BSOD 0x0000008e, initially while on a live forum chat, now constant

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  1. Posts : 6
    Windows 7 home premium, 32 bit
       #1

    BSOD 0x0000008e, initially while on a live forum chat, now constant


    Hi,
    We recently upgraded to Windows 7 Home Premium after having issues w/a yearly upgraded antiviral software that suddenly wouldn't work w/Vista. No problems, then one evening while in an open live video chat forum it crashed, never had a problem with this before. Have gotten the BSOD since then. Currently only works in safe mode. Ran repair, ran restore previous, nothing works. When he loaded Windows 7, he got updates but I don't think he checked for updates with the drivers. Also, he was in the slow process of pulling off alot of family pics as they are taking up too much space.

    Attached you will find the SF Diag Tool file. I'm hoping you can help me please. Nothing special on here, no cooling, no overclocking, nothing. Just an older Sony Vaio laptop.

    Thank you very much in advance.
      My Computer


  2. Posts : 17,796
    Windows 10, Home Clean Install
       #2

    Welcome,
    The cause may be your AVG. Anti Virus
    Make a system restore point
    Uninstall AVG
    Download Microsoft Security Essentials
    Download
    Malwarebytes for a once a week scan.
    If Bsod stop, use the above software, most of the members here use it, too.
      My Computer


  3. Posts : 6
    Windows 7 home premium, 32 bit
    Thread Starter
       #3

    Make a system restore point before removing avg?

    Also, the microsoft essentials, is it free and the malwarebytes also?
      My Computer


  4. Posts : 6
    Windows 7 home premium, 32 bit
    Thread Starter
       #4

    Also, Essentials says I need a cpu clock speed of at least 1Ghz or higher and 1Gb RAM. I'm currently on a pad reading this and cannot acces that computer right now. And it's been a long night, my brain is toast. Does my file show that our comp has that capability?

    Thanks for the help.
      My Computer


  5. Posts : 17,796
    Windows 10, Home Clean Install
       #5

    Yes you are ok there.
      My Computer


  6. Posts : 6
    Windows 7 home premium, 32 bit
    Thread Starter
       #6

    hello,
    AVG uninstalled

    Still have BSOD
    attatched latest diag tool results.
      My Computer


  7. Posts : 17,796
    Windows 10, Home Clean Install
       #7

    There are no current dmp reports, showing the new problem.
      My Computer


  8. Posts : 6
    Windows 7 home premium, 32 bit
    Thread Starter
       #8

    still have BSOD every rebot in standard windows. I don't understand. What am I missing.
    Is this a Windows 7 problem or is it my PC?
    None of this makes any sense anymore.
    Unistalled AVG which was the main cause and now my zip file shows no issues but I start my PC.

    Can Anyone help with this problem. I don't have the cash for a new PC and I just bought Win7 about 2 months ago to fix this problem and it did, for about a day. Now it's non stop BSOD. I can't be the only perso with this problem.
    Please help, i'm reading to put a bullet thru the monitor.
      My Computer


  9. Posts : 17,796
    Windows 10, Home Clean Install
       #9

    How does it work in safe mode?
      My Computer


  10. Posts : 6
    Windows 7 home premium, 32 bit
    Thread Starter
       #10

    Safe mode is the only way it will run without BSOD.

    Same error comes up as before.

    This all started while i was in a live video chat for guitar lesson at jamplay.com
    The software that supports the live vidchat is 123flashchat

    website displays as follows
    Powered by TopCMM
    123flashchat.com
    topcmm.com

    Hopefully this will help. I was in the vidchat room at jamplay whn it crashed and never came back.
      My Computer


 
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