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BSOD serveral times a day, error 0x0000001e
reinstalled windows7 didn't work
here's the dump file
thx!
reinstalled windows7 didn't work
here's the dump file
thx!
First, fill out your system specs. Click the link in my signature to do it.
Second, where did you get your drivers? Did you install drivers?
I ask about the drivers, because your minidump points to your Atheros driver causing the BSOD.
specs completed.
installed tp-link usb wifi driver: TL-WN721N(C)_V1_WN722N(C)_V1, also the display card driver, nothing else
thx for the quick response
Installed the drivers from Asus website, including:
Realtek network driver
Realtek audio driver
Intel Chipset
Just got another BSOD while playing Diablo 3, here is the latest dump
Thx!
James,
Good start on the specs. Here is a procedure that will enable you to fill in some info which needs to be there. Unfortunately, our canned tool for updating your specs could benefit from some modernization.
Update your SevenForums System Specs
User CP (located on the top menu bar) |
Your Profile | Edit System Spec (left-hand column)
To gather info, use Speccy (my favorite) or SIW or System Info
In the System Manufacturer Block, enter:
Manufacturer and Model and
ADD the word laptop, desktop, netbook or tablet.
For example:
Toshiba Satellite L305D notebook.
Provide full windows version info, for example:
MS Windows 7 Ultimate SP1 64-bit
Use the “Other Info” block for Optical Reader,
Mouse, touchpad, wifi adapter, speakers, monitor, etc
Scroll down and click on SAVE CHANGES.
You will find that in Speccy, you can select info from the display
using your mouse/touchpad and then paste that info into your specs.
SIW is a marvelous program, but the free version does not offer
this capability.
==================================================
===================================================
Run the script which I include and attach the resulting computerinfo.txt file to your next post.
# **********************INSTRUCTIONS**************************
# STEP 1 ** RUN POWERSHELL AS ADMINISTRATOR ******************
# ************************************************************
#
# WIN key | type POWERSHELL | do NOT hit ENTER |
# in the PROGRAMS list, right-click on WINDOWS POWERSHELL |
# choose "Run as administrator" |
# Click on the YES button (if such appears)
#
# WIN key = key with Microsoft log on top
#
# for the guru:
# WIN | type POWERSHELL | CTRL+SHIFT+ENTER key combo | ALT+Y keycombo
# ************************************************************
# STEP 2 ** COPY AND PASTE ***********************************
# ************************************************************
#
# COPY the script using CTRL+C,
# COPY every line of script down thru both EXIT statements
#
# PASTE into Powershell
#----Right-Click at the PowerShell Prompt
#----(Ctrl+V does not work)
#
# Start copying with first script line without a # at start of the line
# Note: Actually, you can paste the entire file if you rather
#-------Lines starting with a # are ignored by PowerShell
# ************************************************************
# STEP 3 ** SCRIPT OUTPUT & SCRIPT PURPOSE *******************
# ************************************************************
# --The script output and purpose is given at the very front of the script
#
# --The script output and purpose is given at the very front of the script
#
# ************************************************************
# ***************** NOTE - POWERSHELL VERSION*****************
# if you receive this error msg:
#--The system can not find the path specified
# you may need to update your PowerShell
# you must be using Powershell 2.0 or later.
#
# To determine your Powershell version:
#---Run PowerShell
#---enter $host.version
#---you should see at least:
