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Windows 7: BSOD/Random crashes (Attached perfmon/Windows_NT6_BSOD_jcgriff2)

20 Jul 2012   #1

Windows 7 Ultimate x64
BSOD/Random crashes (Attached perfmon/Windows_NT6_BSOD_jcgriff2)

Windows 7 Ultimate x64 Wiped + Reinstalled 7/19/2012 Full version
- Hardware age 2.5 years - OS age 22 hours (Was happening for a week prior to wipe/reinstall)
- OS pre-wipe age 2.5 years
- CPU AMD Phenom 9650 Quad-Core Processor, 2300 Mhz
- Memory 8GB (PC2-6400) 800Mhz (though running at 667 for some reason)
- GPU AMD Radeon HD 6770 (Was using AMD's drivers pre-wipe, pc crashed before I got to loading them)
- I updated my SSD to the latest v1.37 (OCZ Vertex 2)
- Updated BIOS to latest version (M4A78-EM-ASUS-2102)
Three hard drives.
C: OCZ Vertex 2 SSD 60GB
D: (previously K) WD SATA 500GB


I Have not added anything new to system recently
I ran a system scan:
C:\Users\keith>sfc /verifyonly
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection did not find any integrity violations.

I tested the memory 1 stick at a time with Windows Memory Diagnostic -- burned iso to cd and booted into it.
I ran the jcgriff2 BSOD collector, the perfmon /report, zipped them up and attached it to this thread

I appreciate any help I can get on this.

My System SpecsSystem Spec
22 Jul 2012   #2

Windows 7 Ultimate x64

I moved my tower and monitor to a different power strip and outlet. Since then, I have received zero crashes or bsods. I will continue to test.
My System SpecsSystem Spec
22 Jul 2012   #3

Windows 7 Ultimate x64

Still happening but not as frequent
Attached the latest minidump
My System SpecsSystem Spec

22 Jul 2012   #4

Windows 8.1 Pro x64

Hello, Sorry for the late reply!

It looks like you are using McAfee Anti-Virus. Try using MSE until we finish troubleshooting: Microsoft Security Essentials - Free Antivirus for Windows

It is also possible that you have hardware problems, Try this:

BugCheck 0x124
You have a 0x124 hardware bugcheck. If the system is still under warranty, I would recommend sending it in to have diagnostic tests done and any bad hardware replaced.

warning   Warning
Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!

For your hardware stop 0x124 crash, read through Stop 0x124 - what it means and what to try and use the following hardware checks to supplement that link.
  • If you are overclocking any hardware, please stop.

  • If you have an SSD, make sure the following are up to date:
    • SSD firmware
    • BIOS Version
    • Chipset Drivers
    • Hard disk controller drivers/SATA drivers
    • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.

  • Run all but the advanced tests with SeaTools for HDDs.
    SeaTools for Windows

    SeaTools for DOS
  • Monitor temperatures during the following tests.
    Use the following programs to monitor the temperatures.
  • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

    For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
    1. Shut down and turn off your computer.
    2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
    3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
    4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
    Once these steps have been followed, it is safe to remove and replace components within your computer.

Coutesy of: writhziden
My System SpecsSystem Spec
23 Jul 2012   #5

Windows 7 Ultimate x64

I don't run McAfee. I despise corporate anti virus software; All it does is bog down the resources. At the time of the scan, MS essentials didn't install yet but it installed as a windows update yesterday. Tonight I had another crash and I noticed my ram was clocking at 667mhz. I removed the two 2gb sticks (4gb total) I bought this year, bringing me down to 4gb of ram. It clocks at 800mhz again like it used to. I was able to play wow for 2 hours and didnt crash. I will continue to monitor this for crashes. If it happens again, I will re-run all the tests you suggested. Thank you again for the insight.
My System SpecsSystem Spec
24 Jul 2012   #6

Windows 8.1 Pro x64

If there is anymore crashes go ahead and post up the crash files so we can take a deeper look.

My System SpecsSystem Spec
29 Jul 2012   #7

Windows 7 Ultimate x64

Marking this as solved since it was the ram. corsair has lifetime warranties on memory so I will replace with them. Thank you for the help! :)
My System SpecsSystem Spec

 BSOD/Random crashes (Attached perfmon/Windows_NT6_BSOD_jcgriff2)

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