BSOD playing Team Fortress 2

Alfy · 26 Jul 2012

At first I thought it was because my laptop was overheating, but I lifted the laptop so that the air flows out better and still had a BSOD. Any help is appreciated.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: FFFFF88009187000
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88010219254
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\072612-17986-01.dmp
C:\Users\Albert\AppData\Local\Temp\WER-35459-0.sysdata.xml

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C:\windows\system32\en-US\erofflps.txt

-Alfy

richc46 · 26 Jul 2012

Welcome
This driver appears to be the cause of your BSODs. Update the driver and report back
e22w7x64.sys

Product:
Killer e2200 PCI-E Gigabit Ethernet ControllerCompany: Qualcomm Atheros, Inc.Description: Killer e2200 PCI-E Gigabit Ethernet ControllerVersion: 8.0.2.31 *1MD5: 19A1E658E858CB93CCA526438086881E *1Size: 161616 *1Directory: %SYSDIR%\DRIVERS\e22w7x64.sysOperating System: Windows 7

Update the driver and report back.

Alfy · 26 Jul 2012

Thanks for the fast response. My laptop is a new model by MSI and it's not listed on the program. I went ahead and downloaded an updated driver on a different website and will let you know if the BSOD still comes.

richc46 · 26 Jul 2012

I hope that you dont get anymore BSODs

Alfy · 29 Jul 2012

The BSOD was solved for a couple of days, which was nice. But another one came up today when plugging in an ethernet cord and a 2nd monitor to my laptop.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 0000000000000004
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF8801119E11B
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\072912-16598-01.dmp
C:\Users\Albert\AppData\Local\Temp\WER-22682-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\windows\system32\en-US\erofflps.txt

richc46 · 29 Jul 2012

Post again tomorrow to remind me, Im not at my computer and dont have the software to read your files.

Alfy · 30 Jul 2012

Reposting as requested. Thanks in advance.

richc46 · 30 Jul 2012

The reports indicate the same driver as the problem
Run an anti virus scan and download and run a scan with Malarebytes
e22w7x64.sys - What is the e22w7x64.sys ?
The above article indicates it may be a virus.

Alfy · 30 Jul 2012

Hmm... it's odd that it would be a virus. It's a default program that came with the laptop when I bought it. If I disable it, my internet is automatically disconnected.

richc46 · 30 Jul 2012

Yes, but a virus can hide in there. To date, I maintain that this driver is the problem. You say updating did not help We have a difference of opinion, which mus be settled if we want to solve this thing. A virus is a possible answer.