I'm assuming that the Seven Forums Diagnostic Tool can automatically get those files for me, so I'll upload it in a ZIP.
After the first bluescreen, there was another. There was no error message I could decipher but it did say niwifi.sys, I believe.
Yes niwifi.sys is native WiFi Driver so lets removal the existing drivers and reinstall it. Make sure you download a fresh copy from manufactures website (Marvell Yukon 88E8040 Family PCI-E Fast Ethernet Controller and Atheros AR9285 Wireless Network Adapter).
BSOD BUGCHECK SUMMARY
Code:Loading Dump File [C:\Documents and Settings\Shyam\_jcgriff2_\dbug\__Kernel__\072412-17503-01.dmp] Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030 Debug session time: Wed Jul 25 02:09:19.506 2012 (GMT+6) System Uptime: 0 days 0:06:44.598 BugCheck 7F, {8, 80050031, 6f8, fffff88005a09802} *** WARNING: Unable to verify timestamp for win32k.sys *** ERROR: Module load completed but symbols could not be loaded for win32k.sys Probably caused by : nwifi.sys ( nwifi!Pt6Receive+2aa ) BUGCHECK_STR: 0x7f_8 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: System FAILURE_BUCKET_ID: X64_0x7f_8_nwifi!Pt6Receive+2aa Bugcheck code 0000007F Arguments 00000000`00000008 00000000`80050031 00000000`000006f8 fffff880`05a09802 BiosVersion = 02KF.M008.20100529.KSJ BiosReleaseDate = 05/29/2010 SystemManufacturer = SAMSUNG ELECTRONICS CO., LTD. SystemProductName = Q430/Q530 MaxSpeed: 2400 CurrentSpeed: 2393 ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` Loading Dump File [C:\Documents and Settings\Shyam\_jcgriff2_\dbug\__Kernel__\072412-20919-01.dmp] Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030 Debug session time: Wed Jul 25 00:34:55.538 2012 (GMT+5) System Uptime: 0 days 0:05:14.630 BugCheck 50, {fffff8b00ab43332, 0, fffff800031f5af7, 5} *** WARNING: Unable to verify timestamp for win32k.sys *** ERROR: Module load completed but symbols could not be loaded for win32k.sys Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+23b ) DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0x50 PROCESS_NAME: System FAILURE_BUCKET_ID: X64_0x50_nt!ExDeferredFreePool+23b Bugcheck code 00000050 Arguments fffff8b0`0ab43332 00000000`00000000 fffff800`031f5af7 00000000`00000005 BiosVersion = 02KF.M008.20100529.KSJ BiosReleaseDate = 05/29/2010 SystemManufacturer = SAMSUNG ELECTRONICS CO., LTD. SystemProductName = Q430/Q530 MaxSpeed: 2400 CurrentSpeed: 2393 ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Downloaded and installed the two wireless drivers from my manufacturer's site Support - Notebooks NP-Q430E | Samsung Laptops
Will post back if the issues persist.
Sadly, they do still persist. This time it was Page fault in nonpaged area.
I've noticed that they are more common when I'm watching a youtube video, if that is any help.
Last edited by silencer903; 25 Jul 2012 at 00:28.
Can you fill in your system specs?
You can use this app to find them: Speccy Free System information Utility
Then enter them in the drop box at the lower left of any of your posts.
Have you cleaned the dust out of your laptop?
Can you download CPUZ and post a snip of the CPU, Mainboard, Memory, and SPD tabs.
For posting the information , enter 'Snipping tool' in the Start button > Search box, hit enter. Select the area you want to post and save to a convenient place.
How to Post a Screenshot in Seven Forums
Have you been checking your temperatures?
Use Real Temp , to check the CPU temps when at idle, under load and/or testing.
Let us know the minimum and maximum temps you get.
No new dmp file since the last upload.
