BSOD when browsing Driver power state failures


  1. Posts : 4
    windows 7 ultimate x64
       #1

    BSOD when browsing Driver power state failures


    Having BSOD, which seems to happen when browsing using Chrome. Also, when Windows restarts, seems to take forever (15min) to get past something before finally coming back.

    Windows Ultimate x64
    OEM install
    Machine 1 year old, Dell Studio XPS9100
    6GB Ram

    Any help appreciated. Thought it was maybe the graphics driver so i updated that, but issue seems back with a vengeance.
      My Computer


  2. Posts : 17,796
    Windows 10, Home Clean Install
       #2

    Welcome
    I have reviewed your BSOD reports. The cause of your poblem seems to be
    Aircharger.sys
    It is from Austekcomputer Inc
    The software is Asus charger
    Either replace the software or see if updating the driver helps. Go to the company website to update.
    Aicharger.sys file descriptionProductname:ASUS Ai Charger Description:ASUS Charger driver Company:ASUSTek Computer Inc.
    Aicharger.sys file descriptionProductname:ASUS Ai Charger Description:ASUS Charger driverCompany:ASUSTek Computer Inc
    Aicharger.sys file descriptionProductname:ASUS Ai Charger Description:ASUS Charger driverCompany:ASUSTek Computer Inc
      My Computer


  3. Posts : 4
    windows 7 ultimate x64
    Thread Starter
       #3

    thanks rich. i uninstalled the sw and will see how that goes. any thoughts on the slow startup time? i'm seeing a black screen for 15min or so (with a mouse cursor) after logging on, while waiting for the desktop.
      My Computer


  4. Posts : 17,796
    Windows 10, Home Clean Install
       #4

    A bad driver may, also cause slow boot time. If you continue to have slow boot post and we will go from there.
      My Computer


  5. Posts : 4
    windows 7 ultimate x64
    Thread Starter
       #5

    looks like that was the culprit for the BSOD. interestingly i think it only happened with i had an iphone plugged in.

    boot up is still an issue though. any clues? can't seem to get windbg running.
      My Computer


  6. Posts : 17,796
    Windows 10, Home Clean Install
       #6
      My Computer


 

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