New
#11
It fails long before anything that needs the windows shell to operate can open. Restore, recovery, re*** will not work until I can get win7 to load inorder for that to happen I need resolve the conflict between 2 anti-virus removal tools that are fighting to see which will protect my wife's computer...and in the end right now they are winning...lol!! My point is both Vipre and PC Tools both scanned and claimed the computer was safe...then the conflicts began. The only reason I dwnloaded PC Tools was to get a second opinion due to our subscription with Vipre being about 6 months expired. My 9yr old told me a screen popped up will she was playing, she said she didn't read it well but it said something about anti-virus and she said she clicked on the ignore then ok....because any other pop-up(windows update notifications) thats what she has been told to do! After a few hours of research I fond the pop-up she spoke of. and the box she ignored was the warning that PC Tools had detected a conflict with Vipre and it asks wether you want to fix the conflict, ignore the conflict, or disable PC Tools. Anyone with any understanding of what I just said will come to the same conclusion. She told it to "ignore the conflict" so now it's fighting and we need to find a way to stop one so the other doesn't have a conflict. I've been awake for more then 24hrs trying to figure this out so if I'm sounding slightly impatient or sarcastic please forgive, it's not aimed at any of you!!