From the driver list:
Out of date:
Un-install iTunes for testing purposes, this is known to cause crashes in Windows 7.Code:GEARAspiWDM GEARAspiWDM.sys May 18 2009 - iTunes hamachi hamachi.sys Feb 19 2009 - LogMeIn Hamachi Virtual network interface driver
Un-install LogMeIn, then Update with a new version.
Recommended updates:
Update from your laptop driver site you linked above, Intel Rapid Storage (Driver) (ver.9.6.0.1014) Nov 21, 2011.Code:iaStor.sys Mar 04 2010 - Intel Storage drivers
Or you can get a newer driver from Intel - Intel® Rapid Storage Technology (ver.10.8.0.1003) 11/11/2011.
I always use the latest RST driver from the Intel site (10.8.0.1003) on my laptop.
System event logs:
Un-install McAfee, it is known to cause crashes with Windows 7.Code:Event[663]: Log Name: System Source: Service Control Manager Date: 2012-06-21T11:52:40.940 Event ID: 7000 Task: N/A Level: Error Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: NickWilson-PC Description: The McAfee SiteAdvisor Service service failed to start due to the following error: The system cannot find the file specified.
How to uninstall or reinstall supported McAfee products using the Consumer Products Removal tool (MCPR)
D/L and install Microsoft Security Essentials*- Free Antivirus for Windows
Application Event logs:
There are 24,474 of these in a row.Code:Event[0]: Log Name: Application Source: NVIDIA OpenGL Driver Date: 2012-07-02T23:03:42.000 Event ID: 2 Task: N/A Level: Warning Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: NickWilson-PC Description: The NVIDIA OpenGL driver has encountered an out of memory error. This application might behave inconsistently and fail. Event[24474]: Log Name: Application Source: NVIDIA OpenGL Driver Date: 2012-07-02T23:03:52.000 Event ID: 2 Task: N/A Level: Warning Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: NickWilson-PC Description: The NVIDIA OpenGL driver has encountered an out of memory error. This application might behave inconsistently and fail.
Get the driver from the laptop driver site you linked above - VGA(Graphics),NVIDIA (Driver) (ver.8.16.11.8911)
Did you get CheckDisk to complete?Code:Event[24639]: Log Name: Application Source: Chkdsk Date: 2012-07-03T11:09:20.000 Event ID: 26213 Task: N/A Level: Information Opcode: Info Keyword: Classic User: N/A User Name: N/A Computer: NickWilson-PC Description: Chkdsk was executed in read-only mode. A volume snapshot was not used. Extra errors and warnings may be reported as the volume may have changed during the chkdsk run. Checking file system on C:\ CHKDSK is verifying files (stage 1 of 3)... 210944 file records processed. File verification completed. 564 large file records processed. 0 bad file records processed. 0 EA records processed. 76 reparse records processed. CHKDSK is verifying indexes (stage 2 of 3)... Index entry Current Tabs of index $I30 in file 0xe88e points to unused file 0x5be. Index entry Current Tabs in index $I30 of file 59534 is incorrect. Index entry CURREN~2 of index $I30 in file 0xe88e points to unused file 0x5be. Index entry CURREN~2 in index $I30 of file 59534 is incorrect. Index entry JumpListIcons of index $I30 in file 0xe88e points to unused file 0x548. Index entry JumpListIcons in index $I30 of file 59534 is incorrect. Unable to locate the file name attribute of index entry JumpListIconsOld of index $I30 with parent 0xe88e in file 0x3fd. Index entry JumpListIconsOld in index $I30 of file 59534 is incorrect. Unable to locate the file name attribute of index entry JUMPLI~1 of index $I30 with parent 0xe88e in file 0x3fd. Index entry JUMPLI~1 in index $I30 of file 59534 is incorrect. Index entry JUMPLI~2 of index $I30 in file 0xe88e points to unused file 0x548. Index entry JUMPLI~2 in index $I30 of file 59534 is incorrect. 272044 index entries processed. Index verification completed. Errors found. CHKDSK cannot continue in read-only mode.
Run CHKDSK with the /r option to correct these.
How to Run Disk Check in Windows 7
Also a lot of App crashes.
