My Acer Aspire 5750G Shuts Down After a Few Hours Due to Blue Screen

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  1. Silverpoint
    Posts : 8
    Windows 7 Home Premium 64 bit
    Thread Starter
       New #11

    OK. Here are the latest diagnostics files:
      My Computer
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  3. richc46
    Posts : 17,796
    Windows 10, Home Clean Install
       New #12

    The dne64x.sys (Deterministic Network Enhancer) driver (cause of this BSOD) may be a component of a VPN client such as Cisco VPN.
    It now shows a different driver from the same software.
    You have not removed all the drivers from that software.
    I think you must contact the company and find out how to remove completely. I could not find a removal tool online.
      My Computer
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  4. Silverpoint
    Posts : 8
    Windows 7 Home Premium 64 bit
    Thread Starter
       New #13

    I have also removed the DNE Update file and added latest diagnostics:
      My Computer
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  6. richc46
    Posts : 17,796
    Windows 10, Home Clean Install
       New #14

    This time it shows K57nd60a, this is a Broadcom network driver. Go to the website and update. If we continue to get BSODs after several more reports, and the driver continues to be different it means it is probably a hardware isssue. We have to be patient and see where this leads.
      My Computer
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  7. Silverpoint
    Posts : 8
    Windows 7 Home Premium 64 bit
    Thread Starter
       New #15

    In that case I'm sure it's a hardware problem. So what do I do now?
      My Computer
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  8. richc46
    Posts : 17,796
    Windows 10, Home Clean Install
       New #16

    Try udpating the driver that was mentioned and then give me any new dumps.
      My Computer
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