BSOD web browsing ntoskrnl

viperbo21 · 22 Jul 2012

I am getting BSOD while doing average tasks like web browsing or playing solitaire. I have already done a memtest 86 for 7 passes with no errors, chkdisk, repair files from install disk with no errors found, updated bios, and windows update.

Any help would be greatly appreciated.

mgorman87 · 22 Jul 2012

Please run these tests and report back the results
1. Memtest86 - Run for 7-8 passes - RAM - Test with Memtest86+
2. Prime95 - Run all three tests for 3-4 hours each or until fail - Hardware - Stress Test With Prime95
3. Hard drive scan usings SeaTools - SeaTools | Seagate - Both long and short tests
4. SFC /SCANNOW Command - System File Checker

BSOD BUGCHECK SUMMARY

Code:


Built by: 7601.17803.amd64fre.win7sp1_gdr.120330-1504
Debug session time: Mon May 14 12:09:43.115 2012 (UTC - 4:00)
System Uptime: 2 days 8:42:00.754
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+456df )
BUGCHECK_STR:  0x50
PROCESS_NAME:  TeaTimer.exe
FAILURE_BUCKET_ID:  X64_0x50_nt!_??_::FNODOBFM::_string_+456df
BiosReleaseDate = 03/15/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17803.amd64fre.win7sp1_gdr.120330-1504
Debug session time: Wed May 16 17:44:24.133 2012 (UTC - 4:00)
System Uptime: 1 days 1:20:55.381
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceCopyEnd+13 )
EXCEPTION_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION}  Illegal Instruction  An attempt was made to execute an illegal instruction.
BUGCHECK_STR:  0x3B
PROCESS_NAME:  iexplore.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!KiSystemServiceCopyEnd+13
BiosReleaseDate = 03/15/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17727.amd64fre.win7sp1_gdr.111118-2330
Debug session time: Sun Apr  8 18:23:47.002 2012 (UTC - 4:00)
System Uptime: 1 days 0:49:38.274
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+100 )
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
BUGCHECK_STR:  0x3B
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!ExDeferredFreePool+100
BiosReleaseDate = 03/15/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17727.amd64fre.win7sp1_gdr.111118-2330
Debug session time: Sat Apr  7 17:29:45.360 2012 (UTC - 4:00)
System Uptime: 23 days 11:03:41.000
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+4ac3 )
BUGCHECK_STR:  0x1a_41284
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x1a_41284_nt!_??_::FNODOBFM::_string_+4ac3
BiosReleaseDate = 03/15/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Sun Jul 22 09:35:22.102 2012 (UTC - 4:00)
System Uptime: 0 days 0:00:29.366
Probably caused by : hardware ( nt!KiExceptionDispatch+7d )
BUGCHECK_STR:  0xA
PROCESS_NAME:  taskhost.exe
FAILURE_BUCKET_ID:  X64_IP_MISALIGNED
BiosReleaseDate = 04/13/2011
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Sat Jul 21 17:08:19.709 2012 (UTC - 4:00)
System Uptime: 0 days 9:05:34.974
*** WARNING: Unable to verify timestamp for mfefirek.sys
*** ERROR: Module load completed but symbols could not be loaded for mfefirek.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : hardware ( mfefirek+10939 )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_IP_MISALIGNED_mfefirek.sys
BiosReleaseDate = 04/13/2011
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Wed Jul 11 18:33:45.148 2012 (UTC - 4:00)
System Uptime: 0 days 12:12:55.677
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : ntkrnlmp.exe ( nt!KiSignalSynchronizationObject+51 )
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
BUGCHECK_STR:  0x3B
PROCESS_NAME:  audiodg.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!KiSignalSynchronizationObject+51
BiosReleaseDate = 04/13/2011
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Tue Jul 10 17:20:04.699 2012 (UTC - 4:00)
System Uptime: 0 days 22:58:47.353
Probably caused by : win32k.sys ( win32k+1f79dd )
EXCEPTION_CODE: (HRESULT) 0x80000003 (2147483651) - One or more arguments are invalid
BUGCHECK_STR:  0x3B
PROCESS_NAME:  iexplore.exe
FAILURE_BUCKET_ID:  X64_0x3B_win32k+1f79dd
BiosReleaseDate = 04/13/2011
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Sun Jul  1 18:57:23.736 2012 (UTC - 4:00)
System Uptime: 0 days 10:15:24.000
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_MEMORY_CORRUPTION_ONE_BIT
BiosReleaseDate = 04/13/2011
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17803.amd64fre.win7sp1_gdr.120330-1504
Debug session time: Sat Jun  2 19:59:44.166 2012 (UTC - 4:00)
System Uptime: 0 days 12:44:30.805
*** WARNING: Unable to verify timestamp for Unknown_Module_00000000`00000000
Probably caused by : memory_corruption ( nt!MiReplenishBitMap+48 )
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
BUGCHECK_STR:  0x7E
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x7E_nt!MiReplenishBitMap+48
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17803.amd64fre.win7sp1_gdr.120330-1504
Debug session time: Thu May 31 10:12:47.989 2012 (UTC - 4:00)
System Uptime: 0 days 2:55:52.643
*** WARNING: Unable to verify timestamp for Unknown_Module_00000000`00000000
Probably caused by : Unknown_Module_fffff880`010f4540 ( Unknown_Module_fffff880`010f4540>+2d5f2b2 )
EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully.
ERROR_CODE: (NTSTATUS) 0 - STATUS_WAIT_0
BUGCHECK_STR:  0x1E_0
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x1E_0_Unknown_Module_fffff880_010f4540_+2d5f2b2
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17803.amd64fre.win7sp1_gdr.120330-1504
Debug session time: Sat Jun  2 07:13:26.259 2012 (UTC - 4:00)
System Uptime: 0 days 0:09:15.898
*** WARNING: Unable to verify timestamp for mouclass.sys
*** ERROR: Module load completed but symbols could not be loaded for mouclass.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : mouclass.sys ( mouclass+2cd6 )
EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully.
ERROR_CODE: (NTSTATUS) 0 - STATUS_WAIT_0
BUGCHECK_STR:  0x1E_0
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x1E_0_mouclass+2cd6
BiosReleaseDate = 03/15/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

viperbo21 · 23 Jul 2012

1. Memtest 7 passes no errors.
2. Prime95 ran for 3 hours no errors.
3. Seatools ran with no errors.
4. SFC Scan no problems found.

mgorman87 · 24 Jul 2012

Did you run all three of the Prime95 tests? SmallFFTs, LargeFFTs, Blend?

viperbo21 · 24 Jul 2012

No just SmallFTFs like the link said to do. Should I do each test for 2 hours?

mgorman87 · 25 Jul 2012

Yes

viperbo21 · 26 Jul 2012

I ran the LargeFFTs and Blend for over 3 hours each with 0 errors. So now all the tests have been run with 0 errors.

mgorman87 · 26 Jul 2012

Enable driver verifier

Driver Verifier - Enable and Disable

viperbo21 · 28 Jul 2012

mgorman87 said:

Enable driver verifier

Driver Verifier - Enable and Disable

I enabled and restarted windows completely froze about 30 seconds after after login. I restarted the computer and the same thing happened. I had to disable it in safe mode.

mgorman87 · 28 Jul 2012

Can you post a new report?