Page Fault in Nonpaged Area BSOD (Among a few others)

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  1. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #31

    silencer,
    I'm still waiting for computerinfo.txt.
      My Computer


  2. Posts : 35
    Windows 7 Home Premium 64bit
    Thread Starter
       #32

    karlsnooks said:
    silencer,
    I'm still waiting for computerinfo.txt.

    Sorry about that, here it is.
      My Computer


  3. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #33

    Unfortunately, that doesn't give us the precise model number on the q430/q530.

    Let 's take a look at what SPECCY says.

    With Speccy, click on Motherboard then look at version and see what it says.

    Or for even a little more info, you can use SIW
    SIW | Hardware | Summary | look under computer, there you will probably find precisely which q430 model you have.

    Links for SPECCY and SIW in my signature.
      My Computer


  4. Posts : 35
    Windows 7 Home Premium 64bit
    Thread Starter
       #34

    karlsnooks said:
    Unfortunately, that doesn't give us the precise model number on the q430/q530.

    Let 's take a look at what SPECCY says.

    With Speccy, click on Motherboard then look at version and see what it says.

    Or for even a little more info, you can use SIW
    SIW | Hardware | Summary | look under computer, there you will probably find precisely which q430 model you have.

    Links for SPECCY and SIW in my signature.


    I looked under both of them and in the version area it says not applicable. I do have the model code and serial number however.

    Model Code: NP-Q430-JSB1US
    Serial Number: ZRSG93CZ602985W
      My Computer


  5. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #35

    very unusual.

    To help satisfy my curiosity, use the snipping tool to make a snip of everything in the SIW | Hardare | Summary | Computer section and include in your next post.

    In the meantime, I'll see what I can obtain with the numbers you gave.
      My Computer


  6. Posts : 35
    Windows 7 Home Premium 64bit
    Thread Starter
       #36

    karlsnooks said:
    very unusual.

    To help satisfy my curiosity, use the snipping tool to make a snip of everything in the SIW | Hardare | Summary | Computer section and include in your next post.

    In the meantime, I'll see what I can obtain with the numbers you gave.

    Here you go.
      My Computer


  7. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #37

    Since your bios values are so unusual (do you know how that came to be?), then I don't know for sure about your bios.

    Here is a link so that you can update your bios:
    Support - Notebooks NP-Q430E | Samsung Laptops

    Look under Manuals and Downloads and then under Firmwarel to have Samsung update your bios.
      My Computer


  8. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #38

    please carry out following:

    Care and Feeding of MGADiag tool

    Credits: This is based upon information from NoelDP

    To properly analyse and solve problems with Activation and Validation,

    we need to see a full copy of the report produced by the MGADiag tool.

    Download and save to your desktop:
    http://go.microsoft.com/fwlink/?linkid=52012

    After saving, run the downloaded tool.


    Click on the Continue button, which will produce the report.


    To copy the report to your response:
    Click on the Copy button in the tool (ignore any error messages),

    Enclose your response in a CODE block.
    Paste (using either right-click/Paste, or Ctrl+V ) into your response.

    State the Version and Edition of Windows quoted on your COA sticker

    which is located on the case of your machine or
    inside the battery compartment.

    Do NOT quote the Key on the sticker!

    COA -- Where and what is it.
      My Computer


  9. Posts : 35
    Windows 7 Home Premium 64bit
    Thread Starter
       #39

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-PWB9R-4K7W4-2BT4J
    Windows Product Key Hash: jlJIE69lzaXsu5B+X11cktZP6u8=
    Windows Product ID: 00359-OEM-8992687-00015
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {3AF0A793-1CCA-4E28-9B82-A82CA2DC7D11}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120503-2030
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Scott Admin\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{3AF0A793-1CCA-4E28-9B82-A82CA2DC7D11}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-2BT4J</PKey><PID>00359-OEM-8992687-00015</PID><PIDType>2</PIDType><SID>S-1-5-21-114453956-2636402065-546677835</SID><SYSTEM><Manufacturer>SAMSUNG ELECTRONICS CO., LTD.</Manufacturer><Model>Q430/Q530                  </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies Ltd.</Manufacturer><Version>06KF.M024.20101016.KSJ</Version><SMBIOSVersion major="2" minor="6"/><Date>20101016000000.000000+000</Date></BIOS><HWID>91123807018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>SECCSD</OEMID><OEMTableID>LH43STAR</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800015-02-1033-7600.0000-1382010
    Installation ID: 002746159262810040170712776834308026426124255864025932
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 2BT4J
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 7/26/2012 2:54:56 PM
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: NAAAAAEAAQABAAEAAAADAAAABAABAAEA6GEKL77FnLk6WASGyKfc4UuHDBx6yIK7JtFcXQ==
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name	OEMID Value	OEMTableID Value
      APIC			PTLTD 			 APIC  
      FACP			INTEL 		CALPELLA
      HPET			INTEL 		CALPELLA
      BOOT			PTLTD 		$SBFTBL$
      MCFG			INTEL 		CALPELLA
      SLIC			SECCSD		LH43STAR
      SSDT			PmRef		CpuPm
      SSDT			PmRef		CpuPm
      SSDT			PmRef		CpuPm

    And for COA sticker: Windows 7 Home Premium OA Samsung Electronics.
      My Computer


  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #40

    As far as I can tell, there's nothing wrong with the report, although it's the first time I've seen the Calpella BIOS associated with the LH43STAR SLIC table.
      My Computer


 
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