# Major Minor Build Revision
# ----- ----- ----- --------
# 2......0......-1.....-1
#
# If you do not see the above, update your Vista/Win 7.
# ************************************************************
# *************** NOTE - EXECUTION POLICY*********************
# If you haven't set the execution policy, you may need to:
#---Run PowerShell
#---enter SET-EXECUTIONPOLICY -EXECUTIONPOLICY REMOTESIGNED
# ************************************************************
Script:
# ***********************************************************************
# Puts COMPUTERINFO.TXT on your desktop
# COMPUTERINFO.TXT contains info about your bios and your computer system
# ***********************************************************************
function get-ID {
param ([string]$title, [int]$arraycnt, [int]$arrayndx)
$id = " " + $title + " "
If ($arraycnt -ne 1) {$id = $id + [string]$arrayndx + " "}
$id }
function get-title { param ([string]$id)
$hashes = ([int](31 - $id.length)/2)
$hashstr = '#' * $hashes
$title = $hashstr + $id + $hashstr
If ($title.length -le 51) {$title += "#"}
$title }
$sterne = "*" * 79
$ossys = @(gwmi win32_operatingsystem)
$ossyscnt = $ossys.count
$ossysid = get-id "WIN" 1 0
$dskvol = @(gwmi win32_volume)
$dskvolcnt = $dskvol.count
$dskarr =@(gwmi win32_diskdrive)
$dskarrcnt = $dskarr.count
$cpu = @(gwmi win32_processor)
$cpucnt = $cpu.count
$mobo = gwmi win32_BaseBoard
$moboid = get-id "MOTHERBOARD" 1 0
$bootcfg = gwmi Win32_BootConfiguration
$bootid = get-id "BOOT CONFIGURATION" 1 0
$Build = gwmi Win32_WMISetting
$osid = get-id "COMPUTER INFO" 1 0
$CS = gwmi Win32_ComputerSystem
$CSprod = gwmi Win32_ComputerSystemProduct
$id = get-id "BIOS" 1 0
$csid = get-id "COMPUTER INFO" 1 0
$bios = gwmi win32_bios
$obj = new-object -typename PSobject
$obj | Add-member -membertype noteproperty -name (Get-title $id ) -value $sterne -passthru |
add-member -membertype noteproperty -name ($id + "Name") -value($bios.name) -passthru |
add-member -membertype noteproperty -name ($id + "Manufacturer") -value($bios.manufacturer) -passthru|
add-member -membertype noteproperty -name ($id + "Release Date") -value($bios.converttodatetime($bios.releasedate)) -passthru |
add-member -membertype noteproperty -name ($id + "Serial Number") -value($bios.SerialNumber) -passthru |
Add-member -membertype noteproperty -name (Get-title $csid) -value $sterne -passthru |
add-member -membertype noteproperty -name ("Manufacturer") -value($cs.manufacturer) -passthru |
add-member -membertype noteproperty -name ("Model") -value($cs.model) -passthru |
add-member -membertype noteproperty -name ("Primary Owner") -value($cs.primaryownername) -passthru |
add-member -membertype noteproperty -name ("Type") -value($cs.systemtype) -passthru |
add-member -membertype noteproperty -name ("Total Memory") -value(([string][int]($cs.totalphysicalmemory/1073741824) + " GB")) -passthru |
add-member -membertype noteproperty -name ("User Name") -value($cs.username) -passthru |
add-member -membertype noteproperty -name ("Product Name") -value($csprod.name) -passthru |
add-member -membertype noteproperty -name ("Version") -value($csprod.version) -passthru |
add-member -membertype noteproperty -name ("Build version") -value($build.BuildVersion) -passthru |
add-member -membertype noteproperty -name ("Identifying Number") -value($csprod.identifyingnumber) -passthru |
add-member -membertype noteproperty -name ("Vendor") -value($csprod.vendor) -passthru |
add-member -membertype noteproperty -name ("Boot Directory") -value($bootcfg.bootdirectory) -passthru |