Last edited by Dave76; 25 Jul 2012 at 06:56.
Did everything you instructed, the only thing I had issues with was cleaning the dust out. For the life of me I couldn't figure out how to get the entire case off without snapping the CD Drive in half, so I got as much of the dust out as I could with some compressed air.
I zipped up the screenshots, core temps, a new set of dump files, and added my system specs.
With some units, removing the cover can be a real challenge
Your model number in your specs is probably wrong, since the samsung site does not show that model, they do show: q430-js03, q430-ja01, and q430-ju01.
Use this script to see what your model number is:
# **********************INSTRUCTIONS**************************
# STEP 1 ** RUN POWERSHELL AS ADMINISTRATOR ******************
# ************************************************************
#
# WIN key | type POWERSHELL | do NOT hit ENTER |
# in the PROGRAMS list, right-click on WINDOWS POWERSHELL |
# choose "Run as administrator" |
# Click on the YES button (if such appears)
#
# WIN key = key with Microsoft log on top
#
# for the guru:
# WIN | type POWERSHELL | CTRL+SHIFT+ENTER key combo | ALT+Y keycombo
# ************************************************************
# STEP 2 ** COPY AND PASTE ***********************************
# ************************************************************
#
# COPY the script using CTRL+C,
# COPY every line of script down thru both EXIT statements
#
# PASTE into Powershell
#----Right-Click at the PowerShell Prompt
#----(Ctrl+V does not work)
#
# Start copying with first script line without a # at start of the line
# Note: Actually, you can paste the entire file if you rather
#-------Lines starting with a # are ignored by PowerShell
# ************************************************************
# STEP 3 ** SCRIPT OUTPUT & SCRIPT PURPOSE *******************
# ************************************************************
# --The script output and purpose is given at the very front of the script
#
# --The script output and purpose is given at the very front of the script
#
# ************************************************************
# ***************** NOTE - POWERSHELL VERSION*****************
# if you receive this error msg:
#--The system can not find the path specified
# you may need to update your PowerShell
# you must be using Powershell 2.0 or later.
#
# To determine your Powershell version:
#---Run PowerShell
#---enter $host.version
#---you should see at least:
# Major Minor Build Revision
# ----- ----- ----- --------
# 2......0......-1.....-1
#
# If you do not see the above, update your Vista/Win 7.
# ************************************************************
# *************** NOTE - EXECUTION POLICY*********************
# If you haven't set the execution policy, you may need to:
#---Run PowerShell
#---enter SET-EXECUTIONPOLICY -EXECUTIONPOLICY REMOTESIGNED
# ************************************************************
Script:# ***********************************************************************
# Puts COMPUTERINFO.TXT on your desktop
# COMPUTERINFO.TXT contains info about your bios and your computer system
# ***********************************************************************
function get-ID {
param ([string]$title, [int]$arraycnt, [int]$arrayndx)
$id = " " + $title + " "
If ($arraycnt -ne 1) {$id = $id + [string]$arrayndx + " "}
$id }
function get-title { param ([string]$id)
$hashes = ([int](51 - $id.length)/2)
$hashstr = '#' * $hashes
$title = $hashstr + $id + $hashstr
If ($title.length -le 51) {$title += "#"}
$title }
$sterne = "*" * 79
