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HardHang every night, no BSOD, not fixed in startup, common 0xC000000D
Dear supporters, enough is enough...
The system should be stable, but every morning I find it frozen -- only alternative is a forced shut down. I tried everything I was comfortable with, and more. BIOS update was a nightmare in itself... anyway - you have here attached all the information from event viewer (I think), and info about the system.
Here is the software I run:
- Acronis for backup
- Norton 360 firewall and antivirus
- Intel rapid storage
- dreamweaver, acrobat 7.0, photoshop elements
- Teamviewer 5
- Epson wireless printer (workforce 840)
- MS office, skype, Nvidia, Firefox, etc...
I updated everything under the sun (drivers, sw, etc). The hangs happen with or without system loaded with running software. Sometimes overnight, sometimes in the middle of the day, with no clear reason or rime. It's just happening... 6 critical events in the last 7 days, PLUS 50 errors in the same period.
This morning, I downloaded and run Malwarebytes - nothing found. Norton also says I have nothing.
Then I downloaded and run Windows Debugger, and got a report I copy here below, using a memory.dmp file created after the last hang last night:
X*X*X*X*X*X*X*X StartOfTheReport X*X*X*X*X*X*X*X
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Loading Dump File [C:\Users\Mario Sarli\Desktop\MEMORY.DMP]
Kernel Summary Dump File: Only kernel address space is available
Symbol search path is: srv*c:\symbols\websymbols*http://msdl.microsoft.com/download/symbols
Executable search path is: Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Machine Name:
Kernel base = 0xfffff800`0305e000 PsLoadedModuleList = 0xfffff800`032a2670
Debug session time: Fri Jul 20 08:07:01.913 2012 (UTC - 4:00)
System Uptime: 0 days 23:57:09.646
Loading Kernel Symbols
...............................................................
Loading User Symbols
Loading unloaded module list
******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information.
BugCheck 9F, {3, fffffa800d56da10, fffff80000b9c3d8, fffffa800cffde10}
Probably caused by : pci.sys
Followup: MachineOwner
X*X*X*X*X*X*X*X EndOfTheReport X*X*X*X*X*X*X*X
The big question is: What do I do next? [[[Fix pci.sys? (how?) Change something? What?]]]
Looking forward to having a stable system... I really need one.
Best,
Mario
Last edited by MarioHadEnough; 17 Aug 2012 at 07:57.