BSOD while busy editing photos on Photo impact

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  1. Posts : 13
    Windows 7 Ultimate 32bit
       #1

    BSOD while busy editing photos on Photo impact


    Hi guys

    While I was editing photos and burning DVD at the same time the pc crashed with a blue screen. I have attached the file. Please help!
      My Computer


  2. Posts : 1,436
    Windows 8.1 Pro x64
       #2

    Hello.

    Code:
    FNETURPX.SYS Fri Oct 3 21:26:51 2008(48E6D46B)
    Drivers before 2009 are known to cause problems. Please update: http://www.pqi.com.tw/download.asp

    Some of the crash files are pointing to AVG.
    HonorGamer said:
    1.Create a restore point.
    2.Un-install AVG
    3. Restart
    4. Install Microsoft Security Essentials - Free Antivirus for Windows
    5. Restart.
    Looks like possibly memory problems. Please run a RAM - Test with Memtest86+ .

    After please post back results.

    -Justin
      My Computer


  3. Posts : 13
    Windows 7 Ultimate 32bit
    Thread Starter
       #3

    @Justin, what drivers are you talking about that are earlier than 2009, the link you provided isn't working for me. I installed MSE but I still need to update it and I don't know how because I don't have internet connection. I installed memtest86 and I did the ram check the results were fine no errors were found. What else should I be doing now?
      My Computer


  4. Posts : 1,436
    Windows 8.1 Pro x64
       #4

    You will need to plug into the internet so you can update MSE.
      My Computer


  5. Posts : 13
    Windows 7 Ultimate 32bit
    Thread Starter
       #5

    How much data am I suppose to prepare myself with in order to fully update MSE? I have experience another BSOD again this morning but I want to focus on doing what you said yesterday.
      My Computer


  6. Posts : 1,436
    Windows 8.1 Pro x64
       #6

    Go ahead and post up the new crash files and I will take a look. It should be to much, and shouldn't take to long.

    -Justin
      My Computer


  7. Posts : 13
    Windows 7 Ultimate 32bit
    Thread Starter
       #7

    I have now noticed that it crashes everytime I switch it on or restart. I hope you see every little detail that might be the cause because I don't want to leave Win 7 back to Win XP. I attached the file as requested.
      My Computer


  8. Posts : 13
    Windows 7 Ultimate 32bit
    Thread Starter
       #8

    Hi Justin

    I managed to update the MSE Antivirus, its now up to date. it recently crashed complaining about my cd drive. i uninstalled both my cd drives and let windows install the new drivers for them. now i can restart my pc without the BSOD but not really sure that its solved because it pointed a couple of things not just a cd drive. should i send you another file?
      My Computer


  9. Posts : 1,436
    Windows 8.1 Pro x64
       #9

    Well the ones you recently attached show memory problems and also code corruption.
    try these:
    SFC /SCANNOW Command - System File Checker

    After:
    Disk Check

    Afterwards run a RAM - Test with Memtest86+

    Post back results.

    -Justin
      My Computer


  10. Posts : 13
    Windows 7 Ultimate 32bit
    Thread Starter
       #10

    Hi Justin

    I will send you the file first thing tomorrow morning because now i am at work and will do it when i get home, obviously the ram check will do overnight and check it before i come to work. confirm to me again what i need to do is to

    1. check the harddrives for errors
    2. check the ram for errors
    3. system check ?
      My Computer


 
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