BSODs when closing Chrome

7Stumped · 11 Jul 2012

I built this machine a few months ago and it has been BSODing a lot. I've worked through a number of them and updated driver here and there, but now I'm getting pfn list corrupt and others I've seen before, when closing Chrome. Sadly the last 2 BSOD weren't captured, but I'm betting there is enough info in the old ones to get me somewhere. I will upload more minidumps as they happen.

Windows 7 Ultimate x64
OEM Disc non OEM machine
Hardware is for the most part about 7 months old
Haven't reinstalled yet

usasma · 11 Jul 2012

Running the last 10 memory dumps......

The device driver(s) for BlackArmor NAS 1D haven't been installed. Please install them.

We've seen a number of BSOD issues with SSD's. Here's the information that I've compiled so far:

There's not a whole bunch available to test SSD's. The "easiest" test is to remove the SSD, install a platter-based hard drive, install Windows and test for stability that way.

Here's some suggestions:
- Update the SSD's firmware to the latest available version (VERY IMPORTANT!!!)
- Update the motherboard controllers drivers to the latest available version from the controller manufacturer (NOT the mobo manufacturer unless you can't find any on the controller manufacturer's website)
- Slow the memory (RAM) down to the next slower speed (I've only seen one person who claimed that this worked for them).
- Use any manufacturer's utilities that you may have. If you don't have any, then try this free one (I haven't used it myself): Crystal Dew World
- Update chipset and storage controller drivers to the latest available from the manufacturer of the device (not the manufacturer of the motherboard). Be sure to update ALL controllers on the motherboard!
....NOTE: Recently (Nov 2011) we had BSOD issues with the Marvell 91xx controller and an SSD. You may have to switch controllers also.
- Replace the SSD with a platter based hard drive and see if that stops the BSOD's. If it does, then it's likely that there's a problem with the SSD OR an incompatibility with your system.
It's my opinion that SSD's aren't reliable enough (with current hardware) to be used on a system that needs to work reliably. Until I see reliability I will not recommend, nor will I use, SSD's for critical applications.
06 Dec 2011 - This post tends to confirm issues with certain SSD chipsets and certain controllers - [SOLVED] cant find the cause of BSOD F4 - Tech Support Forum
29 May 2012 - The frequency of BSOD's with SSD's seems to have been decreasing over the last several months. It may be approaching time to re-evaluate my stand on their suitability for use in production systems.

The WER section of MSINFO32 shows BSOD's blaming your Norton/Symantec protection. Please do the following:

Anti-Virus Removal:
Please do the following:
- download a free antivirus for testing purposes: Free AntiVirus
- uninstall the Norton from your system (you can reinstall it, if so desired, when we're done troubleshooting)
- remove any remnants of Norton using this free tool: http://us.norton.com/support/kb/web_...080710133834EN
- IMMEDIATELY install and update the free antivirus, then check to ensure that the Windows Firewall is turned on.
- check to see if this fixes the BSOD's
NOTE: NEVER run more than 1 anti-virus, firewall, Internet Security/Security Center application at the same time.

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Win7 systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
Please uninstall the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): DuplexSecure - FAQ

LogMeIn remote drivers date from 2007. Please uninstall

100 mHz overclock present. While not much, it's beyond the system's stock specs. Please remove it while we're troubleshooting.

If the above steps don't stop the BSOD's, please zip up and upload any new memory dumps with your next post - and we'll see what we can figure out from there.

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs

- Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html
- Info on how to troubleshoot BSOD's (DRAFT): http://www.carrona.org/userbsod.html
- How I do it: http://www.carrona.org/howidoit.html

3RD PARTY DRIVERS PRESENT IN THE DUMP FILES

Code:


