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Windows 7: BSOD when playing diablo 3

23 Jul 2012   #11
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Yes, you're right, that is the reason for your crashes.
Crashes won't cause RAM to fail.

Bad news is with a laptop the OEM BIOS won't let you make any adjustments.
If it's still under warranty you should RMA the RAM.
If not, you can test each RAM card.
Take out one RAM card and see if it will pass memtest86+, pass or fail swap out with the other card and test again. You can stop the test if you get any errors, one is too many.
To be sure you should test the good RAM card, if you have one, in another RAM slot.
If a RAM card passes in one slot and then fails in the other slot it indicates a possible bad motherboard slot.

It's best to replace both RAM cards, matched sets have a much better chance to run together without any problems.

Let us know the results.


My System SpecsSystem Spec
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25 Jul 2012   #12
mmx

Windows 7 Home Premium 64bit
 
 

Dave,

I've checked with memtest86 each of the RAM modules, with no errors reported. Then I've checked with memtest86 both of them for 8 passes and nor errors reported?! I just do not understand what happened here?
My System SpecsSystem Spec
25 Jul 2012   #13
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

That is not unusual, and most of the time it means the RAM is bad.
One error is too many and means the settings needs adjusted or the RAM needs replaced.

One possibility is the RAM might not of been seated completely, or a little dirt was in the slot.
Run it for a while and see if it is stable.

If you want to stress the system you can run OCCT.
OCCT stability checking tool
Run the CPU:OCCT test for at least 30 minutes, be sure to monitor your CPU and GPU temps.
Set the time before you start.
When its done, pass or fail, it will make some graphs. Post these here as they are useful for analyses.
My System SpecsSystem Spec
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 BSOD when playing diablo 3




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