Newly Built System - Windows 7 BSOD.

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  1. Posts : 1,261
    Windows 7 Professional 32-bit SP1
       #11

    Have a look at this information, from the Microsoft Developer Network that describes what STOP 0x7F means: Bug Check 0x7F: UNEXPECTED_KERNEL_MODE_TRAP.

    The first parameter of the bug check in your case is 0x00000008, which means the following:

    0x00000008, or Double Fault, indicates that an exception occurs during a call to the handler for a prior exception. Typically, the two exceptions are handled serially. However, there are several exceptions that cannot be handled serially, and in this situation the processor signals a double fault. There are two common causes of a double fault:
    • A kernel stack overflow. This overflow occurs when a guard page is hit, and the kernel tries to push a trap frame. Because there is no stack left, a stack overflow results, causing the double fault. If you think this overview has occurred, use the !thread debugger extension to determine the stack limits, and then use the kb (Display Stack Backtrace) debugger command with a large parameter (for example, kb 100) to display the full stack.
    • A hardware problem.
    Go through the rest of the information on the MSDN website. It may help isolate what is causing this error.

    On a related note, I've seen STOP 0x7F numerous times on computers where users have installed BETA drivers, or incompatible "Virtual CD/DVD" drivers. If this is your case, try uninstalling the program, and then locate and install an updated (7-compatible) version.
      My Computer


  2. Posts : 14
    Windows 7 Professional
    Thread Starter
       #12

    Ugh a hardware issue? Well isn't that just great to know....hmmm, is there a possible way to tell what part might be causing the issue? I am thinking either the cpu or the gpu can be faulty?
      My Computer


  3. Posts : 1,261
    Windows 7 Professional 32-bit SP1
       #13

    Remove all "additional" hardware you may have installed, including your graphics card (unless your motherboard is not equipped with an onboard gpu).

    Overheating or incorrect overclocking can also cause "hardware issues"...
      My Computer


  4. Posts : 9,582
    Windows 8.1 Pro RTM x64
       #14

    I've just had a look at the motherboard manual. There is no on-board graphics, so check which slot you have inserted your graphics card in. It should be in the first slot, nearest the CPU.
      My Computer


  5. Posts : 28,845
    Win 8 Release candidate 8400
       #15

    Crimson1987 said:
    Ugh a hardware issue? Well isn't that just great to know....hmmm, is there a possible way to tell what part might be causing the issue? I am thinking either the cpu or the gpu can be faulty?
    Crimson

    After a q2quick look at the dump file the bsod was caused by netIO.sys there isnt a whole lot of info on the reason netio failed but I would try disconnecting any hware that isnt critical like external usb HD, etc. I would also look at the date on netio.sys file to make sure it is current. you can search for it. When one of our true debugging gurus look at the dubegging info they may be able to give you more info.

    Ken




    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Users\K\Desktop\090909-21418-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    Symbol search path is: SRV*d:\symbols*Symbol information
    Executable search path is:
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0xfffff800`02a11000 PsLoadedModuleList = 0xfffff800`02c4ee50
    Debug session time: Wed Sep 9 21:16:38.278 2009 (GMT-4)
    System Uptime: 0 days 0:08:58.964
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ...................................
    Loading User Symbols
    Loading unloaded module list
    .....
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 7F, {8, 80050031, 6f8, fffff80002a885a2}

    Probably caused by : NETIO.SYS ( NETIO!CompareSecurityContexts+6a )

    Followup: MachineOwner
    ---------

    2: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    UNEXPECTED_KERNEL_MODE_TRAP (7f)
    This means a trap occurred in kernel mode, and it's a trap of a kind
    that the kernel isn't allowed to have/catch (bound trap) or that
    is always instant death (double fault). The first number in the
    bugcheck params is the number of the trap (8 = double fault, etc)
    Consult an Intel x86 family manual to learn more about what these
    traps are. Here is a *portion* of those codes:
    If kv shows a taskGate
    use .tss on the part before the colon, then kv.
    Else if kv shows a trapframe
    use .trap on that value
    Else
    .trap on the appropriate frame will show where the trap was taken
    (on x86, this will be the ebp that goes with the procedure KiTrap)
    Endif
    kb will then show the corrected stack.
    Arguments:
    Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
    Arg2: 0000000080050031
    Arg3: 00000000000006f8
    Arg4: fffff80002a885a2