ALSysIO64.sys           Sat Jul 09 20:27:45 2011 (4E18F201)
ASUSFILTER.sys          Tue Sep 20 11:46:33 2011 (4E78B559)
AiChargerPlus.sys       Mon Nov 08 01:48:26 2010 (4CD79D3A)
AsIO.sys                Mon Aug 23 21:53:02 2010 (4C7325FE)
AtihdW76.sys            Thu Feb 23 07:30:12 2012 (4F463154)
BHDrvx64.sys            Tue Mar 13 16:02:37 2012 (4F5FA7DD)
CT20XUT.SYS             Wed Jul 07 09:44:15 2010 (4C3484AF)
CTEXFIFX.SYS            Wed Jul 07 09:44:03 2010 (4C3484A3)
CTHWIUT.SYS             Wed Jul 07 09:44:19 2010 (4C3484B3)
ENG64.SYS               Fri Jul 29 09:17:51 2011 (4E32B2FF)
ENG64.SYS               Wed Apr 25 05:29:25 2012 (4F97C3F5)
EX64.SYS                Fri Jul 29 09:15:11 2011 (4E32B25F)
EX64.SYS                Wed Apr 25 05:27:28 2012 (4F97C380)
ElbyCDIO.sys            Thu Dec 16 17:58:13 2010 (4D0A9985)
EraserUtilDrv11210.sys  Tue May 15 20:36:03 2012 (4FB2F673)
EraserUtilRebootDrv.sys Fri Jan 20 18:39:49 2012 (4F19FB45)
GEARAspiWDM.sys         Mon May 18 08:17:04 2009 (4A1151C0)
HECIx64.sys             Tue Oct 19 19:33:43 2010 (4CBE2AD7)
ICCWDT.sys              Wed Aug 18 04:27:45 2010 (4C6B9981)
IDSvia64.sys            Fri Mar 09 16:57:02 2012 (4F5A7CAE)
Ironx64.SYS             Fri Nov 12 18:06:50 2010 (4CDDC88A)
LGBusEnum.sys           Mon Nov 23 20:36:48 2009 (4B0B38B0)
LGVirHid.sys            Mon Nov 23 20:36:48 2009 (4B0B38B0)
LMIRfsDriver.sys        Mon Jul 14 12:26:56 2008 (487B7E50)
MpFilter.sys            Fri Mar 09 06:05:26 2012 (4F59E3F6)
RaInfo.sys              Fri Jan 04 13:57:14 2008 (477E818A)
SRTSP64.SYS             Tue Mar 29 22:46:12 2011 (4D929974)
SRTSPX64.SYS            Tue Mar 29 22:46:18 2011 (4D92997A)
SYMDS64.SYS             Tue Dec 07 19:16:58 2010 (4CFECE7A)
SYMEFA64.SYS            Sun Mar 13 23:20:58 2011 (4D7D899A)
SYMEVENT64x86.SYS       Thu Mar 24 19:02:36 2011 (4D8BCD8C)
SYMNETS.SYS             Tue Apr 19 18:33:31 2011 (4DAE0DBB)
VClone.sys              Sat Jan 15 11:21:04 2011 (4D31C970)
amdxata.sys             Fri Mar 19 12:18:18 2010 (4BA3A3CA)
asmthub3.sys            Wed Sep 14 03:36:19 2011 (4E705973)
asmtxhci.sys            Wed Sep 14 03:36:09 2011 (4E705969)
atikmdag.sys            Thu Apr 05 21:48:25 2012 (4F7E4B69)
atikmpag.sys            Thu Apr 05 21:10:44 2012 (4F7E4294)
btath_bus.sys           Thu Jun 24 02:17:43 2010 (4C22F887)
cpuz135_x64.sys         Wed Sep 21 04:23:41 2011 (4E799F0D)
ctaud2k.sys             Wed Jul 07 09:42:14 2010 (4C348436)
ctoss2k.sys             Wed Jul 07 09:38:24 2010 (4C348350)
ctprxy2k.sys            Wed Jul 07 09:42:17 2010 (4C348439)
ctsfm2k.sys             Wed Jul 07 09:38:10 2010 (4C348342)
e1c62x64.sys            Tue Sep 21 17:34:15 2010 (4C9924D7)
eeCtrl64.sys            Fri Jan 20 18:39:48 2012 (4F19FB44)
eeCtrl64.sys            Tue May 15 20:36:03 2012 (4FB2F673)
emupia2k.sys            Wed Jul 07 09:38:03 2010 (4C34833B)
ha20x22k.sys            Wed Jul 07 09:41:25 2010 (4C348405)
iaStor.sys              Fri May 20 12:52:24 2011 (4DD69C48)
iaStor.sys              Mon Oct 17 18:54:08 2011 (4E9CB210)
jraid.sys               Tue Aug 10 05:28:44 2010 (4C611BCC)
lmimirr.sys             Tue Apr 10 18:32:45 2007 (461C108D)
mbam.sys                Tue Mar 20 12:04:48 2012 (4F68AAA0)
mv91xx.sys              Thu Jun 16 05:50:48 2011 (4DF9D1F8)
mvxxmm.sys              Thu Jun 16 05:50:30 2011 (4DF9D1E6)
rzudd.sys               Mon May 14 22:50:16 2012 (4FB1C468)
rzudd.sys               Sun Feb 12 21:57:28 2012 (4F387C18)
sptd.sys                Sat Mar 03 11:45:52 2012 (4F524AC0)