add-member -membertype noteproperty -name ("Last Drive") -value($bootcfg.lastdrive) -passthru |
add-member -membertype noteproperty -name ($moboID + "Manufacturer") -value($mobo.manufacturer) -passthru |
add-member -membertype noteproperty -name ($moboid + "Product Type" ) -value($mobo.product) -passthru |
add-member -membertype noteproperty -name ($moboid + "Serial Number") -value($mobo.serialnumber)
for ($ndx=1; $ndx -le $ossyscnt; $ndx++) {
$d = $ossys[$ndx - 1]
$ossysid = get-id "WIN" $ossyscnt $ndx
$obj | add-member -membertype noteproperty -name ($ossysid + "Build Number") -value($d.buildnumber) -passthru |
add-member -membertype noteproperty -name ($ossysid + "OS Version") -value($d.caption) -passthru |
add-member -membertype noteproperty -name ($ossysid + "Country Code") -value($d.countrycode) -passthru |
## add-member -membertype noteproperty -name ($ossysid + "Service Pack") -value($d.csdversion) -passthru |
add-member -membertype noteproperty -name ($ossysid + "Install Date") -value($d.converttodatetime($d.installdate)) -passthru |
add-member -membertype noteproperty -name ($ossysid + "Computer System Name") -value($d.csname) -passthru |
add-member -membertype noteproperty -name ($ossysid + "Last Bootup") -value($d.converttodatetime($d.lastbootuptime)) -passthru |
add-member -membertype noteproperty -name ($ossysid + "OS Architecture") -value($d.osarchitecture) -passthru |
add-member -membertype noteproperty -name ($ossysid + "Registered User") -value($d.registereduser) -passthru |
add-member -membertype noteproperty -name ($ossysid + "Product ID") -value($d.serialnumber) -passthru |
add-member -membertype noteproperty -name ($ossysid + "Service Pack Version") -value($d.servicepackmajorversion)
}
for ($ndx=1; $ndx -le $cpucnt; $ndx++) {
$d = $cpu[$ndx - 1]
$cpuid = get-id "CPU" $cpucnt $ndx
$obj | add-member -membertype noteproperty -name ($cpuid + "Current Core Speed") -value([string][int]$d.currentclockspeed + " MHz") -passthru |
add-member -membertype noteproperty -name ($cpuid + "Current Voltage") -value($d.currentvoltage) -passthru |
add-member -membertype noteproperty -name ($cpuid + "External Clock") -value($d.extclock) -passthru |
add-member -membertype noteproperty -name ($cpuid + "Max. Clock Speed") -value([string][int]$d.maxclockspeed + " MHz") -passthru |
add-member -membertype noteproperty -name ($cpuid + "Manufacturer") -value($d.manufacturer) -passthru |
add-member -membertype noteproperty -name ($cpuid + "Name") -value($d.name) -passthru |
add-member -membertype noteproperty -name ($cpuid + "Description") -value($d.description) -passthru |
add-member -membertype noteproperty -name ($cpuid + "version") -value($d.version) -passthru |
add-member -membertype noteproperty -name ($cpuid + "Number of Cores per CPU") -value($d.numberofcores) -passthru |
add-member -membertype noteproperty -name ($cpuid + "Number of Logical Processors") -value($d.numberoflogicalprocessors) -passthru |
add-member -membertype noteproperty -name ($cpuid + "Socket Designation") -value($d.socketdesignation)
}
for($ndx=1; $ndx -le $dskarrcnt; $ndx++) {
$d = $dskarr[$ndx -1];
$dskarrid = get-id "DISK" $dskarrcnt $ndx
$obj | Add-member -membertype noteproperty -name (get-title $dskarrid) -value $sterne -passthru |
add-member -membertype noteproperty -name ($dskarrid + "Model") -value($d.model) -passthru |
add-member -membertype noteproperty -name ($dskarrid + "Size") -value([string][int]($d.size/1073741824) + " GB") -passthru |
add-member -membertype noteproperty -name ($dskarrid + "Status") -value($d.status) -passthru |
