Intermittant BSOD, always ntoskrnl.exe, checked ram, hdd, etc

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  1. Posts : 15
    MS Windows 7 Home Premium 64-bit SP1
    Thread Starter
       #21

    Having done all that a couple days ago, it seemed like everything was fine, but I just got another BSOD. As well, google chrome has been constantly crashing, even after I reinstalled it, which is weird, not sure if related.

    This time it was a 0xa ntoskrnl, dump attached
      My Computer


  2. Posts : 2,393
    Microsoft Windows 7 Ultimate: x64 (SP1)
       #22

    What's your results of post #20?

    Best Regards,
    Frederik.
      My Computer


  3. Posts : 15
    MS Windows 7 Home Premium 64-bit SP1
    Thread Starter
       #23

    Directx was already at the highest version
    the graphics drivers installed without a hitch

    still got the bsod
      My Computer


  4. Posts : 2,393
    Microsoft Windows 7 Ultimate: x64 (SP1)
       #24

    Sptd.sys is removed. That's the good news.

    Have you been running SFC /scannow yet?

    We usually ask people to do this command to check if Windows is corrupted. It's the most common used one to check if the Windows files are corrupted. If it'll find errors, it'll restore them.

       Tip
    If you're having a custom customization layer on your Aero, it's likely to get restored to default.


    Press Start | search 'cmd' | Right-click it
    | open as Admin | type SFC /SCANNOW

    SFC /SCANNOW Command - System File Checker

    Best Regards,
    Frederik.
      My Computer


  5. Posts : 15
    MS Windows 7 Home Premium 64-bit SP1
    Thread Starter
       #25

    Yeah I ran that back a few days and it reported no error, I think that was in post #8
      My Computer


  6. Posts : 2,393
    Microsoft Windows 7 Ultimate: x64 (SP1)
       #26

    computron5000 said:
    Yeah I ran that back a few days and it reported no error, I think that was in post #8
    I will have a closer look of your setup and system tomorrow. I have school unfortunately, stay tuned.

    Best Regards,
    Frederik.
      My Computer


  7. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #27

    computron,

    Help us to help you by carrying out:

    Update your SevenForums System Specs
    User CP (located on the top menu bar) |
    Your Profile | Edit System Spec
    (left-hand column)

    To gather info, use Speccy (my favorite) or SIW or System Info

    In the System Manufacturer Block, enter:
    Ø Manufacturer and Model OR Custom build.
    Ø ADD the word laptop, desktop, netbook or tablet.
    For example:
    Toshiba Satellite L305D notebook.

    Provide full windows version info, for example:
    MS Windows 7 Ultimate SP1 64-bit

    Use the “Other Info” block for Optical Reader,
    Mouse, touchpad, wifi adapter, speakers, monitor, etc

    Scroll down and click on SAVE CHANGES.

    With Speccy, you can select with your mouse/touchpad info from the display
    and paste that info into your specs.

    SIW is a marvelous program, but the free version does not offer
    this capability.

    ==================================
    ==================================

    After that is finished, since much water has flowed under the bridge, then attach to your next post:
    Blue Screen of Death (BSOD) Posting Instructions

    thanks,
    karl
      My Computer


  8. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #28

    Oh yes,
    If you can't find make & model of your computer, then this will put a file on your desktop with info about your system--file name, MySystem.TXT

    # **********************INSTRUCTIONS**************************
    # STEP 1 ** RUN POWERSHELL AS ADMINISTRATOR ******************
    # ************************************************************
    #
    # WIN key | type POWERSHELL | do NOT hit ENTER |
    # in the PROGRAMS list, right-click on WINDOWS POWERSHELL |
    # choose "Run as administrator" |
    # Click on the YES button (if such appears)
    #
    # WIN key = key with Microsoft log on top
    #
    # for the guru:
    # WIN | type POWERSHELL | CTRL+SHIFT+ENTER key combo | ALT+Y keycombo
    # ************************************************************
    # STEP 2 ** COPY AND PASTE ***********************************
    # ************************************************************
    #
    # COPY the script using CTRL+C,
    # COPY every line of script down thru both EXIT statements
    #
    # PASTE into Powershell
    #----Right-Click at the PowerShell Prompt
    #----(Ctrl+V does not work)
    #
    # Start copying with first script line without a # at start of the line
    # Note: Actually, you can paste the entire file if you rather
    #-------Lines starting with a # are ignored by PowerShell
    # ************************************************************
    # STEP 3 ** SCRIPT OUTPUT & SCRIPT PURPOSE *******************
    # ************************************************************
    # --The script output and purpose is given at the very front of the script
    #
    # --The script output and purpose is given at the very front of the script
    #
    # ************************************************************
    # ***************** NOTE - POWERSHELL VERSION*****************
    # if you receive this error msg:
    #--The system can not find the path specified
    # you may need to update your PowerShell
    # you must be using Powershell 2.0 or later.
    #
    # To determine your Powershell version:
    #---Run PowerShell
    #---enter $host.version
    #---you should see at least:
    # Major Minor Build Revision
    # ----- ----- ----- --------
    # 2......0......-1.....-1
    #
    # If you do not see the above, update your Vista/Win 7.
    # ************************************************************
    # *************** NOTE - EXECUTION POLICY*********************
    # If you haven't set the execution policy, you may need to:
    #---Run PowerShell
    #---enter SET-EXECUTIONPOLICY -EXECUTIONPOLICY REMOTESIGNED
    # ************************************************************

    Script:
    $obj = new-object -typename PSobject
    $bios 
    gwmi win32_bios
    $cs   
    gwmi Win32_ComputerSystem
    $CSprod  
    gwmi Win32_ComputerSystemProduct 
    $os 
    gwmi win32_operatingsystem
    $obj 
    add-member -membertype noteproperty -name "Operating System" -value ($os.caption " " $os.csdversion " " $os.osarchitecture) -passthru |
     
    add-member -membertype noteproperty -name "Computer" -value ($cs.manufacturer " " $cs.model " || " $csprod.version " || " $cs.systemtype) -passthru |
     
    add-member -membertype noteproperty -name "BIOS Version, date, name" -value ($bios.smbiosbiosversion "--" $bios.converttodatetime($bios.releasedate) + "--" $bios.name) -passthru |
    fl $env:userprofile\desktop\MySystem.txt

    EXIT
    EXIT 
      My Computer


  9. Posts : 15
    MS Windows 7 Home Premium 64-bit SP1
    Thread Starter
       #29

    updated specs
    attached bsod zip as requested
    one odd thing was that speccy reported my ram as 8.00 GB Dual-Channel DDR3 @ 802MHz (11-11-11-29)

    weird that it would post as 802 when they are 1600 and configured as 1600 in my bios (which are version f11 I believe, they have been flashed back and forth while I was fixing an unrelated problem)

    also thought I would post the results of the powershell script (the contents of the text file):


    Operating System : Microsoft Windows 7 Home Premium Service Pack 1 64-bit
    Computer : Gigabyte Technology Co., Ltd. Z68A-D3H-B3 || || x64-based PC
    BIOS Version, date, name : F11--10/11/2011 20:00:00--Award Modular BIOS v6.00PG
      My Computer


  10. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #30

    Keep the faith. I'll be looking at the upload soon.
    karl
      My Computer


 
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