Code:


Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\051012-13774-01.dmp]
Built by: 7601.17790.amd64fre.win7sp1_gdr.120305-1505
Debug session time: Thu May 10 17:27:48.231 2012 (UTC - 4:00)
System Uptime: 0 days 0:07:45.731
BugCheck 4E, {99, 17a1b4, 2, 17c533}
Probably caused by : memory_corruption ( nt!MiBadShareCount+4c )
BUGCHECK_STR:  0x4E_99
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  mbam.exe
FAILURE_BUCKET_ID:  X64_0x4E_99_nt!MiBadShareCount+4c
Bugcheck code 0000004E
Arguments 00000000`00000099 00000000`0017a1b4 00000000`00000002 00000000`0017c533
BiosVersion = 0402
BiosReleaseDate = 11/16/2011
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
CPUID:        "Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3502
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\051512-16068-01.dmp]
Built by: 7601.17803.amd64fre.win7sp1_gdr.120330-1504
Debug session time: Sun May 13 21:14:08.068 2012 (UTC - 4:00)
System Uptime: 3 days 0:10:57.849
BugCheck 4E, {99, 409a2, 2, 310c5}
Probably caused by : memory_corruption ( nt!MiBadShareCount+4c )
BUGCHECK_STR:  0x4E_99
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  TrustedInstall
FAILURE_BUCKET_ID:  X64_0x4E_99_nt!MiBadShareCount+4c
Bugcheck code 0000004E
Arguments 00000000`00000099 00000000`000409a2 00000000`00000002 00000000`000310c5
BiosVersion = 0402
BiosReleaseDate = 11/16/2011
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
CPUID:        "Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3502
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\051812-14071-01.dmp]
Built by: 7601.17803.amd64fre.win7sp1_gdr.120330-1504
Debug session time: Fri May 18 17:40:30.997 2012 (UTC - 4:00)
System Uptime: 0 days 0:38:28.667
BugCheck 3B, {c0000005, fffff8000fb9cf39, fffff8800d67b8f0, 0}
Probably caused by : ntkrnlmp.exe ( nt!CmpGetNameControlBlock+12e )
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  setup.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!CmpGetNameControlBlock+12e
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff800`0fb9cf39 fffff880`0d67b8f0 00000000`00000000
BiosVersion = 0402
BiosReleaseDate = 11/16/2011
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
CPUID:        "Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3502
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\051912-13806-01.dmp]
Built by: 7601.17803.amd64fre.win7sp1_gdr.120330-1504
Debug session time: Fri May 18 21:56:45.714 2012 (UTC - 4:00)
System Uptime: 0 days 2:40:43.495
BugCheck 50, {fffff8a06d5bd008, 0, fffff8000fb4f0e0, 5}
Probably caused by : ntkrnlmp.exe ( nt!HvCheckHive+90 )
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0x50
PROCESS_NAME:  rundll32.exe
FAILURE_BUCKET_ID:  X64_0x50_nt!HvCheckHive+90
Bugcheck code 00000050
Arguments fffff8a0`6d5bd008 00000000`00000000 fffff800`0fb4f0e0 00000000`00000005
BiosVersion = 0402
BiosReleaseDate = 11/16/2011
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
CPUID:        "Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3502
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\051912-13946-01.dmp]
Built by: 7601.17803.amd64fre.win7sp1_gdr.120330-1504
Debug session time: Sat May 19 19:40:47.363 2012 (UTC - 4:00)
System Uptime: 0 days 0:02:51.144
BugCheck 50, {fffff8a0509e1650, 0, fffff880018caee0, 5}
*** WARNING: Unable to verify timestamp for SYMEFA64.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMEFA64.SYS
Probably caused by : SYMEFA64.SYS ( SYMEFA64+2fee0 )
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0x50
PROCESS_NAME:  wmpnetwk.exe
FAILURE_BUCKET_ID:  X64_0x50_SYMEFA64+2fee0
Bugcheck code 00000050
Arguments fffff8a0`509e1650 00000000`00000000 fffff880`018caee0 00000000`00000005
BiosVersion = 0402
BiosReleaseDate = 11/16/2011
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
CPUID:        "Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3502
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\052012-13759-01.dmp]