add-member -membertype noteproperty -name ($dskarrid + "Capabilities") -value($d.capabilitydescriptions) -passthru |
add-member -membertype noteproperty -name ($dskarrid + "Interface Type") -value($d.interfacetype) -passthru |
add-member -membertype noteproperty -name ($dskarrid + "Partitions") -value($d.partitions) -passthru |
add-member -membertype noteproperty -name ($dskarrid + "Bytespersector") -value($d.bytespersector) -passthru |
add-member -membertype noteproperty -name ($dskarrid + "Sectors per track") -value($d.sectorspertrack) -passthru |
add-member -membertype noteproperty -name ($dskarrid + "Firmware revision") -value($d.firmwarerevision) -passthru |
add-member -membertype noteproperty -name ($dskarrid + "Device ID") -value($d.deviceid) -passthru |
add-member -membertype noteproperty -name ($dskarrid + "PNP Device ID") -value($d.pnpdeviceid)
}
function Get-DrvType ($n) {
switch ([int]$n) {
2 {$result = "Removable"}
3 {$result = "Partition"}
5 {$result = "CDROM"}
default {$result = "Unknown"}
}
$result
}
for ($ndx=1; $ndx -le $dskvolcnt; $ndx++) {
$d = $dskvol[$ndx-1]
$dskvolid = get-id "DISK VOLUME" $dskvolcnt $ndx
$obj | add-member -membertype noteproperty -name (get-title $dskvolid) -value $sterne -passthru |
add-member -membertype noteproperty -name ($dskvolid + "Caption") -value($d.caption) -passthru |
add-member -membertype noteproperty -name ($dskvolid + "Drive Letter") -value($d.driveletter) -passthru |
add-member -membertype noteproperty -name ($dskvolid + "Label") -value($d.label) -passthru |
add-member -membertype noteproperty -name ($dskvolid + "Capacity") -value([string][int]($d.capacity/1073741824) + " GB") -passthru |
add-member -membertype noteproperty -name ($dskvolid + "Free Space") -value([string][int]($d.freespace/1073741824) + " GB") -passthru |
add-member -membertype noteproperty -name ($dskvolid + "Volume Type") -value(get-drvtype($d.drivetype)) -passthru |
add-member -membertype noteproperty -name ($dskvolid + "Boot Volume") -value($d.bootvolume) -passthru |
add-member -membertype noteproperty -name ($dskvolid + "System Volume") -value($d.systemvolume) -passthru |
add-member -membertype noteproperty -name ($dskvolid + "Compressed") -value($d.compressed) -passthru |
add-member -membertype noteproperty -name ($dskvolid + "Serial Number") -value($d.serialnumber) -passthru |
# add-member -membertype noteproperty -name ($dskvolid + "Device ID") -value($d.deviceid) -passthru |
add-member -membertype noteproperty -name ($dskvolid + "File System") -value($d.filesystem) -passthru |
add-member -membertype noteproperty -name ($dskvolid + "Block Size") -value($d.blocksize) -passthru |
add-member -membertype noteproperty -name ($dskvolid + "Indexing Enabled") -value($d.indexingenabled) -passthru |
add-member -membertype noteproperty -name ($dskvolid + "Auto Mount") -value($d.automount) -passthru |
add-member -membertype noteproperty -name ($dskvolid + "Dirty Bit Set") -value($d.dirtybitset)
}
$PhyMemArray = @(gwmi win32_PhysicalMemoryArray)
$cnt = $phymemarray.count
for ($ndx=1; $ndx -le $cnt; $ndx++) {
$d = $phymemarray[$ndx -1]
$id = get-id "PHYSICAL MEMORY ARRAY" $cnt $ndx
$obj | add-member -membertype noteproperty -name ( Get-title $Id ) -value $sterne
$obj | add-member -membertype noteproperty -name (" Maximum Memory Capacity") -value([string][int]($d.maxcapacity/1048576) + " GB")
$obj | add-member -membertype noteproperty -name (" Number of Memory Devices") -value($d.memorydevices)
}
$arr = @(gwmi win32_PhysicalMemory)
