BSOD while browsing - recently reformatted drive


  1. Veltomia
    Posts : 1
    Windows 7 Home Premium 64 bit
       New #1

    BSOD while browsing - recently reformatted drive


    Having been the receipiant of several BSOD's recently I eventually got around to formatting my HD, I have since installed all necessary drivers and several programs (Chrome, Firefox, VLC player, Adobe Suite, McAfee Security Centre, etc).

    The BSOD's have since reappeared and have occured 3-4 times now, I can't be sure whether this was before or after I installed McAfee. One detailed "page fault in non-paged area" the other something different I didn't quite catch before the system restart.

    Please see details below and attached.


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 6153

    Additional information about the problem:
    BCCode: 24
    BCP1: 00000000001904FB
    BCP2: FFFFF8800354D628
    BCP3: FFFFF8800354CE90
    BCP4: FFFFF80002E911D1
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1


    Please let me know if any other info need be detailed.

    Looking forward to a reply

    Thanks
      My Computer
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  3. richc46
    Posts : 17,796
    Windows 10, Home Clean Install
       New #2

    Welcome
    Please do the following and then submit any new dumps

    Uninstall your Anti Virus and replace with
    Microsoft Security Essentials - Free Antivirus for Windows
    Set up a clean boot. Do not restore any items until, you are instructed to do so.
    Troubleshoot Application Conflicts by Performing a Clean Startup
    Make a full Anti Virus scan.
    : Download Malwarebytes Anti-Malware 1.62 - FileHippo.com (Full Scan)

    Submit any new BSODs after you make these changes.
    Credit to Anthony for the procedure.
      My Computer
    Quote Quote

 

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