BSoD, new computer, 0x0000001a and 0x00000019

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  1. Posts : 17
    Windows 7 Home Premium 64bit
       #1

    BSoD, new computer, 0x0000001a and 0x00000019


    I have recently built a computer running Windows 7 Home Premium 64bit and after a few days of use, began to receive BSoD's with the error code 0x0000001a. I have tried replacing the hard drive and PSU, to no avail. The motherboard was also sent back to be replaced, not helping either. I have spent a while browsing the forum, however have found nothing useful to my problem. Also, I began receiving the 0x00000019 error. Attached are the files from the SF Diag Tool. I am unsure as to whether it includes information on both BSoD, I will try and get a hold of the other necessary files if they are not attached now. Thanks.
      My Computer


  2. Posts : 1,870
    MS Windows 7 Professional 64-bit SP1
       #2

    Can you update your Graphics Driver atikmdag.sys: Wed Apr 20 02:53:29 2011 (4DAE3C99)

    Also can you uninstall / remove completely all the Asus Software, AISuite etc

    If you get another BSOD post it here.

    Thanks
      My Computer


  3. Posts : 17
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    Another BSoD. 0x0000001a. If it's any help, it occurred just before I was going to install a game from a disk, Unreal Tournament 3.
      My Computer


  4. Posts : 17
    Windows 7 Home Premium 64bit
    Thread Starter
       #4

    Sorry, I meant just after installation began.
      My Computer


  5. Posts : 1,870
    MS Windows 7 Professional 64-bit SP1
       #5

    Did you update the graphics driver & Uninstall the Asus Software?
      My Computer


  6. Posts : 17
    Windows 7 Home Premium 64bit
    Thread Starter
       #6

    Hello.
    I have had 1 BSoD since I last posted, it's another 0x000001a. I have updated the graphics driver, I believe it's called Catalyst. I have removed all of the Asus software from it. I believe the most recent BSoD was identical to the one before it, however I can post that one up if it helps.
      My Computer


  7. Posts : 1,870
    MS Windows 7 Professional 64-bit SP1
       #7

    Yes always post the most recent dumps.

    Thanks
      My Computer


  8. Posts : 17
    Windows 7 Home Premium 64bit
    Thread Starter
       #8

    I have shut down my computer normally since the last BSoD, I'm not sure if this affects the dump. I ran the SF Diagnostic Tool 5 minutes ago, with the attached file being the output.
      My Computer


  9. Posts : 17
    Windows 7 Home Premium 64bit
    Thread Starter
       #9

    Another BSoD. 0X0000001A. Also, I forgot to mention, after uninstalling the Asus AI Suite II, whilst rebooting received this message:

    Checking file system on C:
    The type of the file is NTFS.

    One of your disks needs to be checked for consistency, you may cancel the disk check, but it is strongly recommended that you continue.
    Windows will now check the disk.
    Last edited by Us3rnam3; 24 Aug 2012 at 05:30. Reason: Missing information
      My Computer


  10. Posts : 1,870
    MS Windows 7 Professional 64-bit SP1
       #10

    Did you let it check the disk?
      My Computer


 
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