$cnt = $arr.count
for($i=1; $i -le $cnt; $i++){
$d = $arr[$i-1]
$id = get-id "PHYSICAL MEMORY" $cnt $i
$obj | add-member -membertype noteproperty -name (get-title $id) -value $sterne
$obj | add-member -membertype noteproperty -name ($id + "Bank Label") -value($d.banklabel)
$obj | add-member -membertype noteproperty -name ($id + "Capacity") -value([string][int]($d.capacity/1073741824) + " GB")
$obj | add-member -membertype noteproperty -name ($id + "Data Width") -value($d.datawidth)
$obj | add-member -membertype noteproperty -name ($id + "Speed") -value($d.speed)
$obj | add-member -membertype noteproperty -name ($id + "Description") -value($d.description)
$obj | add-member -membertype noteproperty -name ($id + "Tag") -value($d.tag)
$obj | add-member -membertype noteproperty -name ($id + "Device Locator") -value($d.devicelocator)
$obj | add-member -membertype noteproperty -name ($id + "Manufacturer") -value($d.manufacturer)
$obj | add-member -membertype noteproperty -name ($id + "Part Number") -value($d.partnumber)
$obj | add-member -membertype noteproperty -name ($id + "Serial Number") -value($d.serialnumber)
}
$Arr = @(gwmi win32_cachememory)
$cnt = $arr.count
for($i=1; $i -le $cnt; $i++){
$d = $arr[$i-1];
$id = get-id "CACHE MEMORY" $cnt $i
$obj | add-member -membertype noteproperty -name (get-title $id) -value $sterne
$obj | add-member -membertype noteproperty -name ($id + "Name") -value($d.name)
$obj | add-member -membertype noteproperty -name ($id + "Device ID") -value($d.deviceid)
$obj | add-member -membertype noteproperty -name ($id + "Purpose") -value($d.purpose)
$obj | add-member -membertype noteproperty -name ($id + "Block Size") -value($d.blocksize)
$obj | add-member -membertype noteproperty -name ($id + "Installed Size") -value($d.installedsize)
$obj | add-member -membertype noteproperty -name ($id + "Max Cache Size") -value($d.maxcachesize)
$obj | add-member -membertype noteproperty -name ($id + "Number of Blocks") -value($d.numberofblocks)
$obj | add-member -membertype noteproperty -name ($id + "Status") -value($d.status)
}
$Arr = @(gwmi win32_memoryarray)
$cnt = $arr.count
for($i=1; $i -le $cnt; $i++){
$d = $arr[$i-1];
$id = get-id "MEMORY ARRAY" $CNT $I
$obj | add-member -membertype noteproperty -name (get-title $id) -value $sterne
$obj | add-member -membertype noteproperty -name ($id + "Description") -value($d.description)
$obj | add-member -membertype noteproperty -name ($id + "Device ID") -value($d.deviceid)
$obj | add-member -membertype noteproperty -name ($id + "Starting Address") -value($d.startingaddress)
$obj | add-member -membertype noteproperty -name ($id + "Ending Address") -value($d.endingaddress)
}
$Arr = @(gwmi win32_memorydevice)
$cnt = $arr.count
for($i=1; $i -le $cnt; $i++){
$d = $arr[$i-1];
$id = get-id "MEMORY DEVICE" $cnd $i
$obj | add-member -membertype noteproperty -name (get-title $id) -value $sterne
$obj | add-member -membertype noteproperty -name ($id + "Description") -value($d.description)
$obj | add-member -membertype noteproperty -name ($id + "Device ID") -value($d.deviceid)
$obj | add-member -membertype noteproperty -name ($id + "Starting Address") -value($d.startingaddress)
$obj | add-member -membertype noteproperty -name ($id + "Ending Address") -value($d.endingaddress)
}
$obj > $env:userprofile\desktop\COMPUTERINFO.TXT
EXIT
EXIT
Thx for the quick response!
Your bios is old.
Here is an asus link:
ASUS - Motherboards- ASUS P8H61-M LX PLUS
Update your bios and your "chipset".
All drivers updated but still BSOD,
Attached the latest dump.
Thx!