Blue screen error plz help


  1. Posts : 3
    Microsoft Windows 7 Home Premium
       #1

    Blue screen error plz help


    roblem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033
    Additional information about the problem:
    BCCode: 1000007e
    BCP1: FFFFFFFFC0000005
    BCP2: FFFFF80002E87756
    BCP3: FFFFF88005B9A688
    BCP4: FFFFF88005B99EE0
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1
    Files that help describe the problem:
    C:\Windows\Minidump\080912-11622-01.dmp
    C:\Users\Korbin\AppData\Local\Temp\WER-1618697-0.sysdata.xml
      My Computer


  2. Posts : 17,796
    Windows 10, Home Clean Install
       #2

    Welcome
    You have given us two dump reports. It usually takes more to put the clues together correctly, yours, howver, were consistent.
    Its my opinion that this driver is the cause. It should be updated by going to the website of the manufacturer, NEC Electronics.
    Nusb3xhc.sys file descriptionProductname:USB 3.0 Device Driver Description:USB 3.0 Host Controller Driver Company:NEC Electronics Corporation
      My Computer


  3. Posts : 3
    Microsoft Windows 7 Home Premium
    Thread Starter
       #3

    u was right i updated my driver but it has blue screened twice again this being the one that just happened i also redownloaded the sevens folder
    roblem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033
    Additional information about the problem:
    BCCode: 1000007e
    BCP1: FFFFFFFFC0000005
    BCP2: FFFFF80002EEB756
    BCP3: FFFFF88002BA4688
    BCP4: FFFFF88002BA3EE0
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1
    Files that help describe the problem:
    C:\Windows\Minidump\081012-17378-01.dmp
    C:\Users\Korbin\AppData\Local\Temp\WER-33290-0.sysdata.xml
    Read our privacy statement online:
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    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt




      My Computer


  4. Posts : 17,796
    Windows 10, Home Clean Install
       #4

    The same driver caused the problem. I compared the first and second report that you submitted and the driver has the same date, it has not been updated. Try to roll back to the prior version.
      My Computer


 

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