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The thing is, it is identifying a 3rd-party driver. Which was the Fingerprint scan. Did you uninstall the software with the Fingerprint Scan right?
The thing is, it is identifying a 3rd-party driver. Which was the Fingerprint scan. Did you uninstall the software with the Fingerprint Scan right?
OK, this might be something which i didn't do properly. I uninstalled the software and the driver but on the next reboot, Windows located the "new hardware" and automatically installed back the drivers. So, I just disabled the device in the Device Manager.
Should I do this in some other way?
You need to make sure you unplug it from your system aswell, and then remove the software and drivers.
I cannot unplug it, it's part of the laptop (the fingerprint scanner is located below the touchpad) :-(
Alright, WEll then try doing an update for the fingerprint scanner. Doing a windows update, and under the Optional there might an update for it under there.
Doing this now, will keep you updated.
i updated the finger scanner drivers, applied some more Windows updates. So, to sum it up:
1) There's no known malware/viruses on the laptop at the moment
2) Everything has been updated - Windows, most of the drivers, etc
3- CHKDSK and MEMTEST show no problems whatsoever
If the BSODs continue, I'll probably try with a fresh Windows installation and then - as a final step - a new laptop LOL
Thanks for all the help, I really appreciate it!
Just one final thing - do you have any explanation as of why the system doesn't create minidumps on some BSODs? Maybe that is the key to my problems...?
I am sorry that I could not find the solution to this.
But try this tutorial and see if all these settings are set correctly: Dump Files - Configure Windows to Create on BSOD
No need to be sorry, you helped me enough
Yes, the system is configured to write minidumps, it's just that sometimes it's not doing it.
I thought that this might be the key to my problems.
Anyway, once again, thanks for all the help, I haven't had a BSOD for like 1 hour (yay!) and if the system remains stable, I'll write here again and mark the problem as solved
Well if there is more problems, please post back. And hope that there will be more .dmp files.