$ossys = @(gwmi win32_operatingsystem)
$ossyscnt = $ossys.count
$ossysid = get-id "WIN" 1 0
$dskvol = @(gwmi win32_volume)
$dskvolcnt = $dskvol.count
$dskarr =@(gwmi win32_diskdrive)
$dskarrcnt = $dskarr.count
$cpu = @(gwmi win32_processor)
$cpucnt = $cpu.count
$mobo = gwmi win32_BaseBoard
$moboid = get-id "MOTHERBOARD" 1 0
$bootcfg = gwmi Win32_BootConfiguration
$bootid = get-id "BOOT CONFIGURATION" 1 0
$Build = gwmi Win32_WMISetting
$osid = get-id "OS BUILD" 1 0
$CS = gwmi Win32_ComputerSystem
$CSprod = gwmi Win32_ComputerSystemProduct
$id = get-id "BIOS" 1 0
$csid = get-id "COMPUTER SYSTEM" 1 0
$bios = gwmi win32_bios
$obj = new-object -typename PSobject
$obj | Add-member -membertype noteproperty -name (Get-title $id ) -value $sterne -passthru |
add-member -membertype noteproperty -name ($id + "Name") -value($bios.name) -passthru |
add-member -membertype noteproperty -name ($id + "Manufacturer") -value($bios.manufacturer) -passthru|
add-member -membertype noteproperty -name ($id + "Release Date") -value($bios.converttodatetime($bios.releasedate)) -passthru |
add-member -membertype noteproperty -name ($id + "Serial Number") -value($bios.SerialNumber) -passthru |
Add-member -membertype noteproperty -name (Get-title $csid) -value $sterne -passthru |
add-member -membertype noteproperty -name ($csid + "Manufacturer") -value($cs.manufacturer) -passthru |
add-member -membertype noteproperty -name ($csid + "Model") -value($cs.model) -passthru |
add-member -membertype noteproperty -name ($csid + "Primary Owner") -value($cs.primaryownername) -passthru |
add-member -membertype noteproperty -name ($csid + "Type") -value($cs.systemtype) -passthru |
add-member -membertype noteproperty -name ($csid + "Total Memory") -value(([string][int]($cs.totalphysicalmemory/1073741824) + " GB")) -passthru |
add-member -membertype noteproperty -name ($csid + "User Name") -value($cs.username) -passthru |
add-member -membertype noteproperty -name ($csid + "Product Name") -value($csprod.name) -passthru |
add-member -membertype noteproperty -name ($csid + "Version") -value($csprod.version) -passthru |
add-member -membertype noteproperty -name ($csid + "Identifying Number") -value($csprod.identifyingnumber) -passthru |
add-member -membertype noteproperty -name ($csid + "Vendor") -value($csprod.vendor) -passthru |
add-member -membertype noteproperty -name ($osID +"Build version") -value($build.BuildVersion) -passthru |
add-member -membertype noteproperty -name ($bootid + "Boot Directory") -value($bootcfg.bootdirectory) -passthru |
add-member -membertype noteproperty -name ($bootid + "Last Drive") -value($bootcfg.lastdrive) -passthru |
add-member -membertype noteproperty -name ($moboID + "Manufacturer") -value($mobo.manufacturer) -passthru |
add-member -membertype noteproperty -name ($moboid + "Product Type" ) -value($mobo.product) -passthru |
add-member -membertype noteproperty -name ($moboid + "Serial Number") -value($mobo.serialnumber)
for ($ndx=1; $ndx -le $ossyscnt; $ndx++) {
$d = $ossys[$ndx - 1]
$ossysid = get-id "WIN" $ossyscnt $ndx
$obj | add-member -membertype noteproperty -name ($ossysid + "Build Number") -value($d.buildnumber) -passthru |
add-member -membertype noteproperty -name ($ossysid + "OS Version") -value($d.caption) -passthru |
add-member -membertype noteproperty -name ($ossysid + "Country Code") -value($d.countrycode) -passthru |
## add-member -membertype noteproperty -name ($ossysid + "Service Pack") -value($d.csdversion) -passthru |
add-member -membertype noteproperty -name ($ossysid + "Install Date") -value($d.converttodatetime($d.installdate)) -passthru |