Built by: 7601.17803.amd64fre.win7sp1_gdr.120330-1504
Debug session time: Sun May 20 01:49:57.073 2012 (UTC - 4:00)
System Uptime: 0 days 6:07:47.854
BugCheck 50, {fffff8a0560f5dda, 0, fffff88001a17270, 2}
Probably caused by : Ntfs.sys ( Ntfs!memcpy+60 )
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0x50
PROCESS_NAME:  rundll32.exe
FAILURE_BUCKET_ID:  X64_0x50_Ntfs!memcpy+60
Bugcheck code 00000050
Arguments fffff8a0`560f5dda 00000000`00000000 fffff880`01a17270 00000000`00000002
BiosVersion = 0402
BiosReleaseDate = 11/16/2011
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
CPUID:        "Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3502
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\052012-14414-01.dmp]
Built by: 7601.17803.amd64fre.win7sp1_gdr.120330-1504
Debug session time: Sun May 20 12:17:38.077 2012 (UTC - 4:00)
System Uptime: 0 days 1:23:21.858
BugCheck C2, {7, 109b, 40102, fffff8a00617b130}
*** WARNING: Unable to verify timestamp for SYMEFA64.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMEFA64.SYS
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : SYMEFA64.SYS ( SYMEFA64+3dae )
BUGCHECK_STR:  0xc2_7_SApt
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xc2_7_SApt_SYMEFA64+3dae
Bugcheck code 000000C2
Arguments 00000000`00000007 00000000`0000109b 00000000`00040102 fffff8a0`0617b130
BiosVersion = 0402
BiosReleaseDate = 11/16/2011
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
CPUID:        "Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3502
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\052512-17300-01.dmp]
Built by: 7601.17803.amd64fre.win7sp1_gdr.120330-1504
Debug session time: Fri May 25 06:24:00.368 2012 (UTC - 4:00)
System Uptime: 3 days 13:26:29.148
BugCheck 50, {fffffa8002b850a0, 0, fffff8000f8ee1f8, 2}
Probably caused by : memory_corruption ( nt!MmUnmapViewInSystemCache+1c9 )
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0x50
PROCESS_NAME:  ccsvchst.exe
FAILURE_BUCKET_ID:  X64_0x50_nt!MmUnmapViewInSystemCache+1c9
Bugcheck code 00000050
Arguments fffffa80`02b850a0 00000000`00000000 fffff800`0f8ee1f8 00000000`00000002
BiosVersion = 0402
BiosReleaseDate = 11/16/2011
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
CPUID:        "Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3502
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\052712-14788-01.dmp]
Built by: 7601.17803.amd64fre.win7sp1_gdr.120330-1504
Debug session time: Fri May 25 20:14:09.812 2012 (UTC - 4:00)
System Uptime: 0 days 3:21:03.592
BugCheck 1A, {41201, fffff6800033bd28, 4c0000070ba8025, fffffa800d818590}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+13c82 )
BUGCHECK_STR:  0x1a_41201
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  ccsvchst.exe
FAILURE_BUCKET_ID:  X64_0x1a_41201_nt!_??_::FNODOBFM::_string_+13c82
Bugcheck code 0000001A
Arguments 00000000`00041201 fffff680`0033bd28 04c00000`70ba8025 fffffa80`0d818590
BiosVersion = 0402
BiosReleaseDate = 11/16/2011
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
CPUID:        "Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3502
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\061012-18548-01.dmp]
Built by: 7601.17803.amd64fre.win7sp1_gdr.120330-1504
Debug session time: Sun Jun 10 01:42:06.622 2012 (UTC - 4:00)
System Uptime: 13 days 9:52:49.403
BugCheck 51, {1, fffff8a0009c6410, 4666744e, 465}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::NNGAKEGL::`string'+3a2f5 )
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0x51
PROCESS_NAME:  TrustedInstall
FAILURE_BUCKET_ID:  X64_0x51_nt!_??_::NNGAKEGL::_string_+3a2f5
Bugcheck code 00000051
Arguments 00000000`00000001 fffff8a0`009c6410 00000000`4666744e 00000000`00000465
BiosVersion = 0402
BiosReleaseDate = 11/16/2011
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
CPUID:        "Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3502
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

