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Windows 7: FATAL: Unable to connect to the service (hr=8007043C)

13 Aug 2012   #1

Win 7 Ultimate
FATAL: Unable to connect to the service (hr=8007043C)

Hello Gurus,

I encountered an error while installing a software and Windows 7 prompted me to install a hotfix in order to resolve the issue.
I got a mail with the link to install the hotfix and I did so.
Post installing this, my windows just wont boot in the normal mode always throwing the physical memory dump.

I used the SF Diagnostic Tool to analyse the errors.
Please find attached the files for your reference.
Sadly I do not have a system restore as well.

Kindly help.


P.S : The hotfix link that I got on mail is given below.

NOTE For your convenience, we send the hotfix location to you in a hyperlink. To connect to this hotfix location, you can click the hyperlink in the "Location" field that is listed in the table at the end of this e-mail message to have your Web browser open that location. However, sometimes e-mail program settings disable hyperlinks. If the hyperlink in this e-mail message is disabled, please copy the hyperlink in the "Location" field and then pastes it into the address box of your Web browser. Make sure that you include the exact text (without spaces) between the parentheses in the http:// address.

KB Article Number(s): 2496820
Language: All (Global)
Platform: x64
Location: (

My System SpecsSystem Spec
13 Aug 2012   #2

Windows 7 Enterprise x64, Windows 8 Enterprise x64

Update your "Atheros AR9285 Wireless Network Adapter" driver

fffff880`04a0c000 fffff880`04b64000 athrx Tue Jun 09 20:06:49 2009 (4A2EA4B9)
My System SpecsSystem Spec

 FATAL: Unable to connect to the service (hr=8007043C)

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