add-member -membertype noteproperty -name ($ossysid + "Computer System Name") -value($d.csname) -passthru |
add-member -membertype noteproperty -name ($ossysid + "Last Bootup") -value($d.converttodatetime($d.lastbootuptime)) -passthru |
add-member -membertype noteproperty -name ($ossysid + "OS Architecture") -value($d.osarchitecture) -passthru |
add-member -membertype noteproperty -name ($ossysid + "Registered User") -value($d.registereduser) -passthru |
add-member -membertype noteproperty -name ($ossysid + "Product ID") -value($d.serialnumber) -passthru |
add-member -membertype noteproperty -name ($ossysid + "Service Pack Version") -value($d.servicepackmajorversion)
}
for ($ndx=1; $ndx -le $cpucnt; $ndx++) {
$d = $cpu[$ndx - 1]
$cpuid = get-id "CPU" $cpucnt $ndx
$obj | add-member -membertype noteproperty -name ($cpuid + "Current Core Speed") -value([string][int]$d.currentclockspeed + " MHz") -passthru |
add-member -membertype noteproperty -name ($cpuid + "Current Voltage") -value($d.currentvoltage) -passthru |
add-member -membertype noteproperty -name ($cpuid + "External Clock") -value($d.extclock) -passthru |
add-member -membertype noteproperty -name ($cpuid + "Max. Clock Speed") -value([string][int]$d.maxclockspeed + " MHz") -passthru |
add-member -membertype noteproperty -name ($cpuid + "Manufacturer") -value($d.manufacturer) -passthru |
add-member -membertype noteproperty -name ($cpuid + "Name") -value($d.name) -passthru |
add-member -membertype noteproperty -name ($cpuid + "Description") -value($d.description) -passthru |
add-member -membertype noteproperty -name ($cpuid + "version") -value($d.version) -passthru |
add-member -membertype noteproperty -name ($cpuid + "Number of Cores per CPU") -value($d.numberofcores) -passthru |
add-member -membertype noteproperty -name ($cpuid + "Number of Logical Processors") -value($d.numberoflogicalprocessors) -passthru |
add-member -membertype noteproperty -name ($cpuid + "Socket Designation") -value($d.socketdesignation)
}
for($ndx=1; $ndx -le $dskarrcnt; $ndx++) {
$d = $dskarr[$ndx -1];
$dskarrid = get-id "DISK" $dskarrcnt $ndx
$obj | Add-member -membertype noteproperty -name (get-title $dskarrid) -value $sterne -passthru |
add-member -membertype noteproperty -name ($dskarrid + "Model") -value($d.model) -passthru |
add-member -membertype noteproperty -name ($dskarrid + "Size") -value([string][int]($d.size/1073741824) + " GB") -passthru |
add-member -membertype noteproperty -name ($dskarrid + "Status") -value($d.status) -passthru |
add-member -membertype noteproperty -name ($dskarrid + "Capabilities") -value($d.capabilitydescriptions) -passthru |
add-member -membertype noteproperty -name ($dskarrid + "Interface Type") -value($d.interfacetype) -passthru |
add-member -membertype noteproperty -name ($dskarrid + "Partitions") -value($d.partitions) -passthru |
add-member -membertype noteproperty -name ($dskarrid + "Bytespersector") -value($d.bytespersector) -passthru |
add-member -membertype noteproperty -name ($dskarrid + "Sectors per track") -value($d.sectorspertrack) -passthru |
add-member -membertype noteproperty -name ($dskarrid + "Firmware revision") -value($d.firmwarerevision) -passthru |
add-member -membertype noteproperty -name ($dskarrid + "Device ID") -value($d.deviceid) -passthru |
add-member -membertype noteproperty -name ($dskarrid + "PNP Device ID") -value($d.pnpdeviceid)
}
function Get-DrvType ($n) {
switch ([int]$n) {
2 {$result = "Removable"}
3 {$result = "Partition"}
5 {$result = "CDROM"}
default {$result = "Unknown"}
}
$result
}
for ($ndx=1; $ndx -le $dskvolcnt; $ndx++) {
