Two random 0x03b BSODs


  1. Posts : 1
    Windows 7 Ultimate x64
       #1

    Two random 0x03b BSODs


    My Dell Studio XPS m1340 has had two BSODs recently with this info:

    The computer has rebooted from a bugcheck. The bugcheck was: 0x0000003b (0x00000000c0000005, 0xfffff800030ad6c3, 0xfffff8800af73900, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 082212-14024-01.
    and a second one:

    Source
    Windows

    Summary
    Shut down unexpectedly

    Date
    ‎8/‎23/‎2012 6:22 AM

    Status
    Report sent

    Problem signature
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1033

    Extra information about the problem
    BCCode: 3b
    BCP1: 00000000C0000005
    BCP2: FFFFF800030AD6C3
    BCP3: FFFFF8800AF73900
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1
    Bucket ID: X64_0x3B_nt!MmCopyToCachedPage+223
    Server information: cf7d1c63-dc4b-4bed-8a50-e46161b34211
    I have installed new memory (PNY 2x4GB PC3-10600 DDR3 SDRAM SO-DIMMs), new hard drive (Intel X-25M 160GB SSD) and upgraded a few drivers so I can't figure out which could be the culprit. I'm leaning toward memory. I have included necessary files from SF Diag Tool below. Thank you in advance.
    Last edited by hrana; 27 Aug 2012 at 02:27.
      My Computer


  2. Posts : 1,870
    MS Windows 7 Professional 64-bit SP1
       #2

    Demon Tools is known to crash windows 7, you might want to uninstall that while we debug, after that, Can you follow this for me:

    msconfig - boot faster and crash less.

    1. Click on the Windows 7 start icon in the bottom left corner of your screen.

    2. Type msconfig in the search box and then either press enter on your keyboard or double-click on the msconfig program that appears in the search results.

    3. Windows 7 will launch Microsoft's System Configuration Utility. Click on the Startup tab.

    4. This takes you to a page with a list of "startup items." Startup items are programs that are automatically loaded every time you turn on your computer. Some startup programs are absolutely necessary (Anti Virus), others are simply a waste of RAM.

    5. Click on the OK button.

    6. A message will pop up telling you that you must restart your computer before these changes will take effect. Click on "Restart" and your computer will automatically reboot.

    7. That's it! Your computer should now boot faster and crash less.

    If you ever want to turn on any of the startup items you disabled with msconfig , just run msconfig again.

    Report Back

    Thanks - Ant
      My Computer


 

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