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Windows 7: BSOD - Frequently happening.

08 Aug 2012   #1

Windows 7 Ultimate x64
BSOD - Frequently happening.

As title says, i keep getting BSOD's mainly while playing League of Legends, recently started happening in Windows right after it finished loading as well due to me removing the Graphiccard drivers and installed them again through Windows Update.

Now when i ran the SF Diag Tool it refused to attach the Minidump file (as far as i can see) ran it as administrator but still didn't work (my computer is messed up, i know.)

here's some info from BlueScreenViewer:

Bug Check Code: 0x000000c4
Parameter 1: 00000000`000000f6
Parameter 2: 00000000`000004b4
Parameter 3: fffffa80`04f8b060
Parameter 4: fffff880`072d155e

Caused by Driver: atikmdag.sys
Caused by adress: atikmdag.sys+2d55e
Processor: x64
Crash Adress: ntoskrnl.exe+7f1c0

Graphiccard: Radeon X600/X550 Series
Driver version:
Date: 2009-07-14 03:40:03
Drivers Model: WDDM 1.0

There's a set of newer drivers which is from 2010, unfortenately the exact same thing happends with them, the issues started a month ago while nothing had changed with the speccs or updates.

The Graphiccard is old and it's only temporary, but i still want to make it run error free until i can get the new one like i could a month ago.

Thanks in advance,

My System SpecsSystem Spec
09 Aug 2012   #2

Windows 7 Ultimate x64

My System SpecsSystem Spec
09 Aug 2012   #3


As you know the dumps are blaming the graphics, have you tried the latest drivers from AMD/ATI's site? and it maybe worth looking for updated chipset drivers from your motherboard manufacturers site.
My System SpecsSystem Spec

09 Aug 2012   #4

Windows 7 Ultimate x64

Been looking all over the place to try and find a some what up-to-date driver for the graphiccard without results, except for the one from 2010 which i mentioned in the post, apparently that one isn't verified according to Windows Verifier tho but haven't caused any issues until recently.

It's a rather old graphiccard, saying old is even an understatement cause it's like stone-age quality but that's all i could get quickly since my Geforce 7800 decide to die on me.

I'll check for updated chipset drivers and come back with the results, didn't think of updating that which would make sense as a cause of the issue.
My System SpecsSystem Spec
10 Aug 2012   #5

Windows 7 Ultimate x64

Updated Chipset Drivers, updated Catalyst Control Center (eventho i don't like it.) and the Graphiccard drivers is updated to the 2010 release drivers.

Also turned off restart-on-error and Windows Verifier is cleaned.

Tried playing and so far so good, what's happening now instead is random freezes during heavy load (i.e when lots of people are casting animations) which i can live with, will try to run at a lower resolution then 1920x1080 which will hopefully improve it that issue a bit, but so far no BSOD's, will keep stressing it in games during the day at same settings as before and see if it's solved.
My System SpecsSystem Spec
10 Aug 2012   #6

Windows 7 Ultimate x64

issue still not solved, getting another BSOD now instead and more frequently.

Bug Check Code: 0x00000116
Caused by Driver: netbios.sys
Caused by address: netbios.sys+744000

Crash address: ntoskrnl.exe+7f1c0
My System SpecsSystem Spec
10 Aug 2012   #7

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install

Z3r010 is correct, the dumps have consistently blamed graphics. The code 116, however, is a bit more difficult to diagnose. We have this excellent thead on the subject, which may help
STOP 0x116: VIDEO_TDR_ERROR troubleshooting

 Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\Richard\AppData\Local\Temp\Temp1_Seven Forums (4).zip\Seven Forums\080212-17721-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\symbols*
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Machine Name:
Kernel base = 0xfffff800`03007000 PsLoadedModuleList = 0xfffff800`0324b670
Debug session time: Thu Aug  2 15:26:59.659 2012 (GMT-4)
System Uptime: 0 days 2:04:12.158
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
Use !analyze -v to get detailed debugging information.
BugCheck 116, {fffffa80072f44e0, fffff88007229474, 0, 2}
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : atikmdag.sys ( atikmdag+13474 )
Followup: MachineOwner
My System SpecsSystem Spec
10 Aug 2012   #8

Windows 7 Ultimate x64

Thank you for the response, were reading that post earlier today as well, althought the "how to troubleshoot" is about the Atikmdag.sys type errors while i currently got an issue with the netbios.sys which seems to be a bit harder to find some actual info about.

Also tried to stress the GPU with FurMark which is included in the post you linked, results of that @ 1920x1080 Resolution resulted in Graphicdrivers not responding, no BSOD tho picture came back after a few seconds.

Seems like the first part is solved since i don't get the Bluescreen anymore which i started the thread cause of, now i get the new one instead which is slightly more annoying and occurs more often.

Briefly for easier reading, this is what i did after the first post:

*** Uninstalled / Installed newer version of Graphic drivers

Ver: 8.593.100.0
date: 2010-02-11 07:12:10
WHQL-signature: missing
DDI Version: 9Ex, Model
WDDM 1.0

*** Uninstalled / Installed newer version of Catalysm Control Center + Chipset Drivers

*** Turned off Restart-on-Error

*** Turned off Windows Verifier


GPU: 52.0C
CPU: 52.0C
MCP: 41.4C
Motherboard: 27.0C

Shouldn't be any issues as far as i can see, no remarkable difference during full load either (while running League of Legends) +/- 3 Celcius

** Edit 2 **

Checking the Dumps again, the latest Bluescreen is from netbios.sys and the 2 previous ones which is with a 3~ minute space is caused by atikmdag.sys, so guess i'll have to look them both up, will go through the thread again that you linke.
My System SpecsSystem Spec
10 Aug 2012   #9

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install

Netbios.sys usually relates to your network driver. Update that driver. That being said 116 is hard to diagnose. You would have the best chance of success by follwing the information that was provided.
My System SpecsSystem Spec
11 Aug 2012   #10

Windows 7 Ultimate x64

Quite frankly, i've given up all hope on the graphiccard as i'm now getting randomized BSOD's for no apparent reason, got rid of the first BSOD which moved on to get another which was the 116, ran a driver cleaner to get rid of all old Drivers (of course i uninstalled everything first) re-installed the newest drivers of pretty much anything on the computer, resulted in even more random BSOD's which got the base in the graphiccard again.

So i'll just jump to the conclusion that it's the hardware starting to give up as nothing changed over the last few months and i recently got the BSOD's.

Ordered a new Graphiccard so should be fine, will format the drivers and do a clean install of Windows as it arrives instead and hopefully it will all get sorted, kind of a last resort.

Anyways, thank you very much for the answers and help. :)
My System SpecsSystem Spec

 BSOD - Frequently happening.

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