$d = $dskvol[$ndx-1]
$dskvolid = get-id "DISK VOLUME" $dskvolcnt $ndx
$obj | add-member -membertype noteproperty -name (get-title $dskvolid) -value $sterne -passthru |
add-member -membertype noteproperty -name ($dskvolid + "Caption") -value($d.caption) -passthru |
add-member -membertype noteproperty -name ($dskvolid + "Drive Letter") -value($d.driveletter) -passthru |
add-member -membertype noteproperty -name ($dskvolid + "Label") -value($d.label) -passthru |
add-member -membertype noteproperty -name ($dskvolid + "Capacity") -value([string][int]($d.capacity/1073741824) + " GB") -passthru |
add-member -membertype noteproperty -name ($dskvolid + "Free Space") -value([string][int]($d.freespace/1073741824) + " GB") -passthru |
add-member -membertype noteproperty -name ($dskvolid + "Volume Type") -value(get-drvtype($d.drivetype)) -passthru |
add-member -membertype noteproperty -name ($dskvolid + "Boot Volume") -value($d.bootvolume) -passthru |
add-member -membertype noteproperty -name ($dskvolid + "System Volume") -value($d.systemvolume) -passthru |
add-member -membertype noteproperty -name ($dskvolid + "Compressed") -value($d.compressed) -passthru |
add-member -membertype noteproperty -name ($dskvolid + "Serial Number") -value($d.serialnumber) -passthru |
# add-member -membertype noteproperty -name ($dskvolid + "Device ID") -value($d.deviceid) -passthru |
add-member -membertype noteproperty -name ($dskvolid + "File System") -value($d.filesystem) -passthru |
add-member -membertype noteproperty -name ($dskvolid + "Block Size") -value($d.blocksize) -passthru |
add-member -membertype noteproperty -name ($dskvolid + "Indexing Enabled") -value($d.indexingenabled) -passthru |
add-member -membertype noteproperty -name ($dskvolid + "Auto Mount") -value($d.automount) -passthru |
add-member -membertype noteproperty -name ($dskvolid + "Dirty Bit Set") -value($d.dirtybitset)
}
$PhyMemArray = @(gwmi win32_PhysicalMemoryArray)
$cnt = $phymemarray.count
for ($ndx=1; $ndx -le $cnt; $ndx++) {
$d = $phymemarray[$ndx -1]
$id = get-id "PHYSICAL MEMORY ARRAY" $cnt $ndx
$obj | add-member -membertype noteproperty -name ( Get-title $Id ) -value $sterne
$obj | add-member -membertype noteproperty -name (" Maximum Memory Capacity") -value([string][int]($d.maxcapacity/1048576) + " GB")
$obj | add-member -membertype noteproperty -name (" Number of Memory Devices") -value($d.memorydevices)
}
$arr = @(gwmi win32_PhysicalMemory)
$cnt = $arr.count
for($i=1; $i -le $cnt; $i++){
$d = $arr[$i-1]
$id = get-id "PHYSICAL MEMORY" $cnt $i
$obj | add-member -membertype noteproperty -name (get-title $id) -value $sterne
$obj | add-member -membertype noteproperty -name ($id + "Bank Label") -value($d.banklabel)
$obj | add-member -membertype noteproperty -name ($id + "Capacity") -value([string][int]($d.capacity/1073741824) + " GB")
$obj | add-member -membertype noteproperty -name ($id + "Data Width") -value($d.datawidth)
$obj | add-member -membertype noteproperty -name ($id + "Speed") -value($d.speed)
$obj | add-member -membertype noteproperty -name ($id + "Description") -value($d.description)
$obj | add-member -membertype noteproperty -name ($id + "Tag") -value($d.tag)
$obj | add-member -membertype noteproperty -name ($id + "Device Locator") -value($d.devicelocator)
$obj | add-member -membertype noteproperty -name ($id + "Manufacturer") -value($d.manufacturer)
$obj | add-member -membertype noteproperty -name ($id + "Part Number") -value($d.partnumber)
$obj | add-member -membertype noteproperty -name ($id + "Serial Number") -value($d.serialnumber)
}
$Arr = @(gwmi win32_cachememory)
$cnt = $arr.count
