BSOD playing Shot Online and watching video on Windows Media Player


  1. Posts : 20
    Windows 7 Professional 64bit
       #1

    BSOD playing Shot Online and watching video on Windows Media Player


    Hi, I imagine I don't need to include much information as your nice new tool has everything you need.

    If however you need more information, I'll do my best.

    John
      My Computer


  2. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #2

    Hello there!

    Seems like it's your Display driver that's causing the problem i.e. atikmpag.sys. Please follow this article and try out the steps. STOP 0x116: VIDEO_TDR_ERROR troubleshooting

    You have a pretty old driver which is notorious for BSOD

    Code:
    ASACPI.sys              Mon Mar 28 08:00:36 2005 (42476C4C) http://sysnative.com/drivers/driver.php?id=ASACPI.sys
    Please update it.

    BSOD BUGCHECK SUMMARY

    Code:
    
    Loading Dump File [C:\Documents and Settings\Shyam\_jcgriff2_\dbug\__Kernel__\070412-18064-01.dmp]
    Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
    Debug session time: Wed Jul  4 22:15:58.590 2012 (GMT+6)
    System Uptime: 0 days 2:31:05.761
    BugCheck 3B, {c0000005, fffff960000f13f9, fffff88007a380e0, 0}
    Probably caused by : win32k.sys ( win32k!xxxDW_SendDestroyMessages+49 )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID:  X64_0x3B_win32k!xxxDW_SendDestroyMessages+49
    Bugcheck code 0000003B
    Arguments 00000000`c0000005 fffff960`000f13f9 fffff880`07a380e0 00000000`00000000
    BiosVersion = ASUS CROSSHAIR II FORMULA ACPI BIOS Revision 2702
    BiosReleaseDate = 02/08/2011
    SystemManufacturer = System manufacturer
    SystemProductName = System Product Name
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    Loading Dump File [C:\Documents and Settings\Shyam\_jcgriff2_\dbug\__Kernel__\073112-17238-01.dmp]
    Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
    Debug session time: Tue Jul 31 06:47:05.234 2012 (GMT+5)
    System Uptime: 0 days 5:46:53.857
    BugCheck 116, {fffffa80079c34e0, fffff88004ac9250, 0, 2}
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : atikmpag.sys ( atikmpag+9250 )
    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
    BUGCHECK_STR:  0x116
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys
    Bugcheck code 00000116
    Arguments fffffa80`079c34e0 fffff880`04ac9250 00000000`00000000 00000000`00000002
    BiosVersion = ASUS CROSSHAIR II FORMULA ACPI BIOS Revision 2702
    BiosReleaseDate = 02/08/2011
    SystemManufacturer = System manufacturer
    SystemProductName = System Product Name
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    
    
      My Computer


  3. Posts : 20
    Windows 7 Professional 64bit
    Thread Starter
       #3

    Apparently I am up to date...

    John
      My Computer


  4. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #4

    JTBomb007 said:
    Apparently I am up to date...

    John
    John,

    Sometime reinstalling it may do the trick
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 03:10.
Find Us