Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Computer stops responding but doesn't freeze or crash

04 Aug 2012   #1

Windows 7 Home Premium 64bit
Computer stops responding but doesn't freeze or crash

Ok, I don't have a clue what's going on here.

My Win7 Home Prem 64bit machine is only stable in Safe Mode.

If I boot normally, I can do anything for about 10 minutes and then the system stops responding. I can still move the mouse, click icons, things even highlight when I hover over them, but nothing happens. Pages say loading forever and never complete. If I try to open task manager, or Ctrl-Alt-Del, or double click anything, nothing happens. The only way to "recover" is to power off an power back on.

Chkdsk reports no problems. MS Security Essentials is up-to-date and has scanned w/o finding anything. Kaspersky rescue disc running in it's native linux found nothing. Combofix found nothing. Malwarebytes found nothing. SFC.exe /scannow doesn't find anything wrong either.

I can't get any sort of event viewer info because I don't think anything is failing that is being caught and registering there.

I'm at my whits' end here. I have a new HDD that I bought some time ago but have never installed. My last resort is to just do a clean install on that new drive and consider the old (current) drive faulty after 4 years. I don't want to do that though if I can just figure out what's causing the behavior and take care of it.

Any help out there?


My System SpecsSystem Spec
06 Aug 2012   #2

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit

Welcome to Seven Forums ahartman

*You may start from step 3 in this tutorial Troubleshooting Steps for Windows 7
*Is your windows up to date? Do you have Service Pack 1 installed?
*Do you use any registry fixing/pc fixing/cleaning programs?

Keep us posted for further suggestions.
My System SpecsSystem Spec

 Computer stops responding but doesn't freeze or crash

Thread Tools

Similar help and support threads
Thread Forum
Outlook 2010 stops and says it needs to reboot or stops responding
I have been dealing with this issue for months and had to put it aside because of the flu and then some urgent hardware problems. I'm running Outlook 2010 with about 5 separate POP 3 accounts. I archive regularly and compact after archiving. After a lot of trouble cloning a new C drive to an...
Browsers & Mail
Yep, another "stops responding" /"freeze" issue
Running Windows 7 Enterprise, 32-bit, I keep getting random freezes which last about 20-30 seconds, then the system always recovers. Generally, the mouse still moves, streaming music in not interrupted, but I can't do anything during these micro-freezes. CTRL-ALT-DEL is non-responsive at first,...
BSOD Help and Support
Computer Stops responding for minutes at a time then BSOD
Win 7 Home Premium x64. Three users logged in. The computer will all of a sudden stop responding for minutes at a time. Everything stops Keyboard, mouse, sidebar clocks, etc. Will then get short bursts of activity. If I am lucky to get it to shutdown, it will BSOD while shutting down. Sometimes...
BSOD Help and Support
IE stops responding - Help
I am using Internet Explorer. My OS is Windows 7 Prof. IE constantly stops responding resulting in me having to close the program down. This has been going on for quite awhile and I'm now very annoyed by it especially since I work on my pc. When I have to close IE down, I lose anything on the...
Browsers & Mail
Display Crash and Computer Freeze
Lately, when I play games for about 15-30 minutes, my screen shuts off and my computer freezes. Occasionally the sound will loop or it will keep playing sounds with no response. This has only been happening the past few days and I can't figure it out. Can anyone help me?
BSOD Help and Support
WMC stops responding
I installed Windows 7 two days ago. I have a Hauppaugge 950Q USB tuner stick with up to date drivers. When I start media center, it immediately stops and reports that it is "not responding". Fortunately, I still have a license to BeyondTV and it works, although it resets the color scheme to...
Media Center

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 03:25.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App