for($i=1; $i -le $cnt; $i++){
$d = $arr[$i-1];
$id = get-id "CACHE MEMORY" $cnt $i
$obj | add-member -membertype noteproperty -name (get-title $id) -value $sterne
$obj | add-member -membertype noteproperty -name ($id + "Name") -value($d.name)
$obj | add-member -membertype noteproperty -name ($id + "Device ID") -value($d.deviceid)
$obj | add-member -membertype noteproperty -name ($id + "Purpose") -value($d.purpose)
$obj | add-member -membertype noteproperty -name ($id + "Block Size") -value($d.blocksize)
$obj | add-member -membertype noteproperty -name ($id + "Installed Size") -value($d.installedsize)
$obj | add-member -membertype noteproperty -name ($id + "Max Cache Size") -value($d.maxcachesize)
$obj | add-member -membertype noteproperty -name ($id + "Number of Blocks") -value($d.numberofblocks)
$obj | add-member -membertype noteproperty -name ($id + "Status") -value($d.status)
}
$Arr = @(gwmi win32_memoryarray)
$cnt = $arr.count
for($i=1; $i -le $cnt; $i++){
$d = $arr[$i-1];
$id = get-id "MEMORY ARRAY" $CNT $I
$obj | add-member -membertype noteproperty -name (get-title $id) -value $sterne
$obj | add-member -membertype noteproperty -name ($id + "Description") -value($d.description)
$obj | add-member -membertype noteproperty -name ($id + "Device ID") -value($d.deviceid)
$obj | add-member -membertype noteproperty -name ($id + "Starting Address") -value($d.startingaddress)
$obj | add-member -membertype noteproperty -name ($id + "Ending Address") -value($d.endingaddress)
}
$Arr = @(gwmi win32_memorydevice)
$cnt = $arr.count
for($i=1; $i -le $cnt; $i++){
$d = $arr[$i-1];
$id = get-id "MEMORY DEVICE" $cnd $i
$obj | add-member -membertype noteproperty -name (get-title $id) -value $sterne
$obj | add-member -membertype noteproperty -name ($id + "Description") -value($d.description)
$obj | add-member -membertype noteproperty -name ($id + "Device ID") -value($d.deviceid)
$obj | add-member -membertype noteproperty -name ($id + "Starting Address") -value($d.startingaddress)
$obj | add-member -membertype noteproperty -name ($id + "Ending Address") -value($d.endingaddress)
}
$obj > $env:userprofile\desktop\COMPUTERINFO.TXT
EXIT
EXIT
The manual for your computer will show you how to remove the cover.
While I'm working on getting this open, could you answer a question for me? I downloaded the driver for my Nvidia graphics card from the Samsung website, but now when I try to get an updated driver from the Nvidia site it doesn't detect any compatible hardware and wont install. Is there a way to fix this?
Several possibilities, one of which is that you downloaded the wrong driver.
The main thing at this point in time is to get the cover off, blow out all of the dust, keep cover off, direct a table/desk/floor fan at the unit.
This may not be your exact laptop but it should give you some tips on removing the back cover. Usually you need to take out the CD/DVD drive.
Samsung Q310 Disassembly
Not the best video, just did a quick search.
Did you install the Nvidia driver from the Samsung site?
Your CPUZ snips:
Attachment 223317Attachment 223318
Attachment 223319Attachment 223320
Idle:
Min- 46 C
Max- 52 C
Under Load:
Min- 45 C
Max- 90 C
Those temps are fairly normal for a laptop, the load Max 90°C is a little warm but may be normal for your laptop.
Did you Run CHKDSK with the /r option?
Download and run Seatools on your HDD.
How to use SeaTools for Windows
Short Drive Self Test and Long Drive Self Test.
Post the results here.
Disconnect any external devices, you should have only the power cord connected.
Let us know what devices you had connected previously.
