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Windows 7: Page Fault in Nonpaged Area BSOD (Among a few others)

26 Jul 2012   #31
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

silencer,
I'm still waiting for computerinfo.txt.


My System SpecsSystem Spec
.
26 Jul 2012   #32
silencer903

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by karlsnooks View Post
silencer,
I'm still waiting for computerinfo.txt.

Sorry about that, here it is.
My System SpecsSystem Spec
26 Jul 2012   #33
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Unfortunately, that doesn't give us the precise model number on the q430/q530.

Let 's take a look at what SPECCY says.

With Speccy, click on Motherboard then look at version and see what it says.

Or for even a little more info, you can use SIW
SIW | Hardware | Summary | look under computer, there you will probably find precisely which q430 model you have.

Links for SPECCY and SIW in my signature.
My System SpecsSystem Spec
.

26 Jul 2012   #34
silencer903

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by karlsnooks View Post
Unfortunately, that doesn't give us the precise model number on the q430/q530.

Let 's take a look at what SPECCY says.

With Speccy, click on Motherboard then look at version and see what it says.

Or for even a little more info, you can use SIW
SIW | Hardware | Summary | look under computer, there you will probably find precisely which q430 model you have.

Links for SPECCY and SIW in my signature.


I looked under both of them and in the version area it says not applicable. I do have the model code and serial number however.

Model Code: NP-Q430-JSB1US
Serial Number: ZRSG93CZ602985W
My System SpecsSystem Spec
26 Jul 2012   #35
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

very unusual.

To help satisfy my curiosity, use the snipping tool to make a snip of everything in the SIW | Hardare | Summary | Computer section and include in your next post.

In the meantime, I'll see what I can obtain with the numbers you gave.
My System SpecsSystem Spec
26 Jul 2012   #36
silencer903

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by karlsnooks View Post
very unusual.

To help satisfy my curiosity, use the snipping tool to make a snip of everything in the SIW | Hardare | Summary | Computer section and include in your next post.

In the meantime, I'll see what I can obtain with the numbers you gave.

Here you go.
My System SpecsSystem Spec
26 Jul 2012   #37
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Since your bios values are so unusual (do you know how that came to be?), then I don't know for sure about your bios.

Here is a link so that you can update your bios:
Support - Notebooks NP-Q430E | Samsung Laptops

Look under Manuals and Downloads and then under Firmwarel to have Samsung update your bios.
My System SpecsSystem Spec
26 Jul 2012   #38
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

please carry out following:

Care and Feeding of MGADiag tool

Credits: This is based upon information from NoelDP

To properly analyse and solve problems with Activation and Validation,

we need to see a full copy of the report produced by the MGADiag tool.

Download and save to your desktop:
http://go.microsoft.com/fwlink/?linkid=52012

After saving, run the downloaded tool.


Click on the Continue button, which will produce the report.


To copy the report to your response:
Click on the Copy button in the tool (ignore any error messages),

Enclose your response in a CODE block.
Paste (using either right-click/Paste, or Ctrl+V ) into your response.

State the Version and Edition of Windows quoted on your COA sticker

which is located on the case of your machine or
inside the battery compartment.

Do NOT quote the Key on the sticker!

COA -- Where and what is it.
My System SpecsSystem Spec
26 Jul 2012   #39
silencer903

Windows 7 Home Premium 64bit
 
 

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-PWB9R-4K7W4-2BT4J
Windows Product Key Hash: jlJIE69lzaXsu5B+X11cktZP6u8=
Windows Product ID: 00359-OEM-8992687-00015
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {3AF0A793-1CCA-4E28-9B82-A82CA2DC7D11}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Scott Admin\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{3AF0A793-1CCA-4E28-9B82-A82CA2DC7D11}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-2BT4J</PKey><PID>00359-OEM-8992687-00015</PID><PIDType>2</PIDType><SID>S-1-5-21-114453956-2636402065-546677835</SID><SYSTEM><Manufacturer>SAMSUNG ELECTRONICS CO., LTD.</Manufacturer><Model>Q430/Q530                  </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies Ltd.</Manufacturer><Version>06KF.M024.20101016.KSJ</Version><SMBIOSVersion major="2" minor="6"/><Date>20101016000000.000000+000</Date></BIOS><HWID>91123807018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>SECCSD</OEMID><OEMTableID>LH43STAR</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800015-02-1033-7600.0000-1382010
Installation ID: 002746159262810040170712776834308026426124255864025932
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 2BT4J
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 7/26/2012 2:54:56 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NAAAAAEAAQABAAEAAAADAAAABAABAAEA6GEKL77FnLk6WASGyKfc4UuHDBx6yIK7JtFcXQ==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			PTLTD 			 APIC  
  FACP			INTEL 		CALPELLA
  HPET			INTEL 		CALPELLA
  BOOT			PTLTD 		$SBFTBL$
  MCFG			INTEL 		CALPELLA
  SLIC			SECCSD		LH43STAR
  SSDT			PmRef		CpuPm
  SSDT			PmRef		CpuPm
  SSDT			PmRef		CpuPm

And for COA sticker: Windows 7 Home Premium OA Samsung Electronics.
My System SpecsSystem Spec
26 Jul 2012   #40
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

As far as I can tell, there's nothing wrong with the report, although it's the first time I've seen the Calpella BIOS associated with the LH43STAR SLIC table.
My System SpecsSystem Spec
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 Page Fault in Nonpaged Area BSOD (Among a few others)




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