New Built PC BSOD´s at seemingly random times (ntoskrnl.exe)

Page 2 of 2 FirstFirst 12

  1. Posts : 10
    Windows 7 professional, x64 Bit, Service Pack 1
    Thread Starter
       #11

    Hello im back again, i went about 2weeks with out a BSOD but today it happend again

    I was browsing the web with firefox and i had TeamSpeak3 up on the second monitor nothing intensive running, and just when i closed TeamSpeak3 my screen went black and the computer restarted, when i got back in to windows i got a message telling me that windows had shut down unexpectedly and the reason was BSOD

    So i guess that there is still something wrong here.

    //Andreas
      My Computer


  2. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #12

    thespeedmaster said:
    Hello im back again, i went about 2weeks with out a BSOD but today it happend again

    I was browsing the web with firefox and i had TeamSpeak3 up on the second monitor nothing intensive running, and just when i closed TeamSpeak3 my screen went black and the computer restarted, when i got back in to windows i got a message telling me that windows had shut down unexpectedly and the reason was BSOD

    So i guess that there is still something wrong here.

    //Andreas
    Hello Andreas,

    The latest dump is pointing to RTKVHD64.sys i.e. Realtek sound driver I would recommend to reinstall them.

    BSOD BUGCHECK SUMMARY

    Code:
    
    Loading Dump File [C:\Documents and Settings\Shyam\_jcgriff2_\dbug\__Kernel__\082712-10186-01.dmp]
    Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
    Debug session time: Tue Aug 28 01:38:12.627 2012 (GMT+5)
    System Uptime: 1 days 4:51:19.439
    BugCheck 19, {21, fffffa8014360000, 1e10, ffc6ffedffc61dfe}
    *** WARNING: Unable to verify timestamp for RTKVHD64.sys
    *** ERROR: Module load completed but symbols could not be loaded for RTKVHD64.sys
    Probably caused by : RTKVHD64.sys ( RTKVHD64+1d8778 )
    BUGCHECK_STR:  0x19_21
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    PROCESS_NAME:  audiodg.exe
    FAILURE_BUCKET_ID:  X64_0x19_21_RTKVHD64+1d8778
    Bugcheck code 00000019
    Arguments 00000000`00000021 fffffa80`14360000 00000000`00001e10 ffc6ffed`ffc61dfe
    BiosVersion = 1504
    BiosReleaseDate = 08/01/2012
    SystemManufacturer = System manufacturer
    SystemProductName = System Product Name
    MaxSpeed:     3400
    CurrentSpeed: 3400
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    
    
      My Computer


  3. Posts : 10
    Windows 7 professional, x64 Bit, Service Pack 1
    Thread Starter
       #13

    Now i have reinstalled the Audio driver, fingers crossed hope this works

    EDIT:
    Im thinking about reinstalling my Windows 7 if it BSOD´s again.
    Is that a good idéa?
      My Computer


  4. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #14

    thespeedmaster said:
    Now i have reinstalled the Audio driver, fingers crossed hope this works

    EDIT:
    Im thinking about reinstalling my Windows 7 if it BSOD´s again.
    Is that a good idéa?
    Only if you really want to. If it's a software bug it will be resolved by reinstall of Windows but you need to run it vanilla (Nothing installed even drivers let it be default windows) for a week or so.
      My Computer


 
Page 2 of 2 FirstFirst 12

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 01:06.
Find Us