BSOD while running Driver Verifier, probable reason netbt.sys

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  1. Posts : 1,436
    Windows 8.1 Pro x64
       #21

    The thing is, it is identifying a 3rd-party driver. Which was the Fingerprint scan. Did you uninstall the software with the Fingerprint Scan right?
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  2. Posts : 26
    Windows 7 Home Premium x64
    Thread Starter
       #22

    OK, this might be something which i didn't do properly. I uninstalled the software and the driver but on the next reboot, Windows located the "new hardware" and automatically installed back the drivers. So, I just disabled the device in the Device Manager.

    Should I do this in some other way?
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  3. Posts : 1,436
    Windows 8.1 Pro x64
       #23

    You need to make sure you unplug it from your system aswell, and then remove the software and drivers.
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  4. Posts : 26
    Windows 7 Home Premium x64
    Thread Starter
       #24

    I cannot unplug it, it's part of the laptop (the fingerprint scanner is located below the touchpad) :-(
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  5. Posts : 1,436
    Windows 8.1 Pro x64
       #25

    Alright, WEll then try doing an update for the fingerprint scanner. Doing a windows update, and under the Optional there might an update for it under there.
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  6. Posts : 26
    Windows 7 Home Premium x64
    Thread Starter
       #26

    Doing this now, will keep you updated.
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  7. Posts : 26
    Windows 7 Home Premium x64
    Thread Starter
       #27

    i updated the finger scanner drivers, applied some more Windows updates. So, to sum it up:

    1) There's no known malware/viruses on the laptop at the moment
    2) Everything has been updated - Windows, most of the drivers, etc
    3- CHKDSK and MEMTEST show no problems whatsoever

    If the BSODs continue, I'll probably try with a fresh Windows installation and then - as a final step - a new laptop LOL

    Thanks for all the help, I really appreciate it!

    Just one final thing - do you have any explanation as of why the system doesn't create minidumps on some BSODs? Maybe that is the key to my problems...?
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  8. Posts : 1,436
    Windows 8.1 Pro x64
       #28

    I am sorry that I could not find the solution to this.

    But try this tutorial and see if all these settings are set correctly: Dump Files - Configure Windows to Create on BSOD
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  9. Posts : 26
    Windows 7 Home Premium x64
    Thread Starter
       #29

    No need to be sorry, you helped me enough

    Yes, the system is configured to write minidumps, it's just that sometimes it's not doing it.

    I thought that this might be the key to my problems.

    Anyway, once again, thanks for all the help, I haven't had a BSOD for like 1 hour (yay!) and if the system remains stable, I'll write here again and mark the problem as solved
      My Computer


  10. Posts : 1,436
    Windows 8.1 Pro x64
       #30

    Well if there is more problems, please post back. And hope that there will be more .dmp files.
      My Computer


 
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