Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: BSODs completely at random; started after recent driver updates

21 Aug 2012   #1
alarm siren

Windows 7 Home Premium x64
BSODs completely at random; started after recent driver updates

Basically, This computer has always been very stable, but now it seems to BSOD completely at random, and I'm at a complete loss as to why.

The time after which these problems started was when I went through and updated a host of drivers and the BIOS (all of which, having been neglected, were hideously out of date). I had also just installed a new Asus Xonar sound card.

Initially I thought it was going to be the new sound card, so I ripped that out and uninstalled it's drivers. Problem didn't go away.
Tried switching off some of the integrated hardware the BIOS had turned on when it got updated (serial port, extra sata controller etc), and again, uninstalling the drivers for those. No luck.
Had a look at the crash dumps in WinDbg, which weren't terribly helpful as they always pointed to "ntkrnlmp.exe" (which as I understand it is the very core of the Windows Kernel) and faulting process seems to be equally as random as the time it happens - over the five times it's happened, it's been steam, msn, skyrim and "System" twice.
I tried reinstalling windows a-fresh (on my nice new SSD), install clean copies of all the latest drivers directly from the Motherboard manufacturer's website (and AMD in the case of the graphics): Low and behold! It still BSODs. All I can conclude is that ONE of these drivers is faulty somehow (or possibly the BIOS, I havn't tried downgrading that), but I can't work out for the life of me which one, and the few I've tried uninstalling have made no difference.

My only inkling is that it seems to happen most frequently when there is a disk access (like saving a game, or me moving some files around), so maybe it's to do with that?

Conclusion: Please help?

My System SpecsSystem Spec
24 Aug 2012   #2
alarm siren

Windows 7 Home Premium x64

Is it possible to get some help on this? I'm literally at my wits end...

I tried another fresh install, and this time I didn't download any drivers, used only the ones that came on the discs, so very out of date, but also "known" good drivers. STILL got the BSOD (I can get a dump for that one too, if you want it), though this time the problematic process was dxgmms1.sys. Every single time it's always an error 38 "BUGCHECK". After this latest crash, I think it corrupted something else and I can't get in except in safe mode. If I try to boot normally, it gets to the desktop and 2 seconds later insta-hangs. No BSOD, no errors, it just... stops. I tried reinstalling all the drivers from Safemode, no effect; tried disabling startup processes, and it just made it hang during the windows logo bit of the boot phase before you reach windows login; tried system repair and system restore, no effect.

If it is, as I am starting to now suspect, a hardware problem more than a software one, then I need to know what's causing it. Don't want to waste money replacing things unneccessarily. If it is a driver problem then, again, I need to know which one because all of my own attempts thus far have failed to come up with anything concrete.

I am literally " " close to throwing the whole thing out the window.
My System SpecsSystem Spec

 BSODs completely at random; started after recent driver updates

Thread Tools

Similar help and support threads
Thread Forum
FYI: Extended Disc Cleanup has started killing recent Windows Updates
I've been using the new extended disk cleanup for over a year now with no problems. Occasionally it will find Windows Updates that have been superseded, and remove them. Yay!! BUT, upon using Disk Cleanup yesterday, it removed 4 RECENT, REQUIRED updates that had to be re-installed. It...
Windows Updates & Activation
BSOD happens daily at completely random times, recent error:0x0000004E
Hi, I've been experiencing blue screens almost daily for 6 months now. It all start around the time I upgraded to windows 8 in the summer. Since then, I downgraded to windows 7 and also experienced blue screens daily. I've updated all motherboard drivers (chipset, lan, usb ect) as well as network...
BSOD Help and Support
Completely random BSODs
Hi there, I am getting blue screen of deaths while surfing the internet, playing games, writing reports, or even while doing nothing at all. It happens almost daily now. No idea what is going on. I would greatly appreciate it if someone could help me. Thanks! My relevant files are attached. I...
BSOD Help and Support
Random BSoDs started yesterday
So I've had this laptop since December and it's ran great, but it had two BSoDs yesterday. One occurred while I was asleep and the other one randomly happened while I was watching a video. Both are attached.
BSOD Help and Support
Completely random BSODS
Ok so, my computer has been doing some really random BSODs. I want to post my minidump files but for some reason the folder has a lock on it and I can't even compress them into a zip, let alone look at them in MSDbg. Whenever I try to open them I get an 'access denied' error. Any tips on this? I...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 18:32.
Twitter Facebook Google+