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#1
BSOD every 30 mins ish ntoskrnl.exe+71f00 implicated
I bought my Daughter a Dell laptop from an official seller of Dell returns at Christmas and from day one the computer has suffered multiple BSOD crashes - on average as often as every thirty minutes. Unfortunately because I have been working away and my wife is inclined not to concern herself with such things I am only now in a position to seek to resolve things. The reseller has already had the laptop back once and claims to have tested the memory but nothing has been fixed. They have now asked me to reinstall Windows but before I do that I thought it may be worth seeking help here.
I would be very grateful for any help because I have a very disappointed little girl here who has a Christmas present that has not been right since day one.
Crash dump files attached - I look forward to any help you guys can offer.
Can't seem to upload from my hotel room in the normal way so here is a link to my dump files: Seven Forums.zip
many thanks,
Saxon
Last edited by saxon; 22 Jul 2012 at 17:32. Reason: attachment