Windows Explorer crashing when I click on one specific folder


  1. Posts : 1
    Windows 7 32 bit Ultimate?
       #1

    Windows Explorer crashing when I click on one specific folder


    Some background info to help:

    - Same folder I have all my media files in
    - Occurred after torrenting a file.
    - Tried booting in safe mode, and the problem doesn't occur when I click on/into the specific folder.
    - Ran malware and antivirus programs and both show no infections
    - tried sfc /scannow multiple times, and no change


    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: Explorer.EXE
    Application Version: 6.1.7600.16450
    Application Timestamp: 4aeba271
    Fault Module Name: DivXMFSource.dll
    Fault Module Version: 1.0.0.72
    Fault Module Timestamp: 4cffcf66
    Exception Code: c0000005
    Exception Offset: 0009b890
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

    What can I do next to try and resolve the issue?
      My Computer


  2. Posts : 4
    Windows 7 Premium Home Edition ‎(X64)‎ Service Pack 1
       #2

    I have had a similar issues in the past because of corrupted video files.
    Windows would begin to load the folder & try to generate the thumbnail.
    Then it would just crash & a few times even had a blue screen.
    That was with MP4 files specifically.
    What I did was to open the folder & immediately click the stop button on top before the folder could begin to load the thumbnail.
    Then I went in & changed the view to details.
    Once that was done I got rid of the offending file.
    If I did not know which one was corrupted I ran a

    Disk Check

    Just a basic run following step 7 here
    took care of the problem with the folder then no more crashes when opening the folder.
      My Computer


 

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