    Debugging Details:
    ------------------


    BUGCHECK_STR: 0x7f_8

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

    PROCESS_NAME: System

    CURRENT_IRQL: 2

    LAST_CONTROL_TRANSFER: from fffff80002a82469 to fffff80002a82f00

    STACK_TEXT:
    fffff880`02f69ce8 fffff800`02a82469 : 00000000`0000007f 00000000`00000008 00000000`80050031 00000000`000006f8 : nt!KeBugCheckEx
    fffff880`02f69cf0 fffff800`02a80932 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
    fffff880`02f69e30 fffff800`02a885a2 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDoubleFaultAbort+0xb2
    fffff880`02f86000 fffff800`02a4b842 : fffffa80`08ea8080 00000000`00000001 00000000`00000000 fffffa80`049b47c8 : nt!SeAccessCheckWithHint+0x312
    fffff880`02f860e0 fffff880`015a1c5a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!SeAccessCheckFromState+0x102
    fffff880`02f867d0 fffff880`0159f94f : 00000000`c0000022 00000000`00000000 00000000`00000000 00000000`00000000 : NETIO!CompareSecurityContexts+0x6a
    fffff880`02f86840 fffff880`015a19b5 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : NETIO!MatchValues+0xef
    fffff880`02f86890 fffff880`015a1845 : fffffa80`08a0d7a0 fffffa80`08e022a0 fffff880`02f86ab8 fffff880`02f871f0 : NETIO!FilterMatch+0x95
    fffff880`02f868e0 fffff880`015a2ccb : 00000000`00000000 00000000`00000000 fffff880`02f871f0 fffff880`02f86aa0 : NETIO!IndexListClassify+0x69
    fffff880`02f86960 fffff880`0163e4d0 : fffff880`02f871f0 fffff880`02f86e38 fffff880`02f87b70 fffffa80`04aa3030 : NETIO!KfdClassify+0xa4e
    fffff880`02f86cd0 fffff880`0163777e : fffff880`01746690 00000000`00000000 fffffa80`08970430 00000000`00000000 : tcpip!WfpAleClassify+0x50
    fffff880`02f86d10 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : tcpip!WfpAlepAuthorizeSend+0x94e


    STACK_COMMAND: kb

    FOLLOWUP_IP:
    NETIO!CompareSecurityContexts+6a
    fffff880`015a1c5a 448b442470 mov r8d,dword ptr [rsp+70h]

    SYMBOL_STACK_INDEX: 5

    SYMBOL_NAME: NETIO!CompareSecurityContexts+6a

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: NETIO

    IMAGE_NAME: NETIO.SYS

    DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc18a

    FAILURE_BUCKET_ID: X64_0x7f_8_NETIO!CompareSecurityContexts+6a

    BUCKET_ID: X64_0x7f_8_NETIO!CompareSecurityContexts+6a

    Followup: MachineOwner


    Ken
      My Computer


  6. Posts : 1,870
    MS Windows 7 Professional 64-bit SP1
       #16

    Check to see if your memory is getting the right amount of volts in your bios, most memory is either 1.8v or 2.0v

    Good Luck
      My Computer


  7. Posts : 14
    Windows 7 Professional
    Thread Starter
       #17

    Hey, guys thanks for all of the information and tips. I have reinstalled the Drivers on my ATI card and left it running on all night (acutally I went to throw in my old nvidia card which I have running on my vista machine, and realized I did not fully uninstall my ati drivers and just tossed the ati card back in), have not got any BSOD's as of yet. I have been looking up on the netIO.sys file and it seems to be some kinda of network driver? My motherboard has 2 ethernet ports. I have net cables plugged into both of them. Do you thinkg that can be casuing an issue?

    I have not looked at the netio.sys file as of yet, when I get the time to look at it, what exactly am I looking for? Since it is a .sys file how am I going to open it to check the date as Ken mentioned? Also, can external usb devices like a mouse or keyboard drivers cause this problem or is this error message always related to a hardware problem rather than a incompatible driver? Thanks.


    ~Crimson
      My Computer


  8. Posts : 14
    Windows 7 Professional
    Thread Starter
       #18

    Just an update for you guys. I did some more reading on that NetIO.Sys and it seems to relate to the network adapter? So I went into my device manager and updated the drivers on that. Windows actually found new drivers for it and so far no BSOD. So I am hoping that everything is ok.

    However, if anyone else cares to look at the dmp file that I posted and give me more suggestions I would appreciate the feedback. Thanks!


    ~Crimson
      My Computer


 
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