.sysdata.xml

Read our privacy statement online:
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C:\Windows\system32\en-US\erofflps.txt

some help please.