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Windows 7: BSOD - fileinfo.sys and ntoskrnl.exe

18 Sep 2012   #11
bigdave

MS Windows 7 Home Premium 64-bit SP1
 
 

Could .net framework have anything to do with it? It was part of the game install and appeared to loop "repair" installations. I installed the latest version myself this morning, and when I started the game today it did another .net update.

I'll try verifier when I get off work.


My System SpecsSystem Spec
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18 Sep 2012   #12
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Sorry I did not know that .Net framework is the part of your games. Your .Net updates were never complete.
Try Windows Update - Reset, it may work on the .Net issue.
My System SpecsSystem Spec
18 Sep 2012   #13
bigdave

MS Windows 7 Home Premium 64-bit SP1
 
 

Easy Driver Pro - found 19 updates, one of which was for my realtek audio drivers which was the cause of the first BSODs I had. Is it safe to accept all of the driver updates it shows?
My System SpecsSystem Spec
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18 Sep 2012   #14
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Accept those. Those will not do any harm.
My System SpecsSystem Spec
19 Sep 2012   #15
bigdave

MS Windows 7 Home Premium 64-bit SP1
 
 
another crash

So annoying, was just browsing the web this time, usually crashes are while idle.
My System SpecsSystem Spec
19 Sep 2012   #16
bigdave

MS Windows 7 Home Premium 64-bit SP1
 
 

I followed the verifier instructions but all my drivers have windows as the Provider, do I still run it?
My System SpecsSystem Spec
19 Sep 2012   #17
bigdave

MS Windows 7 Home Premium 64-bit SP1
 
 

It may be the video driver, according to amd website there was a new driver put out on 8-15, according to my ZIP my video driver is from 7-27, I'm at work currently so I will try it when I get home. I currently have 12.8 which is the most up to date version so I assumed I was fine, also the catalyst software said I have the most up to date as well. I'll install it just to be sure.
My System SpecsSystem Spec
19 Sep 2012   #18
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Have you enabled the driver verifier?
My System SpecsSystem Spec
19 Sep 2012   #19
bigdave

MS Windows 7 Home Premium 64-bit SP1
 
 

the instructions indicated to select all the drivers that aren't provided by microsoft, but all of mine listed are and it will not run if I have nothing selected.
My System SpecsSystem Spec
19 Sep 2012   #20
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

thats strange. you should at least have the chipset driver, sound, display and network drivers.

can you upload a screenshot of that window?
My System SpecsSystem Spec
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 BSOD - fileinfo.sys and ntoskrnl.exe




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