7Stumped · 12 Jul 2012

Thanks for the fast reply.

I can't believe I missed the 2 anti-virus' but I've removed one now so we'll see. The logmein driver has been updated and still shows a signature of 2007 so I'm going to leave it for now.

Do you have a suggestion for driver downloads for companies like Atheros and Marvell? They don't seem to have anything available for consumers.

I'll post again if I get more BSODs but I have a feeling the new ones were because of Norton and MSE not playing well together.

usasma · 12 Jul 2012

Frankly, I didn't even notice that you had MSE installed - the thing about multiple A/V is just a canned speech that I use. I'm glad that you caught it!

Atheros and Marvell drivers are usually obtained from the OEM system manufacturer. But searching around the internet may show more recent versions which you can try (set a System Restore point first!).

Good Luck!

7Stumped · 24 Jul 2012

So I've added some new ones, but I just run into these when I wake up in the morning.

HonorGamer · 24 Jul 2012

Hello 7Stumped, I know that usasma has been working on this, but until he has a chance to post I will see what I can do.

Code:

lmimirr.sys Tue Apr 10 17:32:45 2007 (461C108D)
RaInfo.sys Fri Jan 4 12:57:14 2008(477E818A)
LMIRfsDriver.sys Mon Jul 14 11:26:56 2008(487B7E50)

Drivers before 2009 are known to cause Problems. Please either uninstall, or update the drivers for the Remote Log me in program.

Also shows memory management problems, so try and run a RAM - Test with Memtest86+

Afterwards please post back results. I am sure usasma will be able to get back shortly.

-Justin

usasma · 24 Jul 2012

Still overclocking - which could be causing problems. Please remove the overclock until the system is stable.

Ensure that the SSD isn't running off the Marvell controller. Use the Intel controller and make sure that it's fully updated (you can find the info about which plug is from which controller in your mobo manual).

Uninstall Logitech GamePanel software temporarily to see if it stops the BSOD's.

Uninstall AICharger app - just a hunch on my part, I've seen it in a lot of memory dumps.

If you fix all the issues that HonorGamer and I have pointed out - then we have to presume that there's a hardware problem. Then you'll start with these free diagnostics: http://www.carrona.org/hwdiag.html If they pass, then you'll start with this technique: http://www.carrona.org/strpdown.html

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs

- Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html
- Info on how to troubleshoot BSOD's (DRAFT): http://www.carrona.org/userbsod.html
- How I do it: http://www.carrona.org/howidoit.html

3RD PARTY DRIVERS PRESENT IN THE DUMP FILES

Code:


ASUSFILTER.sys          Tue Sep 20 11:46:33 2011 (4E78B559)
AiChargerPlus.sys       Mon Nov 08 01:48:26 2010 (4CD79D3A)
AsIO.sys                Mon Aug 23 21:53:02 2010 (4C7325FE)
AtihdW76.sys            Thu Feb 23 07:30:12 2012 (4F463154)
BHDrvx64.sys            Wed May 16 22:16:36 2012 (4FB45F84)
CT20XUT.SYS             Wed Jul 07 09:44:15 2010 (4C3484AF)
CTEXFIFX.SYS            Wed Jul 07 09:44:03 2010 (4C3484A3)
CTHWIUT.SYS             Wed Jul 07 09:44:19 2010 (4C3484B3)
ENG64.SYS               Wed Apr 25 05:29:25 2012 (4F97C3F5)
EX64.SYS                Wed Apr 25 05:27:28 2012 (4F97C380)
ElbyCDIO.sys            Thu Dec 16 17:58:13 2010 (4D0A9985)
EraserUtilRebootDrv.sys Tue May 15 20:36:03 2012 (4FB2F673)
GEARAspiWDM.sys         Mon May 18 08:17:04 2009 (4A1151C0)
HECIx64.sys             Tue Oct 19 19:33:43 2010 (4CBE2AD7)
ICCWDT.sys              Wed Aug 18 04:27:45 2010 (4C6B9981)
IDSvia64.sys            Thu May 24 20:08:33 2012 (4FBECD81)
Ironx64.SYS             Fri Nov 12 18:06:50 2010 (4CDDC88A)
LGBusEnum.sys           Mon Nov 23 20:36:48 2009 (4B0B38B0)
LGVirHid.sys            Mon Nov 23 20:36:48 2009 (4B0B38B0)
LMIRfsDriver.sys        Mon Jul 14 12:26:56 2008 (487B7E50)
RTKVHD64.sys            Tue Nov 23 05:14:08 2010 (4CEB93F0)
RaInfo.sys              Fri Jan 04 13:57:14 2008 (477E818A)
SRTSP64.SYS             Tue Mar 29 22:46:12 2011 (4D929974)
SRTSPX64.SYS            Tue Mar 29 22:46:18 2011 (4D92997A)
SYMDS64.SYS             Tue Dec 07 19:16:58 2010 (4CFECE7A)
SYMEFA64.SYS            Sun Mar 13 23:20:58 2011 (4D7D899A)
SYMEVENT64x86.SYS       Thu Mar 24 19:02:36 2011 (4D8BCD8C)
SYMNETS.SYS             Tue Apr 19 18:33:31 2011 (4DAE0DBB)
VClone.sys              Sat Jan 15 11:21:04 2011 (4D31C970)
amdxata.sys             Fri Mar 19 12:18:18 2010 (4BA3A3CA)
asmthub3.sys            Wed Sep 14 03:36:19 2011 (4E705973)
asmtxhci.sys            Wed Sep 14 03:36:09 2011 (4E705969)
atikmdag.sys            Mon Jun 11 12:59:31 2012 (4FD623F3)
atikmpag.sys            Mon Jun 11 12:26:14 2012 (4FD61C26)
btath_a2dp.sys          Mon Feb 14 20:47:47 2011 (4D59DB43)
btath_bus.sys           Thu Jun 24 02:17:43 2010 (4C22F887)
btath_flt.sys           Thu Jun 24 02:17:38 2010 (4C22F882)
btath_hcrp.sys          Tue Jun 29 05:30:43 2010 (4C29BD43)
btath_lwflt.sys         Mon Sep 13 04:26:54 2010 (4C8DE04E)
btath_rcp.sys           Thu Jun 24 02:17:21 2010 (4C22F871)
btfilter.sys            Tue Mar 08 01:15:22 2011 (4D75C97A)
cpuz135_x64.sys         Wed Sep 21 04:23:41 2011 (4E799F0D)
ctaud2k.sys             Wed Jul 07 09:42:14 2010 (4C348436)
ctoss2k.sys             Wed Jul 07 09:38:24 2010 (4C348350)
ctprxy2k.sys            Wed Jul 07 09:42:17 2010 (4C348439)
ctsfm2k.sys             Wed Jul 07 09:38:10 2010 (4C348342)
dump_mvs91xx.sys        Thu Jan 19 01:51:00 2012 (4F17BD54)
dump_mvxxmm.sys         Thu Jan 19 01:50:44 2012 (4F17BD44)
dump_storport.sys       Fri Apr 22 16:04:32 2011 (4DB1DF50)
e1c62x64.sys            Thu Mar 15 23:57:28 2012 (4F62BA28)
eeCtrl64.sys            Tue May 15 20:36:03 2012 (4FB2F673)
emupia2k.sys            Wed Jul 07 09:38:03 2010 (4C34833B)
ha20x22k.sys            Wed Jul 07 09:41:25 2010 (4C348405)
iaStor.sys              Mon Oct 17 18:54:08 2011 (4E9CB210)
jraid.sys               Tue Aug 10 05:28:44 2010 (4C611BCC)
lmimirr.sys             Tue Apr 10 18:32:45 2007 (461C108D)
mbam.sys                Tue Mar 20 12:04:48 2012 (4F68AAA0)
mv91xx.sys              Thu Jun 16 05:50:48 2011 (4DF9D1F8)
mvs91xx.sys             Thu Jan 19 01:51:00 2012 (4F17BD54)
mvxxmm.sys              Thu Jan 19 01:50:44 2012 (4F17BD44)
rzudd.sys               Sun Jun 17 22:09:11 2012 (4FDE8DC7)
umpass.sys              Mon Jul 13 20:06:52 2009 (4A5BCC1C)

