BSOD - fileinfo.sys and ntoskrnl.exe

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  1. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #41

    That is what I was eager to know ....

    Best of luck.
      My Computer


  2. Posts : 33
    MS Windows 7 Home Premium 64-bit SP1
    Thread Starter
       #42

    another crash


    Every time I get it stable it only last for a month, this is really getting old.
      My Computer


  3. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #43

    According the the crash dump, it is memory corruption.
    Code:
    STACK_COMMAND:  kb
    
    CHKIMG_EXTENSION: !chkimg -lo 50 -d !nt
        fffff8000344066f - nt!MiLogFailedDriverLoad+ff
        [ ff:bf ]
    1 error : !nt (fffff8000344066f)
    
    MODULE_NAME: memory_corruption
    
    IMAGE_NAME:  memory_corruption
    
    FOLLOWUP_NAME:  memory_corruption
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    MEMORY_CORRUPTOR:  ONE_BIT
    
    FAILURE_BUCKET_ID:  X64_MEMORY_CORRUPTION_ONE_BIT
    
    BUCKET_ID:  X64_MEMORY_CORRUPTION_ONE_BIT
    
    Followup: memory_corruption
    ---------
    You may follow it: Guide to using Memtest86+ - Geeks to Go Forums

    BTW, how many slots are there, and how many RAM modules do you have? What is the temperature of your motherboard and CPU after a substantially high time of run? Upload a screenshot of Speccy summery tab after a few hours of computer run.
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  4. Posts : 33
    MS Windows 7 Home Premium 64-bit SP1
    Thread Starter
       #44

    speccy and recent bsod


    This is after 12 hours of running, my crashes are usually during idle time.

    I have 16gb in all 4 slots, last night I took 2 out to try and pin point possible RAM issues. I've mem tested all 4 at least 10 times. I may just buy new ram or I'm starting to think one of the slots/MOBO is damaged.

    This BSOD at least had a bug check string, does it still say memory corruption?
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #45

    Heating cannot be the issue there, as I am seeing.

    The recent crash is network related, but nothing precise.
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1000007E, {ffffffffc0000005, fffff88001797718, fffff880035858b8, fffff88003585110}
    
    Probably caused by : NETIO.SYS ( NETIO!NetiopIoWorkItemRoutine+38 )
    
    Followup: MachineOwner
    ---------
    Network, disc and memory ... at the same time ....scan the system for possible virus infection.


    Is there any ?
      My Computer


  6. Posts : 33
    MS Windows 7 Home Premium 64-bit SP1
    Thread Starter
       #46

    passed both test with no virus, I can't seem to find updated drivers for my gigabit lan. Any idea where I can find those.

    I read other places that sometimes that's the issue with NETIO.SYS BSOD.

    update - I found the drivers and there was a new driver as of 11-23-12 I updated them accordingly.

    I'll will post next crashdump
      My Computer


  7. Posts : 33
    MS Windows 7 Home Premium 64-bit SP1
    Thread Starter
       #47

    update


    newest crash dump
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  8. Posts : 33
    MS Windows 7 Home Premium 64-bit SP1
    Thread Starter
       #48

    I noticed my ram was at 1333 instead of 1600 frequency, would that cause the issues I've had?
      My Computer


  9. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #49

    bigdave said:
    I noticed my ram was at 1333 instead of 1600 frequency, would that cause the issues I've had?
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 109, {a3a039d89cda26de, b3b7465eef56f634, fffff80003400514, 1}
    
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : memory_corruption
    
    Followup: memory_corruption
    ---------
    
    4: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    CRITICAL_STRUCTURE_CORRUPTION (109)
    This bugcheck is generated when the kernel detects that critical kernel code or
    data have been corrupted. There are generally three causes for a corruption:
    1) A driver has inadvertently or deliberately modified critical kernel code
     or data. See http://www.microsoft.com/whdc/driver/kernel/64bitPatching.mspx
    2) A developer attempted to set a normal kernel breakpoint using a kernel
     debugger that was not attached when the system was booted. Normal breakpoints,
     "bp", can only be set if the debugger is attached at boot time. Hardware
     breakpoints, "ba", can be set at any time.
    3) A hardware corruption occurred, e.g. failing RAM holding kernel code or data.
    Arguments:
    Arg1: a3a039d89cda26de, Reserved
    Arg2: b3b7465eef56f634, Reserved
    Arg3: fffff80003400514, Failure type dependent information
    Arg4: 0000000000000001, Type of corrupted region, can be
        0 : A generic data region
        1 : Modification of a function or .pdata
        2 : A processor IDT
        3 : A processor GDT
        4 : Type 1 process list corruption
        5 : Type 2 process list corruption
        6 : Debug routine modification
        7 : Critical MSR modification
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x109
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  CODE_CORRUPTION
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff800030e2fc0
    
    STACK_TEXT:  
    fffff880`03377498 00000000`00000000 : 00000000`00000109 a3a039d8`9cda26de b3b7465e`ef56f634 fffff800`03400514 : nt!KeBugCheckEx
    
    
    STACK_COMMAND:  kb
    
    CHKIMG_EXTENSION: !chkimg -lo 50 -d !nt
        fffff8000340066f - nt!SepRemoveDisabledGroupsAndPrivileges+15b
        [ d2:92 ]
    1 error : !nt (fffff8000340066f)
    
    MODULE_NAME: memory_corruption
    
    IMAGE_NAME:  memory_corruption
    
    FOLLOWUP_NAME:  memory_corruption
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    MEMORY_CORRUPTOR:  ONE_BIT
    
    FAILURE_BUCKET_ID:  X64_MEMORY_CORRUPTION_ONE_BIT
    
    BUCKET_ID:  X64_MEMORY_CORRUPTION_ONE_BIT
    
    Followup: memory_corruption
    ---------
    Memory corruption, for sure. Test your RAM modules for possible errors.
    How to Test and Diagnose RAM Issues with Memtest86+
    Run memtest for at least 8 passes, preferably overnight, per RAM module per slot.

    Also, if you are sure that there are some abnormal reduction in RAM voltage, you may increase it back to default.
      My Computer


  10. Posts : 33
    MS Windows 7 Home Premium 64-bit SP1
    Thread Starter
       #50

    I'm using the other 2 sticks of ram and increased the frequency to 1600mhz, I will just buy another set of the RAM week.
      My Computer


 
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