Your latest crashes:
Run memtest86+,again, for a minimum of 7 full passes with all RAM cards installed, best to run overnight.Code:STOP 0x000000F4: CRITICAL_OBJECT_TERMINATION This indicates that a process or thread crucial to system operation has unexpectedly exited or been terminated. PROCESS_NAME: csrss.exe EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. FAILURE_BUCKET_ID: X64_0xF4_c0000005_IMAGE_csrss.exe ------------------------------------------------------------------------------------------------------------------------------ Stop message 0x0000000A on an existing installation Descriptive text: IRQL_NOT_LESS_OR_EQUAL Usual cause: Drivers are using improper memory addresses. See below in the Sys Event Log Arguments: Arg1: 0000001000000000, memory referenced Arg2: 0000000000000002, IRQL Arg3: 0000000000000000, bitfield : bit 0 : value 0 = read operation, 1 = write operation bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status) Arg4: fffff800024e6c82, address which referenced memory FAILURE_BUCKET_ID: X64_0xA_nt!KiProcessExpiredTimerList+72 ------------------------------------------------------------------------------------------------------------------------------ STOP 0x00000050: PAGE_FAULT_IN_NONPAGED_AREA Usual causes: Defective hardware (particularly memory - but not just RAM), Faulty system service, Antivirus, Device driver, NTFS corruption, BIOS Usually related to defective RAM, be it main memory, L2 RAM cache, or video RAM Arguments: Arg1: fffff8b0031a5740, memory referenced. Arg2: 0000000000000000, value 0 = read operation, 1 = write operation. Arg3: fffff80003363f9c, If non-zero, the instruction address which referenced the bad memory address. Arg4: 0000000000000005, (reserved) FAILURE_BUCKET_ID: X64_0x50_nt!CmpCreateKeyControlBlock+49d ------------------------------------------------------------------------------------------------------------------------------ STOP 0x00000050: PAGE_FAULT_IN_NONPAGED_AREA Usual causes: Defective hardware (particularly memory - but not just RAM), Faulty system service, Antivirus, Device driver, NTFS corruption, BIOS Arguments: Arg1: fffffa90083384a8, memory referenced. Arg2: 0000000000000000, value 0 = read operation, 1 = write operation. Arg3: fffff8000339e1c5, If non-zero, the instruction address which referenced the bad memory address. Arg4: 0000000000000005, (reserved) PROCESS_NAME: SynTPEnh.exe FAILURE_BUCKET_ID: X64_0x50_nt!PsGetNextProcess+59
Stop the test if you get any errors.
RAM - Test with Memtest86+
Sys Event Log:
In reference to the Stop message 0x0000000A crash
Driver issues:Code:Event[31761]: Log Name: System Source: Application Popup Date: 2012-07-25T14:59:47.000 Event ID: 26 Task: N/A Level: Information Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: NickWilson-PC Description: Application popup: Windows - Application Error : The instruction at 0xff141197 referenced memory at 0xfda0bdb8. The memory could not be read. Click on OK to terminate the program These must be previous to un-installing LogMeIn, the driver is not listed now. Event[31619]: Log Name: System Source: Service Control Manager Date: 2012-07-25T13:48:42.184 Event ID: 7000 Task: N/A Level: Error Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: NickWilson-PC Description: The LogMeIn Hamachi Tunneling Engine service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. Event[31618]: Log Name: System Source: Service Control Manager Date: 2012-07-25T13:48:42.184 Event ID: 7009 Task: N/A Level: Error Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: NickWilson-PC Description: A timeout was reached (30000 milliseconds) while waiting for the LogMeIn Hamachi Tunneling Engine service to connect.
This driver is still loaded in your system.Code:GEARAspiWDM.sys Mon May 18 2009 - iTunes driver
You are having driver related crashes, un-install iTunes for testing.
If this is found to be the cause, and I've seen it be the cause before, you can get a different app for music.
Did you update all drivers from the Samsung site?Code:SABI.sys Thu May 28 2009 - Samsung kernel driver
Are you using RealTemp to monitor the CPU temps?Code:WinRing0x64.sys Sat Jul 26 2008 - many different programs that center around the using of the WinRing libraries, found in Real Temp directory.
Last edited by Dave76; 26 Jul 2012 at 02:44.
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