BSOD While launching and playing games on brand new HP ENVY 15-3202TX


  1. Posts : 5
    Windows 7 x64 Home Premium
       #1

    BSOD While launching and playing games on brand new HP ENVY 15-3202TX


    After buying my new HP ENVY 15-3202TX i installed some games (Crysis, WOW, Medal Of Honor, and Assassin's Creed Brotherhood) i keep getting BSOD's either while launching or playing the games. The games will sometimes crash straight away or might run for about a hour, please help!

    Specs :
    Windows 7 x64 Home Premium (OEM)
    Intel i7-3610QM
    AMD Radeon HD 7750M
    8GB DDR3 RAM

    Attachment 222271
      My Computer


  2. Posts : 936
    Windows 7 x64
       #2

    Hello comeonpeople, welcome to sevenforums.

    In an attempt to assist you with your BSOD I have analysed your dump files and it would appear, at this stage, to be a graphics card driver issue.

    Specifically it relates to "VIDEO_TDR_FAILURE (116)"

    At this stage I would suggest you completely remove your graphic drivers and download the latest version here:-

    ATI Radeon

    If you have already done that I'm aware that some gamers have had success with 11.1 drivers, but I would always recommend using the most recent drivers first.
      My Computer


  3. Posts : 5
    Windows 7 x64 Home Premium
    Thread Starter
       #3

    Thank you! I'll try that now and let you know how it works!
      My Computer


  4. Posts : 936
    Windows 7 x64
       #4

    Yes, please keep advised of your progress.
      My Computer


  5. Posts : 5
    Windows 7 x64 Home Premium
    Thread Starter
       #5

    OK so that seemed to have stopped the BSOD's. It took a few tries of uninstalling and re-installing the files you linked to. Thanks so much for you help
      My Computer


  6. Posts : 936
    Windows 7 x64
       #6

    Glad we could be of some assistance.
      My Computer


  7. Posts : 5
    Windows 7 x64 Home Premium
    Thread Starter
       #7

    OK so it worked fine for a while, but when i booted up windows again today, i got a BSOD as soon as the video card had loaded, not even playing a game.
      My Computer


  8. Posts : 936
    Windows 7 x64
       #8

    Did you install the 12.6 drivers or the 12.7 BETA drivers?
      My Computer


  9. Posts : 5
    Windows 7 x64 Home Premium
    Thread Starter
       #9

    12.6
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 04:12.
Find Us