Hi all,
I'm kinda new to the forum, so my apologies if this thread goes against any of the guidelines.
The BSoD appears every once a while, although I've noticed it appears every single time if I put my PC to hibernate, i.e. within an hour after I wake it up. I ran the SF diagnostic tool and attached the output zip file here.
Please lemme know if I've missed out anything in the zip. Thanks!! :)
Welcome
You have given us only one report, which makes diagnosis difficult. When you get several more post and you will receive the best help possible.
So, how do I provide more reports? Should I just keep running the diagnosis tool till more of them appear, or am I missing something else?
We need the dump report.
Its the same for Seven or Vista
Dump Files - Configure Windows to Create on BSOD
Thanks Richard.
I'll get back to you when I get more reports for the diagnosis.
Hi all,
I'm back with more reports. I've attached the updated zip here. Lemme know if you'd need anything else.
Thanks, :)
The reports indicate usbhub.sys
Lets see if we can fix
Go to search and type device manager
In DM, look for universal service business
Expand go to drivers. Uninstall drivers one at a time and then reinstall, boot
Do the same for all usb drivers
If you still get bsod, uninstall one usb device at a time (eg printer etc) and see if BSOds continue.
Before sevenforums, I did some digging and figured that usb drivers could be the issue. So I already tried unistalling and reinstalling all the usb drivers. The bsods disappeared for a couple of days, but they were back after that.
Anyways, do you want me to go over the process again?
All I have are the reports, repeat the procedure. When the BSODs return, try removing all the usb devices, printers etc and then return slowly to find the cause.
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