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Windows 7: BSOD when starting the computer/video card?

12 Aug 2012   #1

Windows 7 Home 64bit
BSOD when starting the computer/video card?

I have attached my Seven Forums Zip file for any help. I believe that the nVidia 310m card on this computer has gone bad but wanting to verify before giving up.

My System SpecsSystem Spec
12 Aug 2012   #2

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install

All your reports point toward Nvidia. Usually its just a driver. Update the driver by going to the Nvidia website.
My System SpecsSystem Spec
13 Aug 2012   #3

Windows 7 Home 64bit

Thanks for the reply. I have tried to get updated drivers but the computer I have has hybrid technology and I can't seem to find any from nVidia that support this. The ASUS support site has only one driver. I am really afraid it is the video card itself as it has worked fine until recently when I started getting the BSOD and a black screen of death. Seems to work intermitently but eventually get the blue screen dump from Windows if the graphics get intense.

I am also annoyed by ASUS as I have tried to get them to tell me if the card is attached to the motherboard or a card. I took the computer apart this weekend and I am guessing it is on the motherboard, but I couldn't find the nVidia name on the chip. That would have been easy. This is a all-in-one.

Any other thoughts are welcome.

My System SpecsSystem Spec


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