Code:


Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\071512-13743-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Sun Jul 15 01:00:31.755 2012 (UTC - 4:00)
System Uptime: 2 days 12:03:42.536
BugCheck 1A, {41284, 74ae001, 5514, fffff70001080000}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+4ac3 )
BUGCHECK_STR:  0x1a_41284
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  WinSAT.exe
FAILURE_BUCKET_ID:  X64_0x1a_41284_nt!_??_::FNODOBFM::_string_+4ac3
Bugcheck code 0000001A
Arguments 00000000`00041284 00000000`074ae001 00000000`00005514 fffff700`01080000
BiosVersion = 3402
BiosReleaseDate = 05/07/2012
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
CPUID:        "Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3502
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\072412-13790-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Tue Jul 24 04:23:10.376 2012 (UTC - 4:00)
System Uptime: 9 days 1:30:13.157
BugCheck 1000007E, {ffffffffc0000005, fffff8000f1ffdd3, fffff88003b70778, fffff88003b6ffd0}
Probably caused by : ntkrnlmp.exe ( nt!ExFreePoolWithTag+43 )
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_0x7E_nt!ExFreePoolWithTag+43
Bugcheck code 1000007E
Arguments ffffffff`c0000005 fffff800`0f1ffdd3 fffff880`03b70778 fffff880`03b6ffd0
BiosVersion = 3402
BiosReleaseDate = 05/07/2012
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
CPUID:        "Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3502
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

7Stumped · 24 Jul 2012

usasma said:

Still overclocking - which could be causing problems. Please remove the overclock until the system is stable.

Ensure that the SSD isn't running off the Marvell controller. Use the Intel controller and make sure that it's fully updated (you can find the info about which plug is from which controller in your mobo manual).

Uninstall Logitech GamePanel software temporarily to see if it stops the BSOD's.

Uninstall AICharger app - just a hunch on my part, I've seen it in a lot of memory dumps.

If you fix all the issues that HonorGamer and I have pointed out - then we have to presume that there's a hardware problem. Then you'll start with these free diagnostics: Hardware Diagnostics If they pass, then you'll start with this technique: Hardware Stripdown Troubleshooting
[/code]

I can't fix the overclock until I get home, but I will do that.
Uninstalled AICharger, and Logitech software
I uninstalled and reinstalled logmein and the drivers are the same age, so for the time being I'll leave them.
The marvell controller is the likely culprit, I'll move the SSD when I get home.

Thanks for the response and I'll add more dump files if they appear.

7Stumped · 10 Aug 2012

It would appear that the Marvell controller cannot be used for the boot drive. Whether it doesn't like SSDs or any drive at all remains to be seen, but for now the computer appears to be stable.

Thanks for the help.